National Property Inspections

Fax: (000) 000-0000

Email: 0000000

Customer Complaint Form

  • National Property Inspections takes complaints seriously.
  • In order for NPI to review your concerns, it is important that we first gather information from you concerning the issues you are reporting with your property and/or our inspection services.
  • Please complete this form and e-mail or faxit back to us along with any supporting documentation you may have.
  • Once we review this information, we will contact you to further investigate the matter.

Form instructions– Tab/click on gray field under Name. Type your name (form will expand as necessary). Use the tab key to move to the next field and space bar or mouse to fill in checkboxes. Repeat the process until form is completed. Save document. Using the above contact information, email this form as attachment or print and fax it to us.

Complainant Information / Inspector Information
Name: / Name:
Address: / Address:
City: / City:
State: / State:
Zip: / Zip:
Home or Cell Phone:
Work Phone: / Phone:
E-mail: / E-mail:
Date of the Inspection: / Type of inspection(s) performed?
Location of the property inspected: / Who referred the Inspector?
Did you sign a pre-inspection agreement?
Yes No / Are you presently occupying the property?
Yes No
  1. What is the specific issue(s) you have experienced with your property and/or inspection service?
  1. When was the issue(s) first discovered?
  1. Who discovered the issue(s) and under what circumstances?
  1. What were the consequences of this issue(s)?
  1. Have any repairs been made or any item(s) been replaced? Yes No If yes, please describe and attach copies of invoices, etc.

Name/Signature: Date:

**Please note: Each NPI franchise is independently owned and operated. Once we receive this completed form, along with any supporting documentation, we will further investigate and respond to you in a timely manner.

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Customer Complaint Form – CCF – 0910N