OMBUDSMAN ASSOCIATION MEMBERSHIP: AS AT 31 MARCH 2016

OMBUDSMAN MEMBERS (32)

Organisation/Title / Representative / Title /
Bermuda Ombudsman / Victoria Pearman / -
Channel Islands Financial Ombudsman / Doug Melville
Complaints Commissioner of the British Virgin Islands / Sheila Braithwaite
Complaints Commissioner of the Cayman Islands / Bridgette Lazzari-von Gerhardt / Acting Complaints Commissioner

Complaints Commissioner, Turks & Caicos Islands

/ Cynthia Astwood / -

Financial Ombudsman Service (UK)

/ Caroline Wayman / CEX & Chief Ombudsman
Financial Services Ombudsman, Ireland / Ger Deering / -
Furniture Ombudsman / Kevin Grix / CEX & Chief Ombudsman
Garda Síochána Ombudsman Commission / Mary Ellen Ring
Kieran FitzGerald
Carmel Foley / Chair and Commissioner
Commissioner
Commissioner
Gibraltar Public Services Ombudsman / Mario Hook / -
Health Service Ombudsman for England /

Julie Mellor

/ -
Housing Ombudsman Service /

Denise Fowler

/ Housing Ombudsman
Independent Police Complaints Commission / Lesley Longstone /

Chief Executive Officer

Isle of Man Financial Services Ombudsman Scheme / Norman Teare
Mike Ball / Senior Adjudicator
Chief Officer
Legal Ombudsman / Kathryn Stone
Nick Hawkins /

Chief Ombudsman

Chief Executive
Local Government Ombudsman / Jane Martin / Local Government Ombudsman & Chair of Commission for Local Administration
Northern Ireland Public Services Ombudsman / Marie Anderson / -
Office of the Independent Adjudicator / Rob Behrens / Independent Adjudicator
Ombudsman and Information Commissioner for Ireland / Peter Tyndall / -
Ombudsman for Children, Ireland / Niall Muldoon / -
Ombudsman for the Defence Forces, Ireland / Tony McCourt / -
Ombudsman Services / Lewis Shand Smith / Chief Ombudsman
Parliamentary Ombudsman (UK) / Julie Mellor / -
Pensions Ombudsman Service (UK) / Anthony Arter / -
Pensions Ombudsman for Ireland / Paul Kenny / -
Public Services Ombudsman for Wales / Nick Bennett / -
Removals Industry Ombudsman / Tony Kaye /

Interim Ombudsman

Scottish Public Services Ombudsman / Jim Martin / -
The Property Ombudsman / Katrine Sporle CBE / -
The Property Ombudsman: Scotland / Katrine Sporle CBE
The Retail Ombudsman / Dean Dunham / Ombudsman and CEX
Waterways Ombudsman / Andrew Walker /

-

COMPLAINT HANDLER MEMBERS (23)

Organisation/Title /

Representative

/ Title
The Adjudicator’s Office / Judy Clements OBE / The Adjudicator
Advertising Standards Authority /

Miles Lockwood

/ Director of Complaints and Investigations
An Coimisinéir Teanga (Irish Language Commissioner) / Rónán Ó Domhnaill / -
Barristers Professional Conduct Tribunal, Ireland / Donal O’Kelly / Secretary
Commissioner for Public Appointments in Northern Ireland / John Keanie / -
Disclosure & Barring Service / Gillian Fleming / Independent Complaint Monitor
Financial Services Complaints Commissioner / Antony Townsend / -
Greffier of the States of Jersey / Michael de la Haye / Greffier
IDRS Limited / Tom Earley / Lead Adjudicator
Independent Case Examiner for DWP / Joanna Wallace / -
Independent Complaints Reviewers / Elizabeth Derrington Jodi Berg / Land Registry, The National Archives, Children’s Commissioner for Wales, Youth Justice Agency (N. Ireland)
Independent Football Ombudsman / Professor Derek Fraser / -

Information Commissioner’s Office

/ Christopher Graham / -
Law Society of Ireland / John Elliot / Registrar of Solicitors and Director of Regulation
Lay Observer for Northern Ireland / Alasdair MacLaughlin / -
Northern Ireland Judicial Appointments Ombudsman / Karamjit Singh / -
Office of the Immigration Services Commissionner / Suzanne McCarthy / Immigration Services Commissioner
Police Investigations & Review Commissioner, Scotland / Kate Frame / -
Press Ombudsman, Ireland / Peter Feeney / -
Scottish Legal Complaints Commission /

Neil Stevenson

/ Chief Executive Officer
Service Complaints Ombudsman for the Armed Forces / Nicola Williams / -
The Dispute Service Ltd / Michael Morgan / Director of Dispute Resolution
Welsh Language Commissioner / Meri Huws / -


ASSOCIATE MEMBERS

CORPORATE ASSOCIATE MEMBERS (4)

Name / Title / Organisation /
Richard Barlow / Partner / Browne Jacobson LLP, Solicitors
Carol Brennan / Directorof the Consumer Insight Centre, School of Arts, Social Sciences and Management / Queen Margaret University, Edinburgh
Luay Al-Khatib / Director of Professional Regulation and Consumer Protection / Royal Institution of Chartered Surveyors
James Walker / Managing Director / Resolver
INDIVIDUAL ASSOCIATE MEMBERS (37)
Name / Title / Organisation /
Ann Abraham / Former Parliamentary & Health Service Ombudsman
Gordon Adams / Former Secretary of BIOA
Professor Victor Ayeni / Director / Governance & Management Services International
Lisa Ball / Principal Adjudicator
Independent member / Independent Healthcare Advisory Services
SCPs for Armed Forces, Police Misconduct & QC Complaints
Linzi Banks / Independent Adjudicator / London Borough of Lewisham
Harold Berwin / Solicitor

Ian Buxton

/ Former Finance and Estates Manager / Commission for Local Administration in England
Claire Cameron / Director / Public Administration International
Virginia Cooper / Partner / Bevan Brittan LLP, Solicitors
Dr Naomi Creutzfeld / Research Fellow / University of Westminster
John R Crowther / Lay Chair, NHS Independent Review Panels
Margaret Doyle / Senior Research Officer / UK Administrative Justice Institute
Professor Gavin Drewry / Emeritus Professor / Department of Politics and International Relations, Royal Holloway, University of London
Mark Emerton / Employment Judge
Baroness Rennie Fritchie / Crossbencher / House of Lords
Chris Gill / Senior Lecturer in Administrative Justice & Programme Leader, MSc Dispute Resolution / Queen Margaret University
Clarissa B Gosling / Independent Person / Tendring District Council
Carolyn Hirst / Independent Consultant
Lecturer / Hirstworks
Queen Margaret University
Roger Jefferies / Former Independent Housing Ombudsman
Richard Kirkham / Lecturer / University of Sheffield
Chris Kenny / Chief Executive / Legal Services Board
Ian Langley / Adjudicator / mydeposits
Christopher G Matthews-Maxwell / Lay Member / Health Professions Council
Walter Merricks / Chair
Service Complaints Adjudicator / IMPRESS
Legal Ombudsman
Ken Naismith / CEO / Computer Applications Services
Nick O’Brien / Human Rights Policy Consultant
Simon Randall / Consultant / Winkworth Sherwood, Solicitors
Susanna Reece / Independent Consultant
Graham Ross / MD / The Mediation Room
Professor Mary Seneviratne / Emeritus Professor of Law / Nottingham Trent University
Caroline Shepherd / Chief Adjudicator / Traffic Penalty Tribunal
Jetinder Shergill / Adjudicator / Lexiras Ltd
Stephen A Thacker
Richard Thomas / Former Information Commissioner
Former Chair of AJTC
Brian Thompson / Senior Lecturer in Law / University of Liverpool
Sophie Watkins / Independent Consultant
Philip Yelland / Director of Regulation / Law Society of Scotland

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