Litigation Support Coordinator (Or Manager)

DRAFT

Litigation Support Coordinator (or Manager)

Job Summary: The Litigation Support Coordinator (or Manager) provides leadership and support in the [location] office in the use of litigation support technology and the management of document discovery processes. Responsibilities include providing support to the firm’s litigation lawyers, paralegals and assistants – and also includes implementing the firm’s litigation support standards and best practices.

Responsibilities

·  Management of the regional litigation support function in the [location] office.

·  Act as the primary liaison in [location] between the litigation support department and the members of the litigation practice groups.

·  Act as project manager for specific electronic discovery (eDiscovery) and litigation support projects in the [location] office.

·  Provide user support for eDiscovery, imaging & document database related issues in accordance with firm-wide best practices.

·  Develop, prepare and maintain standards and best practices for using the firm’s litigation support solutions and processes.

·  Participate in national and regional litigation support department initiatives, including continuing evaluation of best-fit eDiscovery, litigation support and trial presentation solutions, and firm-wide best practices for litigation support activities.

·  Assess and determine legal team requirements and instructions for the successful implementation of litigation support solutions in specific matters.

·  Assist the legal teams in developing project plans and requests for proposals to vendors.

·  Organize and manage the input and quality control of data into case databases by internal resources and by third party vendors. The data will include databases, scanned images, electronic documents, transcripts of proceedings and other evidence.

·  Assist the legal teams in liaising with other parties by developing protocols for the efficient exchange of discovery data, and assist in the manipulation and loading of discovery data received from other parties.

·  Monitor and track the status of all projects - including those sent to external vendors - and provide regular project status reports to the legal teams to ensure that projects are completed within the approved budget and on time.

·  Facilitate and support external access to the firm’s litigation support system by approved outside users, such as lawyers working away from the office, clients, witnesses and co-counsel.

·  Identify and monitor emerging trends and new products and services that will enhance the firm’s litigation support capabilities and effectiveness.

·  Educate and support the [location] office litigation team in the best practice use of the firm’s litigation support solutions and processes, and assist the legal team in identifying cost and efficiency benefits in using litigation support technology.

·  Prepare and deliver and/or organize litigation support training programs and seminars for the effective use of litigation support software within the firm.

·  Provide end user training for [Summation, CaseMap] and other litigation support applications.

·  Provide first-line user support and direction for all local users of the firm’s litigation support software, and provide backup support to users in other [firm name] offices.

·  Support end users by customizing litigation support software, including fields and forms to accommodate data entry or review.

·  Liaise with the firm’s IT support, and where appropriate with technical support staff from [Summation] or other third party software providers and vendors.

Knowledge and Skills

·  Strong computer skills, and an enthusiasm for and a comprehensive understanding of litigation support software, including database structure, data relationships, imaging, and electronic discovery.

·  Strong written, organizational, communication and decision making and project management skills.

·  Good understanding of legal concepts and procedures.

·  Good understanding of the practical requirements of eDiscovery.

·  Extensive experience working with [Summation iBlaze] litigation support software.

·  Experience with other litigation support software, such as [CaseMap], and trial presentation and realtime transcription programs.

·  Ability to meet deadlines and to work effectively and independently under pressure.

·  Ability to interact confidently with lawyers, clients and outside vendors.

Supervision/Direction Received

·  Reports to [name or title]

·  Works according to well-defined, clear instructions with supervision.

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23 March 2011