Partnership with Parents Agreement (PiPA)
In Cheshire and Merseyside Neonatal Network, we believe that all babies and their families should be treated with respect and dignity
Working in partnership with parents to achieve care that puts their baby and family at the centre of our services in an appropriate unit for your babies care
In partnership with you:
Building relationships
Introduce ourselves to you
Refer to your baby by their given name
Display our visiting times and give you unrestricted access to your baby
Provide a comfortable, relaxed atmosphere
Provide you with information and support to recognise your babies developmental care, social and emotional needs
Ensure changes in care are discussed with you
Ensure we do not take away those important ‘first events’, bathing, dressing, moving from incubator to a cot
Ensure you are given a photograph of your baby, and help you take photos of your baby whenever you wish
Recognise your need for privacy in some situations
Provide facilities for you to stay overnight
Ensure you receive a copy of BLISS Family Handbook on admission
Ensure you are updated daily as a minimum, and kept updated about your babies medical condition and treatment
Ensure you have access to your babies Consultant and you are aware when Ward Rounds take place
Provide you with information about local services and organisations, relevant literature and how to access it when you are ready
Answer your questions honestly
Ensure care is given respecting your cultural and religious beliefs
Ensure that you are given information to orient yourself to the unit, parking, restaurants and subsidies
We recognise that having a baby in a neonatal unit is stressful and we will offer emotional or counselling support
We will ensure you are given information on what to expect after discharge.
We ask you
To contact us if you are unable to visit or contact us at least once a day
To make sure we have your contact details
Ask whenever you want to know something or don’t understand
Let the staff know about your preferences about your babies day to day care and what time you will be visiting
Treat staff with respect