FT16
- Communication is a continuous process and an essential element of all human
(a)Existence
(b)Activity
(c)Opinion
(d)Feelings
- Communication is a ______interactive process
(a)Static
(b)Active
(c)Dynamic
(d)Both a and b
- The media through which message gets encoded into symbolic from is
(a)Encoding
(b)Decoding
(c)Transmitter
(d)Encryption
- What helps to keep communication transparent and free flowing
(a)Feedback
(b)Process
(c)Decoding
(d)Interpretation
- The idea that makes effects to change or influences the behaviour and attitudes of others is called
(a)Information
(b)Interpretation
(c)Transmitter
(d)Persuation
- It creates favourable disposition in the person for positive results
(a)Leadership
(b)Motivation
(c)Supervision
(d)Directing
- Communication between persons of the same states is
(a)Upward communication
(b)Lateral communication
(c)Downward communication
(d)Horizontal communication
- Interpretation of message is called
(a)Encoding
(b)Feedback
(c)Decoding
(d)Encryption
- Individual or collective spirit and level of zest for performance/ for accepting challenge refers to
(a)Motivation
(b)Enthusiasm
(c)Zeal
(d)Morale
- There are______reasons which explain the existence of barriers to the communication process
(a)2
(b)4
(c)5
(d)3
- Basic convictions, unquestionable in nature one
(a)Values
(b)Norms
(c)Perception
(d)Attitude
- Barriers related to etymology and their interpretation are called
(a)Psycho-Barriers
(b)Semantics Barriers
(c)External Barriers
(d)Internal Barriers
- It acts like a screening mechanism
(a)Feedback
(b)Interpretation
(c)Perception
(d)Encoding
- The most difficult barrier to overcome is
(a)Semantic
(b)Psycho–sociological
(c)External Barriers
(d)Internal Barriers
- It is of crucial significance for effectiveness of communication
(a)Consistency
(b)Content
(c)Credibility
(d)Clarity
- The ability to identify the feelings and thoughts of other person
(a)Feedback
(b)Empathy
(c)Interpretation
(d)Perception
- There are______major organizational contest factors
(a)4
(b)2
(c)3
(d)5
- It is used for explaining the responsibilities, performance requirements for the tasks etc.
(a)Down word communication
(b)Upward communication
(c)Lateral communication
(d)Horizontal communication
- There are_____ common models of communication channels
(a)5
(b)4
(c)3
(d)6
- It crosses the departmental boundaries
(a)Upward communication
(b)Lateral communication
(c)Diagonal communication
(d)Horizontal communication
- It is the route though which social relationship is maintained among the workmen
(a)Formal communication
(b)Informal communication
(c)Downward communication
(d)Upward communication
- It is a byproduct of situation
(a)Informal communication
(b)Formal communication
(c)Grapevine communication
(d)None of the above
- There are ______types of grapevine
(a)3
(b)5
(c)6
(d)4
- In which category of grapevineinformation is conveyed in a random fashion
(a)Single strand chain
(b)Gossip chain
(c)Probability chain
(d)Cluster chain
- Body movements, gestures connotes
(a)Verbal communication
(b)Non-verbal communication
(c)Formal communication
(d)Informal communication
- The untrue part of informal communication is called-
(a)Gossip
(b)Grapevine
(c)Rumor
(d)None of the above
- When a boss givesus a command it is a form of ______communication
(a)Downward
(b)Upward
(c)Lateral
(d)Horizontal
- There are______C’s in a standerd business letter
(a)3
(b)2
(c)5
(d)4
- Clear thinking leades to _____ uniting
(a)Clear
(b)Bad
(c)Wrong
(d)Fair
- It can be expressed in words and tone as well
(a)Clarity
(b)Correctness
(c)Courtesy
(d)Conciseness
- It refers to the issues on which the report in submitted
(a)Purpose of report
(b)Problem
(c)Source
(d)Background
- The main purpose of a technical report is to convey
(a)Feedback
(b)Communication
(c)Information
(d)None of the above
- The way in which professionals scientists and engineers choose to unite-
(a)Scientific model
(b)Standard model
(c)Dynamic model
(d)None of the above
- Polite thanks is brief note of -
(a)Abstract
(b)Result
(c)Acknowledgment
(d)Theory
- The overall findings of a study refers to
(a)Result
(b)Conclusion
(c)References
(d)Method
- The position of the parts of a letter on a sheet of paper signifies its
(a)Summary
(b)Structure
(c)Layout
(d)Index
- It is a British form of lay out
(a)Indented form
(b)Modified form
(c)Semi-indented form
(d)NOMA form
- The most important feature of this layout is its paragraphing refers to.
(a)Noma form
(b)Hanging indention form
(c)Full rock form
(d)Indented form
- In NOMA ‘M’ stands for
(a)Message
(b)Margin
(c)Management
(d)Modification
- There are ______types of paragraphing
(a)4
(b)3
(c)2
(d)5
- It is something that is written after the letter ends and is signed
(a)Reference
(b)Signature
(c)Postscript
(d)Stationary
- It must be kept at the registered office of the company
(a)Agenda
(b)Minute book
(c)Report
(d)Certificate
- A type of reference work is called
(a)Handbook
(b)Manuals
(c)Draft
(d)Articles
- A compact book that treats concisely the essentials of a subject
(a)Handbook
(b)Report
(c)Manuals
(d)Articles
- There are two types of communication
(a)Structure
(b)Sources
(c)Draft
(d)Report
- Are a separate section of a legal document
(a)Articles
(b)Report
(c)Draft
(d)Manuals
- There are _____ types of communication skills
(a)3
(b)5
(c)4
(d)6
- Direct communication between two persons or group of persons signifies
(a)Dynamic communication
(b)Dual communication
(c)Two-way communication
(d)Direct communication
- Dynamic communication tends to be full of facts and figures but is not for
(a)Choric speech
(b)Informative speech
(c)Persuasive speech
(d)None of the above
- The speech which tends to invite a group is called.
(a)Persuasive speech
(b)Choric speech
(c)Informative speech
(d)None of the above
- What speaks louder than words
(a)Actions
(b)Body language
(c)Personality
(d)Confidence
- Which one are the best channels for group communication in an organization
(a)Meetings
(b)Discussion
(c)Conference
(d)Seminar
- You should use ______words in your C.V.
(a)Difficult
(b)Technical
(c)Simple
(d)Common
- Your sentence should be on an average up to ______words
(a)20
(b)30
(c)40
(d)60
- The communication con be circulated
(a)Informal
(b)Minutes
(c)Written
(d)Report
- The meeting of persons with common interest and similar occupation refers to a
(a)Seminar
(b)Conference
(c)Discussion
(d)Report
- Collection of words results in a
(a)Pitfall
(b)Synonym
(c)Sentence
(d)Paragraph
- There are ______types of GD’s
(a)4
(b)3
(c)7
(d)5
- Precise is about ______length of the original writing
(a)1/2
(b)1/4
(c)1/3
(d)1/5
- The types of non-verbal forms that implies all movements that are not used exclusively as signals are called.
(a)Sign language
(b)Action language
(c)Object language
(d)None of the above
- Date of letter is the date on which letter is-
(a)Written
(b)Read
(c)Received
(d)Dispatched
- Salutation is on the _____ side of a letter
(a)Center
(b)Left
(c)Right
(d)Bottom
- Voice volume, rate, pitch, and other sounds one makes includes a.
(a)Paralanguage
(b)Gestures
(c)Expressions
(d)Posture
- It helps in avoiding cluttering of paragraphs with masses of figures.
(a)Graphic aid
(b)Pictures
(c)Maps
(d)Chants
- Which column denotes peace & purity?
(a)Black
(b)Red
(c)White
(d)Pink
- Which column denotes youth?
(a)Red
(b)Yellow
(c)Pink
(d)Blue
- The study of body motions is called
(a)Paralanguage
(b)Proxemics
(c)Cheronemics
(d)Kinesics
- The subject that deals with the way people use physical space to communicate
(a)Kinesics
(b)Praosmics
(c)Proremics
(d)Chemronemics
- Movement by hands ,arms, and shoulders are
(a)Kinesics
(b)Gestures
(c)Body language
(d)Posture
- Whenever we make the use of word it is
(a)Non verbal
(b)Oral
(c)Anal
(d)Verbal
XIX(1)