Synopsis of Harry Stephan
A Brief Profile
- Anincisive professional with over 20 years of experience in HR generalist profile with cross industries exposure
- Heading corporate HR & Admin functions for over07 years
- Exposure & expertise in both unit/plant & corporate environments in manufacturing & service sectors
- Strategic HR,Talent Aquisition & Induction, L&D, PMS, Welfare Management, ER,HRMIS,IR,GMS Govt. statutory compliances,Legal, Govt Liaison etc.
- Administration:- Procurement, Vendor developmentManagement, Asset management, Inventory Management, Staff transportation, Travels, Housekeeping, Security & Safety Management, Cafeteria management, Govt. Liaison
- Experience in coordinating the operations of large task groups with demonstrated leadership qualities & organizational skills during the tenure.
- Career dotted with promotions & Best Employee awards
Key Skill Sets
- I am proficient in “Strategic Management”.Aligning HR function with the organization's vision, mission, values and business objectives. Strategic Planning & execution in line with business strategy of the company.
- Developed the expertise in the last 7 years being a member of “senior corporate management team” with quarterly presentations to the board.
- Posses good business Acumen
- Have been process owner for ISO, TS, Kaizen and Balanced Score card.
- Achieved highest marks in HR Balanced score card for two consecutive year and got “Platinum Band” for the organization with Rohan Motors through “Business Focused Approach”
- Have excellent exposure to domestic mass hiring of blue collar employees
- Quality recruitment of CEO, Country head, State Heads, Heads of sale & marketing, Operations & production, Finance & Accounts, Technical, Commercial, Hardware & Software, Procurement, Legal etc.
- To perform the above, I have demonstrated the Management skills with maturity and understanding
- Posses Analytical, Assessment & Decision making skills
- Strong Communication skills both verbal & written
- Besides, I am good at Man Management & Problem Solving, as displayed in a number of incidents related to IR issuesUnion unrest which was amicably handled in Hero Motors (OEM), Rohan Motors, G4S Security services and Rosmerta Technologies Ltd.
- And handled over more than 100,000+ employee strength pan India, worked in close cordination with business operation heads and responded to their needs
- I am always known as a Trouble shooter & Crisis manager – Handled even “Media” during union unrest in a worst case scenario
Current Role: Strategic Functional
- Corporate office rolein a conglomerate “Rosmerta Technologies Ltd”.Reports to CHAIRMAN & MD
- Provide directions to Business operational heads across Indian.
- Leading HR team consisting of 1 GM, 1 AGM, 2 Senior Managers, 2 Managers, 4 Senior Executives and 7 Executives with total Manpower strength of 2500 across PAN India operations at 295 locations.
- Administering and guiding the Top Management in Human Resource related activities.
- Planning for organisational design in terms of strength, hierarchy, roles & responsibilities, etc.
- Ensuring fair and impartial competitive compensation packages to attract and retain talent.
Rosmerta Technologies Ltd.is into
1)Auto/road safety equipments – Speed Governors/Limiters, Multi track Vehicle Tracking systems through Global Positioning System(GPS)
R&D (hardware/software) Manufacturing, Sales & Marketing, after sales & services of the above
2) IT & IT enabled services– Smart cards (DL, Vehicle registration certificates etc.)
3)E-governance: - “High security registration plates” (HSRP). Government tendered business for
over 10/15 years and operational in currently in 7 states. It is manpower intensive.
4)Test Lanes, Commercial Vehicle fitness test lanes
5)Other Businesses as well
Address
Seeking senior management position and be a strategic partner/leader in a reputed organisation
December 2011 Rosmerta Technologies LimitedGurgaon
Onwards Head HR Administration
Strategic Role
- Aligning HR functions with the organization's business objectives for year 2012/2013 & 2013/2014
- Developing budgets & annual plans in managingManpower planning, Action Plan for Recruitment & selection, Induction & Training.
- Implement various HR & administrative policies & procedures in line with core organizational objectives.
- Diverse workforce management: Management of multi-cultural, multi-lingual workforce etc.
- Compliances & Infrastructure development
It & ites
- Expansion of Smart Cards business in the state of Uttar Pradesh, Karnataka & Goa
Auto & Road Saftey Equipments
- Projected Increase in business volumes of “Speed Governors” in retail (Punjab & Rajashtan) & OEMs
- Expansion of “Vehicle Tracking Systems” & strenghtening after sales & sevices
- Addition in R&D and new Production unit Set up for AFM
- And New Projects of Rosmerta Technologies Ltd.
E-governance
- Startup of HSRP (high security registration plates – govt. tendered business) in 3 additional states i.e. State of Andhra Pradesh, Jharkhand & Oddissa
Highlights :
- Business grew at 20%+ year on year in the past 2 years along with new tenders and increased manpower strength.
- Manpower planning & pan India Recruitment, centrally monitored & controlled by the corporate team
- Managed multiple positions by sourcing, screening, qualifying, coordinating interviews, negotiating and closing open positions.
- Mass recruitment drives conducted - Recruited over 1000 blue collar staff and over 100 back end, front end staff including senior Managers (MP-250, HR-200,U’khand-100,AP-100(340), DL-200, UP-150, rest at corporate office)
- Strong recruitment process with excellent references/background checks of each employee
- Induction & Training of all new employees leading to talent retention
- Ensured positive employee relations by promoting & enhancing a diverse workforce culture.
- Organised business review meetings for analysing areas of concern and scope of improvements.
- Successfully identified training requirements and to analyse performance against set targets.
- Successfully centralised HR activities like recruitment, salaries, PMS, incentives and promotions.
- Timely registration & adherence to all govt. statutory compliances
- Grievancesredressed
- Effective administrative processes for cost effective Admin Operations
November 2008 Rohan Motors LimitedNoida
November 2011 (Maruti Suzuki Dealership)
Head HR & Administration
Role: Strategic Functional
- Corporate office role. Reporting to CHAIRMAN, CEO and CPO of Maruti Suzuki Ltd.
- Governed by Maruti Suzuki BSC (Balanced Score Card)
- Handled all facets of HR function in 7 multi location Branches & 3 E-outlets.
- Designed organgrams, PMS, retention strategy.
- Manpower planning, recruitment and designed appropriate compensation packages.
- Statutory compliance as per Labour Laws.
- Involved in manpower development by training – budget, calendar & programmes.
- Conducted exit interviews, Employee Motivation Survey, analysed employee’s feedback and took corrective steps for the same.
- Organised meetings with Unit Heads for reviewing the organisational goals.
- Power point presentations were presented to the management on quarterly basison HR productivity on various parameters
Highlights
- Handled an employee strength 1600 with 7 multi location Branches & 3 E-outlets of Maruti car dealership that has Sales, After sales services & spare parts
- Conducted overall manpower analysis 0f all employees(department wise) for the organisation and freezedit by considerably bringing down cost to company
- Organisation restructuring at top Management for better & improved performance
- Driving force of“HR Balanced Score Card”accross the group audited by Maruti Suzuki
- Successfully achieved “Platinum Band” the highest band by scoring an average 948 marks out of 1000 in all 7 branches on various HR parameters.Average score to achieve platinum band is 875/1000.
- Single handedlysuccessfully handled completed PMS (Appraisals) for the year 2008/09& 2009/10for all employees
- Mature handling of tools down strikes (IR issues) by workers in work shop/ Body shop at different branches
- Formulated some of HR policiesMaternity Leave Policy, Transfer policy
- Introduced various MIS for better control Mechanism - Admin formats
- Improved upon current deficiencies in the system – streamlined back end staff recruitment processes, proper grievance redress system etc.
April 2008HeadHR & AdministrationGurgaon
To September TerraForce Security Services Pvt.Ltd.
(A new start up company & a member of DLF family)
Role:
- Corporate office role. Reporting to President.
- Set up and designed HR department within the organisation.
- Formulated & implemented company HR policies, involved in manpower planning, recruitment and designed appropriate compensation packages.
- Author of HR Manual, Induction Manual & Employee handbook.
- Designed organograms, PMS, retention strategy.
- Signed employment contracts for various cadres & types.
- Ensured adherence to statutory compliance as per Labour Laws at all operational centres.
Highlights :
- Successfully designed & implemented HR strategies, policies, systems & processes resulting in readily available manpower, cost effective recruitment (especially indirect staff which saved a minimum of Rs.10 lacs in first quarter), training for guards as per PSARA, excellent wage & salary disbursement system through bank, timely registrations under shops & Establishment act, PF (centralized), ESI (State wise) etc.
- It also resulted in being compliant on all statutes such as minimum wage - PF, ESI, GPAIP, Mediclaim, Leaves, bonus etc.
- Establishment of reliable HR management information system could track the manpower growth of 100% month on month with new branches in Delhi, UP, Kolkata, Haryana, Rajastan, Chandigarh etc. with adequate infrastructure and manpower in the first four months, starting from May 2008.
- Process driven administrative functions with SLAs
March 2006G4S Security Services (India) Pvt.Ltd. Gurgaon
to March 2008General Manager – HR
Role: Strategic & Functional
- Corporate office role. Reporting to CEO Indian Operations and Regional Head HR Dubai
- Highlights :
- Headed & handled corporate HR functions of pan India manned security operations and turn over of Rs.750 cr. with 4 zones (Namely north, south, east and west) of over 1,00,000 employees with more than 40 labour unions accross the country.
- Successfully handled Pan India annual union demands and settlement, labour unrest, flash strikes etc.
- Successfully handled United Network International, an international union affiliated to the unions representing security industries in India.
- Worked effectively on two pronged strategies for direct (Guards)recruitment to cater to shortages.
- Partnered and worked closely with Regional HR Head for Career development and succession planning (Club of 120).
- Worked on performance appraisals of indirect staff for the year 2007.
- Handled Grievance Management System (Employee welfare cells accross India), statutory compliances, legal etc.
General Manager - HRNew Delhi
Generalist Profile
G4S Cash Services (India) Pvt.Ltd.
Role: Strategic & Functional
- Corporate office role. Reporting to MDIndian Operations and Regional Head HR Dubai
- Highlights :
- Seamless transition and stabilisation of all India processes in HR. A satisfactory audit report from KPMG for the year 2006 was the achievement.
- Pivotal role in reduction of employees accross India as part of the business objective.
- Played a key role with business head of the country on business contengency plans on various occassions during labour unrest.
- Handled media in a professional manner during labour unrests.
- Legal cases to the tune of Rs. 3 lac plus were successfully closed in labour courts with minimal financial implications
1992 to 2006
Manager – HR & Admin, Hero Motors Limited, New Delhi – 2003-06
(Lead CFT member of 5s team and Process owner of TS16949 for HR)
Assistant Manager – HR & Administration, Usha Shriram Group, Mysore-1997-03
Executive HR & Admin at RCM Hotel – 1992-97
Education
1. MBA-HR (Distance Learning)Course Completed
2. Master’s Degree in EnglishTwoYear Course
3. Bachelor’s Degree in EducationOne Year Course
4. Bachelor’s Degree in ArtsThree Year Course
5. Office Automation – ComputersOne Year Course
Date of Birth:November 07, 1966
Training and Workshop undergone
- Finance for HR practitioners – New Delhi
- Trainings on Soft Skills – New Delhi
- Out Bound Learning- Team Building - Bangalore
- Workshop on How to be proactive – Bangalore
- Training on quality customer service – Bangalore
- Workshop on Effective Supervision –Bangalore