DR. K. MYINT & DR (MRS) K. H. MYINT
FEBRUARY 2013 EDITION
OPENING HOURS - Cannock Surgery
Monday 8.00am – 8.00pm (ext hour session with Dr Myint)
Tuesday8.00am – 6.30pm
Wednesday 8.00am – 6.30pm
Thursday8.00am – 8.00pm (ext hour session with Nurse)
Friday 8.00am – 6.30pm
OPENING HOURS – Burntwood Surgery
Monday 8.00am – 8.00pm (ext hour session with Nurse Practitioner)
Tuesday8.00am – 6.30pm
Wednesday 8.00am – 6.30pm
Thursday8.00am – 6.30pm
Friday 8.00am – 6.30pm
We also offer early morning appointments with Dr. I. Rasib from 8.30am Monday to Friday at Cannock.
We offer early morning nurse appointments from 8.00am on Tuesday and Friday mornings at Cannock.
We offer early morning HCA appointments from 8.00am on Monday, Wednesday and Fridays at Burntwood and Mondays 8.00am and Thursdays 8.30am at Cannock.
APPOINTMENT SYSTEM – HOW DOES THIS WORK?
As part of our annual survey we asked patients if they understood the difference between bookable and pre-bookable appointments. 22% of Cannock patients and 29% of Burntwood patients did not understand the appointment system.
We continue to offer 30% pre-bookable appointments which are available upto 4 weeks in advance for each GP, and the other 70% of appointments are bookable on the day, meaning that these appointments are released at 8.00am each morning.
MISSED APPOINTMENTS
There were 96 missed 15 minute appointments in December at the Cannock surgery and 42 15 minute appointments at the Burntwood surgery.
PLEASE CANCEL YOUR APPOINTMENTS IF YOU CANT KEEP THEM!
STAFF NEWS
Many congratulations to Kerry our Receptionist, who gave birth to a baby girl “Emily” on 19th November, Well done Kerry!
NURSE LED MINOR ILLNESS CLINICS
Joanne Rowley, our Advanced Nurse Practitioner, holds minor illness clinics Monday to Thursday mornings between 9.00am – 12.00pm at our Cannock surgery, by appointment only.
She can prescribe for and evaluate a number of common minor illnesses such as:
- Respiratory problems such as chest infections and exacerbations of asthma or COPD.
- ENT problems such as tonsillitis, earache, URTI, sinusitis
- Female complaints such as infections and emergency contraception.
- Urinary tract infections
- Minor skin conditions such as wound infections and eczema.
CHANGE OF TELEPHONE NUMBERS/CHANGE OF ADDRESS
It is important you let us know of any changes to your contact details or address so that if we need to contact you we have the correct information to do so.
EMAIL ADDRESSES
If you would like us to send you our newsletter electronically please give your e-mail address details to a member of staff.
PUBLIC HOLIDAYS AND PROTECTED LEARNING TIME
The surgery will be closed on the following public holidays:
Friday 29 March (Good Friday)
Monday 1 April (Easter Monday)
Monday 6 May
Monday 27 May
Monday 26 August
Protected Learning Time:
Thursday 14 February
Wednesday 13 March
Although telephone lines will be re-directed to the out-of-hours service, reception will still be open to collect prescriptions or make appointments.
Out of Hours telephone number: 0300 130 30 30
ANNUAL SURVEY RESULTS
The results of our annual patient questionnaire have now been collated and will be available to view on our practice website soon: