Harry Ramsden’s Assistant Manager – Swanage

We are looking for an Assistant Manager to join our busy Restaurant. As an Assistant Manager you will be part of the management team and work to deliver a memorable experience for customers time and time again. You will ensure the business is run to top standards in the absence of the General Manager. You will do this by working closely with the waiting staff to ensure that we are always delivering the highest quality of food and service at all times. Applicants for this role will need to have a can do attitude and the energy for a challenging role.

We concentrate on what we do best which is ensuring that the same Harry Ramsden’s recipes and tradition are delivered in the same way they would have been when Harry started the business in 1928.

You must be:

oExceptionally organised and have an ability to display leadership skills

oAbility to coordinate and manage the smooth running of the shift

oAble to ensure your team deliver first rate service and fantastic food to every customer

oFlexible and hardworking, always leading by example

oService oriented and customer focussed at all times

oPrevious experience in a similar role

Responsibilities Include:

oEnsure excellent customers service is delivered consistently during a shift

oEnsure all products are available and are served to Company specifications consistently

oGo the extra mile for our customers and take on additional duties

oDeal with all customer feedback and rectify on shift

oCoach and develop product knowledge of all Team Members

oEnsure all Team Members are dressed and ready for business

oEnsure Company merchandising and brand standards are maintained

What we can offer in exchange:

o 28 days holiday (pro rata)

o Fast Progression opportunities

o Pension Scheme (Nest)

o Free meal on shift (6 hours plus)

o Staff Discount

oRefer a friend scheme

If that all sounds like you, our team would definitely want to hear from you!