End-to-End Visibility into Application Availability using HPE (BPM) and Sitescope

Questions and Answers

May 18, 2016

Q: How we can achieve dockermonitoring in SiteScope?

A: here is a good blog about this - Take a closer look at automatic agentless Docker Swarm health monitoring

Q: Is it pure synthetic or real time monitoring?

A: This is a pure synthetic monitoring, we have other solutions for RUM as well

Q: Can Sitescope monitor and detect root cause of service down if its own common DB is down?

A: no

Q: Are we talking of OS cluster here?

A: It can be done if needed

Q: Which HPE Tool is this View from?

A: Haim is currently going through HPE Application Performance Manager

Q: Where is Ops Bridge in the picture?

A:APM can send event into the Ops Bridge

Q: You are calling this end to end monitoring but all I have seen so far is synthetictransactions, are we going to get into Rum, analytics and Client monitor?

A: in this session we did only BPM and Sitescope. By monitoring from the end user’s perspective, you can validate performance and availability across all tiers and infrastructure components, even if you don’t monitor each individual component. You can focus on a small subset of things that must work to satisfy the end user instead of an endless list of things that could go wrong.

Most importantly, effective end-user management allows you to put raw systems data into context to provide actionable information. Our top-down approach enables you to better identify, isolate and solve problems while making more effective business decisions.

Q: How is HP uCMDB used here?

A: In the APM we have cmdb embedded – we call this RTSM

Q: Can you integrate with HP uCMDB and keep it updated?
A: yes

Q: Is APM part of OMi10 like it was for BSM?

A:No, APM (what was BAC) is running without OMi with the metric base dishoarding and reporting to link the end-user monitoring data with the infrastructure data

Q: Are you still creating the scripts via Loadrunner(VueGen)?

A: We record the scripts using VuGen, TruClient, UFT and Selenium

Q: Does all of this integrate with BSM?

A: Yes

Q: Is there a specific version of BSM that needs to be used?

A: Seleniumsupportedsince BSM 9.26. Real device monitoring is supported since BSM 9.26. But we have many improvement in our coming versions

Q: The issue I am currently facing is that I cannot monitor NFS Drives on a Windows Server. Dynamic Disk Monitor does not find them?

A: with SIS you can monitor the needed MS services

Q: How is the Chat Ops licensed? Is it part of Sitescope?

A: What would be the best protocol to use for recording a sitescope Web page, as truclient, javahttp, webhttp/html protocols were not able to record any content in the body except the header in the page

Q: Is there any integration with BVD?

A:yes

Q: Are you also planning to add Apache jMeter integration for BPM?

A: Jmeter protocol is not supported, but we have it on our backlog and possible to add it in the future, currently we did not get any special requests asking for this monitor.

Q: Can we run Selenium script in SiS?

A: no

Q: What's the SiS monitor license requirement?

A:you have free version is you want to start with

Q: What version of APM supported for Selenium scripts?

A: 9.26

Q: If a script can be developed in VuGen and Selenium, what is your recommendation?

A: It depends on the flow you need to monitor and on the experience of the script developer. With VuGen you can record all kinds of protocols and with Selenium you can record web scripts. BPM allows you to utilize automations scripts written in Selenium for production monitoring.

Q: What is the difference between Site scope and HP Diagnostics?

A:HP Diagnostics is agent base application monitoring deep drill down into the application. SiteScope is Agentless monitoring with around 100 different types of monitors that can monitor utilization, response time, usage, and resource availability of a variety of host types and application platforms.

Here is the list of some of the Sitescope monitors:

CPU, Dynamic Disk Space, Memory, Service, iLO, IPMI, Unix Resources, Syslog, Web Server, NonStop Resources/Event Log. MS Windows: Performance Counter, Event Log, Resources, Services State,Formula Composite, SNMP, SNMP by MIB, SNMP Trap, DNS, FTP, Port, Ping, Mail, MAPI, Network Bandwidth, MS Windows Dialup,Formula Composite, SNMP, SNMP by MIB, SNMP Trap, DNS, FTP, Port, Ping, Mail, MAPI, Network Bandwidth, MS Windows Dialup,VMware Performance, VMware Host (CPU, Memory, State, Network, Storage), VMware Datastore, Solaris Zones, Microsoft Hyper-V Technology Database, Log File, SNMP Trap, Web Service Integration, HP OM Event, HP Service Manager,, Amazon CloudWatch, KVM, Generic Hypervisor, Citrix, DockerFormula Composite, XML Metrics, Composite

Directory, File, Dynamic JMX, Log File, Multi-Log, Script, Web Service

Custom WMI, Custom Log File, Custom DB, Custom (Java)SNMP, SNMP by MIB, SNMP Trap, DNS, FTP, Port, Ping, Mail, MAPI, Network Bandwidth, MS Windows Dialup,

Q: How BSM is different from sitescope in features?

A: Root cause of the problems can be found out easily in BSM or sitescope in web applications

Q: What are the top 5 client and server metrics monitored in BPM or sitescope?

A: for BPM most of the customer will start with these 2 basic transactions to monitor the home page the login, for SIS it will be ping, CPU, Disk space and Memory.