Shadi H Madain
Tel: USA 001-703-386-6213 Email:
Objective:
To obtain a position as administrative assistance, office manager, Operation Manager sales/customer service Manager utilizing my education, customer service, operations, sales, and management and language skills.
Education:
October, 2011-May, 2013Strayer UniversityFairfax, VA
Masters in Business Administration
Languages:
Arabic Native Speaker(45W typing Skill)
EnglishFluent (45W typing Skill)
Nationality:
Us citizen
IT and Operations Systems Skills:
MS Project, MS Office (Word, Excel, PowerPoint), MS Visio, Photoshop and Microsoft Troubleshooting.
Work Experience
Safeway Inc.May 2010-May 2013Retail/ Operation Manager
- Maintained responsibility for the overall daily operations of a retail stores.
- Supervised, scheduled, hired, trained, promoted, and disciplined personnel.
- Managed budgets, marketing, merchandising, and rotating inventory of stock.
- Ensured proper handling of daily receipts, balanced registers and bank accounts, prepared and made deposits
- Managed sales and support staff to perform all aspects of retail stores operation.
- Determined product lines, maintained inventory levels, managed vendors, designed marketing and sales campaigns’, oversaw merchandising, and supervised assistant managers and business services team.
- Responsible for profit attainment, financial and operational planning, payroll and employee performance.
- Consistently able to obtain high productivity from employees.
- Modified time lines and work schedules according to company needs.
Simply Staffing International Sep 2008 –April 2013 Office Manager
- Performed all administrative and filing assignment
- Assisted recruiters with collecting and processing Human Recourse paperwork
- Managed vendor relations to include ordering and managing invoices
- Handle customers inquiries and response to emails
Phil Mark Auto DealerJun 2006-Aguest 2008Dealer Operations Manager
- Assisted in overseeing the financial and accounting system and personnel at our dealership
- Prepared monthly budgets and financial statements.
- Forecasted financial goals for each quarter to maintain the dealership’s profitability.
- Processed insurance claims and liability insurance.
- Reviewed financial statements and ledgers, and working with the accounting staff to clear up any discrepancies.
- Ensured that the accounting records are maintained in an orderly, current and accurate condition at all times.
- Prepared all taxes and filing forms with the government.
Volunteers MarketingMar 2005-May 2006Marketing Manager
- Marketed the company's products and services to the public and private companies
- Organized meeting with small businesses to reserve spots
- Performed administrative and secretarial tasks including but not limited to handle
phone calls receive and send letters, e-mails and meetings - Managed the sales area to insure consistency and effectiveness
- Maintained daily inventory and perform audit controls
- Was recognized as the 1st producer in May, and September of 2006
- Processed all invoices in according with company’s procedures
- Handle SUBK/vendor issues and ensure proper and speedy customer satisfaction
References:
Name / Company / Phone NumberFadi Madain / E-ECOM ( Project manager) / 001-240-418-8246
Sam Hawa / Phil Mark Dealership (sales Manager) / 001-517-208-5662
Bashar haddad / Simply Staffing Company (Owner)
Kimberly Chance / Safeway company (Hr Manager)