Attendee Pre-Webinar Checklist

We've tested this system extensively and it works very well. However, things can (and probably will) happen, right? If the little tech gremlins decide to get feisty, please hang in there with us. We WILL get it resolved.
IMPORTANT: Please follow these guidelines to have best webinar experience:

  1. Keep Your Webinar Link Handy - Use the link provided in the confirmation email you receive from us. Keep the link handy, because…
  1. Refresh or Re- Join - If you can't see or hear me, or get bounced from the webinar, you will want to refresh your screen or re-join using the original webinar link.
  2. Prepare your Browser - We use Google Hangouts for our webinars and Google favors the Chrome browser.
  3. Download Google Chrome for your DESKTOP or LAPTOP here:
  4. Download Google Chrome for your MOBILE device here:
  5. If you use Explorer, Safari or Firefox browsers click here to download and install the latest version of the Google Hangouts browser plugin before you connect to the webinar.
  1. Your Internet Connection - This technology works on almost any device that is connected via a high speed internet connection (including smart phones & tablets) but is best viewed and listened to on a device with an ethernet connection (not a wireless connection.)
    If you attend the webinar on a wireless connection, you may experience some buffering and pixelation issues or see fuzzy or blurry video.
  2. Close Other Programs - Close down all software, apps, browser tabs on your device except what you are using to view the webinar - This will insure that you don't have any hardware or software conflicts that could bounce you off the webinar.
  3. Will there be a Replay? - If you sign up and cannot join us live don’t worry you will receive a replay email within 72 hours of the webinar start time to view it from the beginning. The replay shows the entire presentation along with listener chat, questions asked and polls that are broadcast on the screen for a full multi-media experience of the live show.
  1. We also send an email with the recording slides and certificate within 72 hours of the webinar. If you do not receive this email please check your spam folder or it could be that you have unsubscribed from our mailings or not confirmed your email address. If you do not receive these emails for any reason please contact .
    Enjoy the webinar!
    Kind Regards,
    Simon Timperley