VE NDOR COMPLIANCE ON-BOARDING CHECKLIST

(DROP-SHIP)

Vendor Name:______

Vendor Resource #: ______Date:______

VENDOR EXTRANET: (Section 9 of Domestic Vendors Guide, see “Extranet User Guide” link) YES Need to Discuss

·  Have the following account settings been customized for each user on the extranet:

o  Signed up for Toys R Us generated Notifications and Subscriptions? ☐ ☐

o  Access to Applications (MVPP, EDQ)? ☐ ☐

o  Have at least 2 Security Administrators been identified? ☐ ☐

UPC NOT ON FILE (Section 11.9 of Domestic Vendors Guide) YES Need to Discuss

·  Understand having accurate UPC information for every item introduced into EDQ is key. UPC’s ☐ ☐

that are not introduced into EDQ prior to receipt at the DC or store will result in a $2500 charge.

·  Is the appropriate party set to receive the “UPC Compliance” notification found within the ☐ ☐

Subscriptions section of the Extranet?

SERVICE LEVEL AGREEMENT (SLA) / WAREHOUSE CLOSURES YES Need to Discuss

·  Has your SLA Agreement been completed and returned to the Toys R US Drop- Ship Team. ☐ ☐

·  Have you provided a list of holidays/other instances in which your warehouse will be closed to

the Toys R US Drop- Ship Team and Drop- Ship Compliance Team ☐ ☐

ASN/ SHIPPING/ INVENTORY (Section 12.23 of Domestic Vendors Guide, Subsection DS.2) YES Need to Discuss

·  Understand goods are expected to be shipped in accordance with the expectations set forth

in the Service Level agreement. ☐ ☐

·  Understand ASN are expected to be transmitted less than 30 hours. after goods have shipped

Saturdays, Sunday, and holidays are not included in the 30 hour window. ☐ ☐

·  Understand the vendor is responsible for updating the inventory position of every item at least

1x per business day. NOTE: Saturdays, Sunday, and holidays are not considered business days. ☐ ☐

·  Understand the Vendor will be held accountable for any orders cancelled as a result of “OUT

OF STOCK.” ☐ ☐

REPORTING YES Need to Discuss

·  Have at least 2 users been identified to receive the weekly compliance report:

o  Contact to add additional recipients. ☐ ☐

·  Understand the vendor is responsible for storing/saving weekly reports as that will serve as their ☐ ☐

record should a deduction(s) be taken from an invoice

APPEAL PROCESS (Section 12.23 of Domestic Vendors Guide, Subsection DS.4) YES Need to Discuss

·  Understand the Vendor should review the weekly report for new infractions. ☐ ☐

·  Understand infractions must be appealed within 14 CALENDAR DAYS from which they are

communicated to the vendor. ☐ ☐

·  Understand failure to provide supporting documentation along with infractions when appealing

will result in an immediate rejection. ☐ ☐

·  Understand Drop-Ship violations are communicated via e-mail only and must be appealed via email

By contacting . ☐ ☐

·  Understand the vendor must notify the Toys R US Drop- Ship Team and Drop- Ship

Compliance team of any instances in which your warehouse will be closed impacting your ability

to meet your Service Level Agreement.

☐ ☐

NOTE: Should you begin shipping to our Distribution Centers/Stores please contact

immediately.

Vendor Contacts

Responsibility / Title / Name / Email / Phone
Logistics/Transportation
APPEALS
COMMENTS:

TRU Contacts:

Drop-Ship Compliance Team -

TRU Drop-Ship Team-

Commercehub-

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