And The Magic 8 Ball Says………….
MAMSS 32nd
Annual Spring Conference
Thursday and Friday
May 1st and May 2nd, 2014
Hosted by:
3131 Campus Drive
Plymouth, MN 55441
MAMSS 32nd Annual Spring Conference
MAMSS 32nd Annual Spring Conference
Directions
From the SOUTH:
• I-494 W to exit 23 for Rockford Rd/Cty Rd 9
• Turn right at Rockford Rd
• Turn right at Vinewood Lane N which will turn into Xenium Lane • The Crowne Plaza will be on your right just past a residential area
From the NORTH:
• Head south on I-94 E
• Slight right at I-494 S
• Take exit 23 for Rockford Rd/Cty Rd 9
• Turn left at Rockford Rd
• Turn right at Vinewood Lane N which will turn into Xenium Lane • The Crowne Plaza will be on your right just past a residential area
From the WEST:
• US-12 to exit 1A for I-494
• Keep left and merge onto I-494 N
• Take exit 23 for Rockford Rd/Cty Rd 9
• Turn right at Rockford Rd
• Turn right at Vinewood Lane N which will turn into Xenium Lane • The Crowne Plaza will be on your right just past a residential area
From the EAST:
• 1-94W to exit 231A for 1-394 W / US-12 W
• Take exit 1A for I-494
• Keep right at the fork, follow signs for I-494 and merge onto I-494 N
• Take exit 23 for Rockford Rd / Cty Rd 9
• Turn right on Rockford Rd
• Turn right at Vinewood Lane N which will turn into Xenium Lane N
• The Crowne Plaza will be on your right just past a residential area
Valet Parking / Direct Access to Lobby:
Upon entering hotel from Xenium Lane veer to the right for valet parking and direct access to the lobby.
Complimentary Self-Parking:
Upon entering hotel from Xenium Lane veer to the left to access parking ramp. The closest entrance to this ramp will bring you to the hotel’s meeting facilities; continue up one level by stairs or elevator to access the hotel lobby and additional meeting space.
Hotel Accommodations:
A block of rooms have been reserved at the Crowne Plaza Minneapolis West for conference attendees.
Crowne Plaza Minneapolis West room rates are: $ 94.00 plus tax
Reservations at these prices must be made by Wednesday, April 9, 2014. Reservations can be made by calling hotel directly at (763) 559-6600 and reference 2014 MAMSS Annual Conference.
Dress Attire: Professional business attire is recommended for Thursday and casual attire for Friday. Room temperatures are difficult to predict therefore a sweater or jacket is always recommended. If you have purchased MAMSS attire please pick it up at the registration table. Those that wear MAMSS attire will be entered into a drawing.
Questions: Contact Kathy Fezler at 612-672-4103 or
For Conference Updates visit our website at http://www.namss.org/StateAssociations/StateWebsites/Minnesota/tabid/215/Default.aspx
MAMSS 32nd Annual Spring Conference
Wednesday, April 30, 2014
7:00 p.m. – 8:00 p.m. Early Registration/Check in Kiosk between Regency and Conf Rm D
Thursday, May 1, 2014 (available CEU’s = 10)
7:00 a.m. – 7:45 a.m. Registration and Continental Breakfast Kiosk between Regency and Conf Rm D
7:45 a.m. – 8:00 a.m. Welcome – Audience Introductions
Kathy Fezler, CPCS
MAMSS Education Committee Chair & MAMSS President Elect
8:00 a.m. – 9:00 a.m. Keynote Speaker
“Preventing Burnout and Living the Life You Love” Regency Room
Presented by: Lori Bestler
Do you feel Overwhelmed, Unfocused or Stressed out? It’s frustrating when you feel like no matter how hard you work, you never have a moment to rest. In this motivating and educational presentation, Speaker, Corporate Trainer, and Strategic Mind Coach, Lori Bestler shows you how to prevent burnout by learning techniques to de-clutter your brain, reduce stress and manage time. You will also understand the essential mind mastery keys to eliminate self-sabotage and limiting beliefs for living a life you love.
9:00 a.m. – 10:00 a.m. General Session
“Background Study Information from MN State Government” Regency Room
Presented by: Kristin Johnson
The Background Studies Division is responsible for conducting background studies required under Minnesota Statutes, Chapter 245C (Department of Human Services Background Studies Act). This session will provide an overview of the background studies process and procedures, as well as an overview of proposed enhancements to the background studies system.
10:00 a.m. – 10:15 a.m. Break Kiosk between Regency and Conf Rm D
10:15 a.m. – 11:30 a.m. Breakout Session One
“Health Plan Credentialing Panel” Conference Room D Presented by: Brenda Baldwin, Marilee Forsberg, Wendy Hanson, Donna Larson, and Deb Luck
This session will consist of a panel of seasoned Health Plan professionals discussing a range of topics from the MAMSS Members including:
· Facility Credentialing. Who does organizational credentialing and what if anything helps them to complete it. With the NCQA requirements, it makes it trying at times until you establish a system.
· Residency Verification for recent grads, does the organization accept verification before completion?
· Physician Assistant - MN license NIP now on professional profile, does your organization enforce licensure that does not list an NIP? Does your organization enforce licensure that does not list the requested location listed as NIP?
· Sam.gov - does your organization use it? Does your organization search by Social Security Number?
10:15 a.m. – 11:30 a.m. Breakout Session Two
“Hospital Privileging” Regency Room
Presented by: Renee Aird Dengler
Hardly anyone is happy with their current privilege forms. This session will focus on privileging methods, department vs. specialty, privileges that cross specialties, hospitalist and telemedicine privileges and other issues you deal with on a daily basis.
MAMSS 32nd Annual Spring Conference
11:30 a.m. – 12:45 p.m. General Session
“Malpractice Suits/Red Flag Files and Engaging Risk Management” Regency Room
Presented by: Renee Aird Dengler
What is a red flag? Are there yellow flags? Orange flags? This session will focus on red flag files, what we need to do and how we can engage risk management in assessing issues that arise and the risk to our organizations.
12:45 p.m. – 1:45 p.m. MAMSS Annual Business Meeting & Luncheon Europa Dining Room
Vendor Introductions
1:45 p.m. – 3:15 p.m. Breakout Session One
“The Joint Commission – Beginners” Regency Room
Presented by: Larry Grossman, MD
This presentation will address the Medical Staff standards with a practical approach to the understanding of, and compliance with, their Elements of Performance. Common problematic issues will be discussed. Various references will be identified. In addition, suggestions for preparing for the survey process and the actual survey will be reviewed. Although the Focused Professional Practice Evaluation and the Ongoing Professional Practice Evaluation standards will be addressed, a more detailed discussion will occur during the Advanced Session.
1:45 p.m. – 3:15 p.m. Breakout Session Two
“National Committee for Quality Assurance - Advanced” Conference Room D
Presented by: Frank Stelling, M.E.d
This presentation will cover issues with meeting NCQA standards that are problematic to credentialing professionals. The presenter will also include a brief discussing of NCQA requirements when organization delegate to another entity to perform credentialing activities.
3:15 p.m. – 3:30 p.m. Break Kiosk between Regency and Conf Rm D
3:30 p.m. – 5:00 p.m. Breakout Session One
“The Joint Commission – Advanced” Regency Room
Presented by: Larry Grossman, MD
This presentation will involve a detailed review of the FPPE and OPPE standards. Important medical staff related standards not in the Medical Staff chapter will be addressed. Problematic interpretation and implementation issues will be reviewed, such as temporary privileges. Various useful references will be identified. One of the goals will be to understand the importance for an organization to move from just having the paper (or electronic) Medical Staff process in place to also having a Medical Staff Performance Improvement Program available for the journey to becoming a High Reliability organization.
3:30 p.m. – 5:00 p.m. Breakout Session Two
“National Committee for Quality Assurance - Beginners” Conference Room D
Presented by: Frank Stelling, M.E.d
This presentation will provide participants with a basic understanding of the NCQA Standards and Guidelines for Credentialing. The session will include a brief discussion of the mission and history of NCQA and an overview of the layout of the standards. Most of the session will be devoted to an explanation of each of the credentialing standards including the required documentation to meet the standard requirements.
5:30 p.m. – 6:30 p.m. Social Hour Fireside Lounge
MAMSS 32nd Annual Spring Conference
Friday, May 2, 2014 (available CEU’s = 8)
7:00 a.m. – 8:00 a.m. Registration and Continental Breakfast Kiosk between Regency and Conf Rm D
8:00 a.m. – 9:30 a.m. General Session Regency Room
“Applying Critical Thinking Skills to Avoid Confirmation Bias in Credentialing Decision”
Presented by: Kathy Matzka, CPMSM, CPCS
Confirmation bias should be avoided in the credentialing and privileging processes because it can lead to poor decisions based on debatable information. One way to avoid confirmation bias is to apply critical thinking skills in credentialing and privileging decisions. This may mean taking the “unpopular” stance on an issue, having to admit that a decision was wrong, or confronting a superior about a decision made. Although these can be uncomfortable actions, failure to admit and correct mistakes can lead to public ridicule and can cause distrust of the organization’s ability to provide safe, effective patient care.
At the completion of this program the participant will be able to:
· Utilize critical thinking skills in making credentialing and privileging decisions to help avoid “confirmation bias” in making credentialing decisions
· Define the meaning of transparency as it related to credentialing
· Recognize how transparency can lead to greater compliance with policies and procedures
9:30 a.m. – 9:45 a.m. Break Kiosk between Regency and Conf Rm D
9:45 a.m. – 11:15 am General Session Regency Room
“Credentialing Allied Health and Complementary and Alternative Medicine Providers”
Presented by: Kathy Matzka, CPMSM, CPCS
We often hear that credentialing for Allied Health Professional (APH) and Complementary and Alternative Medicine (CAM) providers should be done the same as for other providers. Unfortunately, it is not always that easy. These providers make for some interesting challenges for the MSP.
At the completion of the program the participant will be able to:
· Discuss the past history and future need for AHP’s and CAM providers
· Determine the most effective ways to effectively credential and privilege these providers – either through the human resources department of the medical staff office
· Recognize Joint Commission and Medicare regulation regarding AHP’s
· Define the role of the AHP specific to their organization
· Discuss the importance of establishing community need, acceptance by hospital ancillary staff and medical staff when allowing AHPs to function independently
11:15 a.m. – 12:15 p.m. General Session “Malpractice Insurance” Regency Room
Presented by: Mike Egan, CPCU
This session will talk about major malpractice issues including the following:
· Some professional liability insurance documents indicate no aggregate limit. Most health plans require 1 million per occurrence/3 million aggregate. If no aggregate limit is indicated, what does that mean? Does it mean there is no aggregate limit (skies the limit or that they don’t have aggregate coverage).
· When a professional liability case is actually considered a case that would require disclosure to a health plan or hospital? Once it’s files, during discovery, or once it’s been determined that there is enough evidence/facts to pursue a case?
· Does a policy held by the clinic cover all of the clinic’s health care professionals? Or does it only cover those listed on the policy?
· What is the insurance companies’ process on reporting cases to The Data Bank?
· Reporting endorsement…why they need them?
· Claims made versus occurrence?
MAMSS 32nd Annual Spring Conference
12:15 p.m. – 1:00 p.m. Lunch Europa Dining Room
1:00 p.m. – 2:00 p.m. General Session
“NAMSS Update” Regency Room
Presented by: Debi Potter, CPMSM, CPCS
Debi will talk about what exciting new things NAMSS has to offer Medical Staff Professionals and where to find them on the NAMSS Web site.
2:00 p.m. – 3:00 p.m. General Session
“Credentialing Game” Regency Room
Presented by: Adi McCarthy and Renee Lupien
Come play a fun interactive game of Credentialing Jeopardy. Test your knowledge on TCJ, NCQA, The Data Bank, CMS, Credentialing Acronyms, Beginner and Advanced Credentialing Topics. How many can you get correct?? Need a refresher; this is a great fun way to see where you should concentrate your studies.
3:00 p.m. – 3:15 p.m. Closing Remarks Regency Room
Kathy Fezler, CPCS
MAMSS Education Committee Chair & MAMSS President Elect
Thank you to the MAMSS Education Committee, the MAMSS Board Members, and all the volunteers for helping to make this 2014 MAMSS Spring Conference a success!
Speaker Bio’s
MindScapes Unlimited
Lori Bestler is founder and owner of the Mindscapes Unlimited Mind Coaching Center, a transformational coaching and mind enhancing facility that specializes in empowering busy minded individuals. She is the creator and developer of the Strategic Mind Coaching program and the impactful “Results Now” audio series for “Removing Barriers of the Busy Brain”.
For the last 26 years, Lori has been privileged to work with thousands of Entrepreneurs, High-Level Independent Consultants and Business Professionals to produce rapid results and life-changing experiences with her unconventional coaching style. As a Life Coach, Corporate Trainer and Motivational Speaker, Lori helps clients be crystal clear about who they are, what they want, and master their psychology to release thoughts and emotions that hinder them from being healthy, productive and reaching higher levels of success and fulfillment in life.
Lori gets to the source of why individuals often fail to achieve what matters most to them. She teaches clients how to conquer the chaos caused by a busy brain, and overcome stress, anxiety and feeling overwhelmed. Once her coaching program tools are implemented, it results in more satisfying, healthy, and successful lives. Implementing these powerful turnaround strategies ignites a level of confidence, empowered self-identity, and the ability to achieve goals while enhancing a state of well-being.