AUSTIN COMMUNITY COLLEGE
PHLEBOTOMY TECHNICIAN PROGRAM
PLAB 1323/PLAB 1023 Phlebotomy Lecture/Lab
Course Syllabus
FALL 2017
Course Website: http://www.austincc.edu/mlt/phb/phb_schedule.html
Course Outline and Schedule: This schedule is tentative. Do NOT print the schedule until instructed by the professor. The schedule is subject to change. Any changes will be communicated by the professor.
Course Number and Name / Campus / Section / SynonymPLAB 1323 Phlebotomy / CYP / 001 / 36074
PLAB 1323 Phlebotomy / RRC / 003 / 36075
Length of Course / 8 Weeks
Dates / August 28 – October 22, 2017
FACULTY AND COURSE INFORMATION
Campus / Cypress Creek Campus / Round Rock Campus
Instructor / Lois Wagoner, MT(ASCP) / Yvette Ysa-Ramirez MLT(ASCP) / Yvette Ysa-Ramirez MLT(ASCP) / Claudia Gonzalez MT(ASCP)
Lecture / CYP 1, Room 1142
MW 8:00 – 9:50 am / RRC3, 3336.0
TTh 8:30 – 10:10 am
Laboratory / CYP 1, Room 1142
MW 10:00am – 1:35 pm / RRC3, 3336.0
TTh 10:20am - 2 pm
Office / CYP 1136 / RRC 3117.05 / RRC 3117.14
Office Hours / Monday 1:45 – 2:45 pm
Others by appointment / TBA / TBA / TBA
Phone / 512-627-5550 / 512-922-2329 / 512-922-2329 / 512-223-0250
Email / / / /
Students will access and print out course materials from the course web site. Assessment activities are provided as a means of assisting students in determining their level of competence in given areas as well as to assist in reviewing for examinations. Assignments will be posted to enhance the student’s learning experience.
ACC EMAIL
All College e-mail communication to students will be sent solely to the student’s ACCmail account, with the expectation that such communications will be read in a timely fashion. ACC will send important information and will notify you of any college related emergencies using this account. Students should only expect to receive email communication from their instructor using this account. Likewise, students should use their ACCmail account when communicating with instructors and staff. Instructions for activating an ACCmail account can be found at:http://www.austincc.edu/accmail/activation-and-login-assistance .
COURSE DESCRIPTION
The profession of phlebotomy is taught through didactics, student laboratory, and clinical experiences. The course will focus on skill development in the performance of a variety of blood collection methods using proper techniques and standard precautions. Blood collection procedures performed includes vacuum collection devices, syringes, capillary skin puncture, butterfly needles and blood culture, and specimen collection on adults. Collection of specimens from children and infants is discussed. Emphasis will be placed on infection prevention, patient identification, specimen labeling, quality assurance, specimen handling, processing, accessioning, professionalism, ethics, and medical terminology. Students will learn the theory and principles of CLIA waived laboratory tests and perform the tests in the student laboratory. The CLIA waived testing performed will include manual hematocrits, automated hemoglobin and glucose testing, urinalysis dipsticks, fecal occult blood, erythrocyte sedimentation rate and pregnancy testing.
PREREQUISITES: No academic prerequisites. Note: Students enrolled in the PLAB 1323 as part of the ACC Health Sciences Academy will be required to be TSI complete in reading and writing.
ESSENTIAL FUNCTIONS AND TECHNICAL STANDARDS
Essential functions refer to those physical, cognitive / knowledge and behavioral abilities required for satisfactory completion of all aspects of the curriculum as well as the development of professional attributes required by the program officials and clinical faculty of all students upon completion of the program. The essential functions consist of minimal physical, cognitive, affective and emotional requirements to provide reasonable assurance that students can complete the entire course of study and participate fully in all aspects of clinical training.
All phlebotomy student applicants are introduced to the list of psychomotor, cognitive, and affective essential functions and technical demands during the Program’s Information session. Once admitted into the program, students are provided a copy of the “Phlebotomy Technician Student Handbook” which contains the essential functions and technical standards.
The Phlebotomy Technician Student Handbook can be found at: http://www.austincc.edu/mlt/phb/phb_student_handbook.htm
COURSE GOALS / RATIONALE
This course serves to develop a working knowledge of the principles and procedures of phlebotomy, to produce accurate, skilled phlebotomists with strong ethical and professional values, and to encourage respect and understanding of all allied health professionals.
COURSE EXPECTATIONS
1. Demonstrate professionalism by:
a. Complying with the attendance policy
b. Complying with the dress code
c. Submitting assignments by the stated deadline
d. Complying with ACC Student Standards of Conduct and all ACC policies and procedures as stated in ACC Student Handbook located at: http://www.austincc.edu/handbook
e. Complying with Policies and Procedures outlined in ACC Phlebotomy Technician Student Handbook located at: http://www.austincc.edu/mlt/phb/phb_student_handbook.htm
2. Demonstrate enthusiasm and interest in the profession of phlebotomy by asking questions, participating in class discussions and meeting with professors during office hours as needed.
3. Demonstrate initiative by reviewing objectives and lab exercises, as well as completion of reading assignments prior to class.
4. Demonstrate progression in laboratory skills by effective organization, coordination of multiple tasks, and insightful evaluation of results obtained.
5. Utilize constructive criticism to correct deficiencies and improve performance.
6. Work cooperatively with professors and fellow students to achieve the goals of each activity assigned.
7. Perform a variety of blood collection procedures using appropriate interpersonal skills and competent technique.
COURSE OBJECTIVES
The course objectives for each lecture unit of instruction and laboratory exercise are found on the course website for that unit or laboratory activity.
Upon successful completion of each unit of instruction and laboratory activity, the student will be able to meet each course or laboratory objective listed in the unit.
COURSE MATERIALS REQUIRED
1. Textbook: Garza, Diana; Becan-McBride, Kathleen, Phlebotomy Handbook, 9th Edition, 2015, Pearson. (ISBN-10 0133144569/ ISBN-13 9780133144567). To view or order textbooks go to: http://www.austincc.edu/online-services/view-order-textbooks.
2. Phlebotomy Course Objectives, Lecture Unit Notes, Laboratory Exercises, Course Schedule and Assignments available online at the course website: http://www.austincc.edu/mlt/phb/phb_schedule.html
3. Scrubs- appropriately fitting and professional in appearance. Teal scrubs are required for the clinical practicum component of the program (PLAB 1166).
4. Gloves- must fit properly. Nitrile is strongly recommended. Latex gloves are discouraged due to the frequency of latex allergy. VINYL gloves are NOT permitted.
5. Three (3”) inch or larger 3-ring binder with dividers.
Suggested organization of notebook:
i. Schedule and Assignments
ii. Syllabus
iii. Originals of documents uploaded to Castle Branch
iv. Course Objectives
v. Lecture Unit Notes
vi. Laboratory Exercises
vii. Graded Lab Papers
viii. Graded Study Questions
6. Sharpie permanent marker, Ultra fine point, black or blue
7. Austin Community College Student Photo ID- must show to instructor by the second class day.
SCANS COMPETENCIES
Recently the U.S. Department of Labor established the Secretary’s Commission on Achieving Necessary Skills (SCANS) to examine the demands of the workplace and whether the nation’s students are capable of meeting those demands. The Commission determined that today’s jobs generally require competencies in the following areas.
a. Resources: Identifies, organizes, plans, and allocates resources
b. Interpersonal: Works with others
c. Information: Acquires and uses information
d. Systems: Understands complex interrelationships
e. Technology: Works with a variety of technologies
f. Basic Skills: Reads, writes, listens, and speaks
g. Thinking Skills: Thinks creatively, makes decisions, solves problems, visualized, knows how to learn, and reasons
h. Personal Qualities: Displays responsibility, self-esteem, sociability, self-management, integrity and honesty
The Texas Higher Education Coordinating Board is now requiring all degree plans in institutions of higher education incorporate these competencies and identify to the student how these competencies are achieved in course objectives.
Examples of SCANS competencies being incorporated are as follows:
COMPETENCY / EXAMPLEResources / Following standard precautions, performs vein and capillary puncture procedures using only necessary supplies and within a predetermined reasonable amount of time
Interpersonal / Demonstrates an understanding of the profession of Phlebotomy, through ethical behavior when dealing with patients and other members of the health care team, maintaining a professional appearance to relieve patient anxiety, and maintaining patient confidentiality
Information / Record quality control results for basic CLIA waived laboratory tests performed and point out unexpected results to a supervisor; uses computers to process information
Systems / Use problem-solving skills to troubleshoot basic equipment or procedures that do not fall within standards, take corrective actions or inform an appropriate supervisor
Technology / Perform vein and capillary puncture procedures using a variety of methods and equipment including Vacuum System, micro-collection devices, Winged Infusion Set, syringe, and needle
Basic Skills / Locates, understands, and interprets written information in laboratory procedures to perform tasks. Receives, attends to, interprets and responds to both verbal and written messages and other cues such as body language from patients and other health care staff. Speaks clearly and communicates a message, understands and responds to listener feedback and asks questions when needed.
Thinking Skills / Recognizes and adapts new knowledge and skills in both familiar and changing situations.Assess each patient’s unique attributes in order to select the best and most appropriate collection equipment and method. Participates in continuing education in order to maintain and expand knowledge and skills.
Personal Qualities / Demonstrates knowledge of phlebotomy skills and abilities. Pays attention to details, displays high standards of ethical behavior, attendance, punctuality, enthusiasm, and optimism when dealing with patients. Always maintains patient confidentiality
PROGRAM STUDENT LEARNING OUTCOMES:
Upon completion of the Certificate in Phlebotomy, the student will:
1. Demonstrate knowledge of the health care delivery system and medical terminology.
2. Demonstrate knowledge of infection control and safety.
3. Demonstrate basic understanding of the anatomy and physiology of body systems and anatomic terminology in order to relate major areas of the clinical laboratory to general pathologic conditions associated with the body systems.
4. Demonstrate basic understanding of age specific or psycho-social considerations involved in the performance of phlebotomy procedures on various groups of patients.
5. Demonstrate understanding of the importance of specimen collection and specimen integrity in the delivery of patient care.
6. Demonstrate knowledge of collection equipment, various types of additives used, special precautions necessary and substances that can interfere in clinical analysis of blood constituents.
7. Demonstrate proper techniques and follow standard operating procedures to collect specimens.
8. Demonstrate knowledge of phlebotomy complications and pre-analytical errors that can significantly alter results.
9. Demonstrate understanding of requisitioning, specimen transport and specimen processing.
10. Demonstrate understanding of quality assurance and quality control in phlebotomy.
11. Demonstrate understanding of the basic concepts of verbal and nonverbal communications, personal and patient interaction, stress management, professional behavior and legal implications of the work environment.
INSTRUCTIONAL METHODOLOGY
● Lecture and PowerPoint presentation
● Discussion
● Demonstration
● Audio/visual materials
● Laboratory practice
● Simulation/Role play
BLACKBOARD ON-LINE SYSTEM
A considerable portion of this course will be available via the computer on-line Blackboard learning system. All students will be required to use the internet to access their ACC email, course materials, learning activities, and exams.
Students are strongly advised NOT to use iPads, tablets or cell phones to take course examinations. These devices may not be able to properly display the questions, graphics or photographs in the exam, as Blackboard may not be fully functional on these devices.
Students may use their home computers OR may access all materials and take exams at any public computer, including those in Learning Labs and libraries at all ACC campuses.
How to Log Into Blackboard
1. To access Blackboard, go to: http://acconline.austincc.edu/
2. Enter your ACCeID and ACCeID Password in the provided boxes, and then click on the “Login” button.
3. Access your course(s) by clicking the course title located in the My Courses module.
4. ACC Blackboard support website is: http://irt.austincc.edu/blackboard/StudentSupport.php
COURSE REQUIREMENTS AND REGULATIONS
1. Time Commitment
According to “Hints on How to Succeed in College Classes”
http://tinyurl.com/n83tktx you should budget your time per week for this four hour credit course as follows:
a. Reading assigned text 2 to4 hours
b. Homework assignments 2 to 3 hours
c. Time for review and test preparation 2 hours
d. Total study time 6 to 9 hours PER WEEK
2. Instructor Recommendations
a. Print out and review the course objectives and unit notes for each lecture and lab.
b. Complete the reading assignments as outlined under Textbook Readings in Blackboard.
c. Review the materials and take notes as appropriate.
d. Write down questions that you have as you review the material.
e. Look the questions up in the required textbook
f. If you are still confused on a concept or principle, write it down and bring it up during the lecture or lab discussion in class.
g. As soon as you start to get lost in understanding the material, do not wait to speak with the instructor. Make an appointment or email the instructor as soon as possible.
2. Attendance Policy
Attendance demonstrates professionalism and regular, punctual attendance is the expectation in the professional workplace setting. It is the student’s decision to take this class. Therefore, once the student makes this decision, he/she has responsibilities to everyone else in the community of learners. Excellent attendance and punctuality are key behaviors which demonstrate responsibility and commitment to a successful learning experience. It is this commitment to learning that will enable the student to progress satisfactorily towards completion of course goals and objectives.
The Attendance Policy is designed to set a pattern of professional behavior which mirrors the attendance expectations in the clinical environment. Regular and punctual attendance is required at all lecture and lab sessions. Class roll will be taken during each class period. Tardiness to class is strongly discouraged. Important announcements are made at the beginning of class which may not be repeated.
If you must be absent or tardy, you must notify your instructor by phone call, text or phone message, or by email in a timely fashion at least 30 minutes prior to class start time. Each student is responsible for making up all class assignments, laboratories, etc. when absent from class. All missed lab exercises must be completed to verify completion of the course objectives. Make-up exercises or alternative learning experiences will be plannedaccording to the limits set by the instructor. Late lab exercises will be subject to a 20% late penalty.