CRP-1: Organizational Chart of Recovery Systems

Recovery & Support Systems

Community:

·  Red Cross

·  Mental Health

·  HOSPICE

·  ARMC-Pastoral Care

·  Private Professionals

·  Parents

School:

·  School Counselors

·  School Nurses

·  School Psychologists

·  School Social Workers

·  Principals & Administration

·  Teachers

·  Students

·  School System Level

Crisis Team

CRP-2: System Level Crisis Team Members Contacts*

System Level Crisis Team Leader: Dr. Marrius Pettiford (336) 438-4140

Director of Student Services, Dr. Marrius Pettiford (336) 516-2438

(336) 438-4140

Alternate: Assistant Superintendent for Student Services-Dr. Todd Thorpe (336) 438-4150

Superintendent of Schools

Dr. Lillie Cox (336) 438-4002

Alternate: Assistant Superintendent for Student Services (336) 438-4150

Dr. Todd Thorpe

Assistant Superintendent for School Administration/Auxiliary Services

Dr. Charles Monroe (336) 438-4040

Alternate:

Executive Director of School Administration—Dr. Dain Butler (336) 438-4042

Alternate:

Director of Transportation—Al Smith (336) 438-4191

Alternate:

Director of Facilities/Construction—W.D. Yarbrough (336) 438-4158

Alternate:

Public Information Officer—Jenny Faulkner (336) 438-4005

Alternate: Lori Bryan (336) 438-4006

Executive Director of Finance—Bill Josey (336) 438-4050

Alternate: Kimberly McVey (336) 438-4054

Executive Director of Exceptional Children & AIG—Bill Hussey (336) 438-4120

Alternate: Merideth Miller (336) 438-4123

*Note: School Crisis Teams should maintain a current Central Office Phone Directory as part of their school’s Crisis Manual

CRP-3 (Print Form): School Level Crisis Team Members & Information

The Principal will designate members to be trained and serve on the school level crisis team. This should be done early in the school year. A copy of this completed form should be sent to the Director of Student Services.

Phone (Home)

Principal

And/or Assistant Principal

4 to 5 Other Staff

School Crisis Team Leader/Chair(s) (Please list phone numbers)

Alternate 1

Alternate 2

School Crisis Phone Operators

School Personnel that have CPR training, first aid training, or other emergency training:

School Personnel with valid Bus Drivers License (CDL-Class B-passenger endorsement) in case evacuation is needed

A central Location for operations and communications for the School Crisis Team will be:

Locations for immediate support services for students and staff will be:

Dates that presentations will be made to full school staff on Crisis plans:

Dates of your School Crisis Team meetings this year (recommended quarterly):

If needed staging locations for student relocation and Family Reunification and will be:

An off-site evacuation site has been established for this year and remains confidential:

Yes No

Contact persons and phone numbers for medical assistance, fire and rescue:

Contact persons and phone numbers for police:

Itinerate Support Responders: School Phone Home Phone

School Psychologist

School Social Worker

School Nurse

Interpreter(s)

Interpreter(s)

CRP-3 (E-Form): School Level Crisis Team Members & Information

The Principal will designate members to be trained and serve on the school level crisis team at the start of each school year. A completed copy of this form is to be sent to the Director of Student Services.

Principal: Phone: Cell:

Assistant Principal: Phone: Cell:

Crisis Team Members:

Name: Phone: (336) Cell: (336)

Name: Phone: (336) Cell: (336)

Name: Phone: (336) Cell: (336)

Name: Phone: (336) Cell: (336)

Name/Position: Phone: (336) Cell: (336)

School Crisis Team Leader/Chair(s)

Name: Phone: (336) Cell: (336)

Name: Phone: (336) Cell: (336)

Alternate/ Name: Phone: (336) Cell: (336)

Alternate Name: Phone: (336) Cell: (336)

School Crisis Phone Operators:

Name: Phone: (336) Cell: (336)

Name: Phone: (336) Cell: (336)

School Personnel that have CPR training, first aid training, or other emergency training:

Name: Phone: (336) Cell: (336)

Name: Phone: (336) Cell: (336)

Name: Phone: (336) Cell: (336)

Name: Phone: (336) Cell: (336)

Name: Phone: (336) Cell: (336)

Name: Phone: (336) Cell: (336)

Name: Phone: (336) Cell: (336)

Name: Phone: (336) Cell: (336)

School Personnel with valid Bus Drivers License (CDL-Class B-passenger endorsement):

Name: Phone: (336) Cell: (336)

Name: Phone: (336) Cell: (336)

Name: Phone: (336) Cell: (336)

Name: Phone: (336) Cell: (336)

Name: Phone: (336) Cell: (336)

Name: Phone: (336) Cell: (336)

Name: Phone: (336) Cell: (336)

Name: Phone: (336) Cell: (336)

Name: Phone: (336) Cell: (336)

Name: Phone: (336) Cell: (336)

A central location for operations and communications for the School Crisis Team will be:

Locations for immediate support services for students and staff will be:

Dates that presentations will be made to full school staff on Crisis plans:

Dates of your School Crisis Team meetings this year (recommended quarterly):

If needed, staging locations for student relocation and Family Reunification will be:

An off-site evacuation site has been established for this year and remains confidential:

Yes No

Contact persons and phone numbers for medical assistance, fire and rescue and police:
Agency Name: Phone: (336) Cell: (336)

Agency Name: Phone: (336) Cell: (336)

Agency Name: Phone: (336) Cell: (336)

Agency Name: Phone: (336) Cell: (336)

Agency Name: Phone: (336) Cell: (336)

Itinerate Support Responders:

School Psychologist

Name: Office Phone: (336) Cell: (336)

School Social Worker

Name: Office Phone: (336) Cell: (336)

School Nurse

Name: Office Phone: (336) Cell: (336)

Interpreter(s(

Name: Office Phone: (336) Cell: (336)

Name: Office Phone: (336) Cell: (336)

CRP-4: Community Support Services & Contacts

Area Code 336 for all phone numbers below

Agency / Contact / Work Number / Home Number / Alternate
Hospice of Alamance/Kids Path / Patti Gasparello / 532-0100
(main office is 24 hours – can page person if asked for directly)
532-0123 (direct #) / 584-7330 / Glenda Walden
532-0100
(main office is 24 hours – can page person if asked for directly)
Mental Health
PBH / PBH / Referrals:
1-800-543-1444
Crisis/Advanced Access: 513-4200 / Mobile Crisis Services, call (888) 543-1444
American Red Cross
Involved only in military deaths or fires / Rans Triplett / 226-4906
687-1867 (cell) / Robbie Shatterly
226-4906 (office)
Employee Assistance Program OR
Department of Pastoral Care (ARMC) / Shevene Bryant / 538-7481 / Emergency Beeper / Gary Cook
Director
Christian Counseling Center / Bob Stogner / 227-5476 / 228-9845 / Leslie Rhodes
Rene Burgess
Crossroads Sexual Assault Response and Resource Center / Suzan Evans
Director / 228-0813 (office)
516-8502 (cell) / Ginger Murphy
Victim Assistant
516-4860 (cell)
Emergency Crisis Line / 513-4444
24 hour crisis line
(513-4200
LME 8am-5pm)
Family Abuse Services
(refer counseling needs to Pastoral Care at ARMC) / Lynn Rousseau (Director) / 226-5982
(main office) / 226-5985
(24 hour crisis line operated by staff)
Alamance County Social Services Department / Adrian Daye
(Children Services Director) / 570-6532
(or DSS Hotline for reporting abuse or neglect 229-2908) / Linda Allison
(Assist. Director of DSS)
Susan Osborne
(Director of DSS)

CRP-5: Disaster/Crisis Response Kit

North Carolina Refers to these kits as CIRK-Critical Incident Response Kits.

CIRK kits should contain:

·  Large clearly readable badges identifying the School Level Crisis Team leader, System Level Crisis Team Chairperson, Crisis Support Personnel: Psychologist, Counselor, School Social Worker, School Nurse, other agencies, etc.

·  A copy of the CIRK Booklet and Video along with a Master copy of the ABSS Crisis Manual (disc and hard copy) should also be part of the Crisis Kit.

·  Copies of all forms used by teachers, administrators and support service providers in referring students and in the provision of in school assistance and follow up by support service providers. (CRP-14 and 15)

·  Copy of the school’s Family reunification plan and procedure.

·  Copy of the school’s emergency response and recovery plans flip charts.

·  Updated listing of student names with parent’s home and work addresses and phone numbers by teacher and grade level, and if possible, pictures of all students and staff members.

·  List of all students with special medication requirements, emergency care plans, allergies or special mental health needs. Medication should be kept in a portable container and evacuation of medicine and care plans should be practiced during all drills.

·  List of all special education students/special health need students.

·  Layout of inside of school showing current teachers classrooms-map.

·  Copy of the structural blue print of the school showing all entrances and exits

·  Red Cross Emergency Kit or Kits.

·  Communication devices that would allow for 2-way communication with law enforcement, fire department, paramedics, hospitals and Red Cross Emergency Response director.

·  Examples of parent, staff and media letters and announcement forms. The forms labeled CRP-12: Forms A, B, and C are examples of such letters and announcements.

·  A copy of the Debriefing and evaluation procedures and forms to assess the effectiveness of the response to the disaster or crisis. (CRP-13). It is recommended that System and School Level Crisis Teams receive training in Crisis/Traumatic Event Debriefing and evaluation.

·  * Schools may personalize their kits by adding anything they find helpful in any phase of the disaster response or crisis but cannot delete from the above list. It is recommended that a duplicate kit be kept at an off school site in case of severe damage or destruction of a school. Schools should practice evacuation with the kits during every fire drill.

CRP-6: School System and School Procedures to Follow in a Crisis

Once the School Level Crisis Team Leader and System Level Crisis Team leader have been notified of the crisis the School Level Crisis Team should meet as quickly as possible to assess the situation, the level of the crisis, who is affected, what additional information is needed, to assign roles, duties and responsibilities, to determine logistical and space needs and to determine the number of Recovery Responders and or other resources that will be needed by the school. This meeting should occur as soon as possible including after school hours or early in the morning before school. The team will also determine if the Family Reunification Plan and Procedures need to be activated..

A Family Reunification Plan and Procedures will be developed by each school and a staging area for parents to pick up students or to come for information will be established by each school. A procedure to handle traffic and security for the above will be developed by each school.

Crisis Teams should follow CRP-7 for necessary duties, CRP-10 for the first meeting checklist, and CRP-9 for first day procedures. CRP-11 is the checklist for the initial school staff meeting after a crisis event. CRP-14 is the form that should be completed for every person who receives counseling assistance at the school and given to the school crisis team chair. CRP-15 should be used by the School Crisis Team Chair for recording contacts/need for follow-up.

Special Events, Field Trips, and Overnight Trips: Schools should consider that crises can occur during events such as sporting events, field trips, and overnight trips. School personnel must have protocols for how to react and how to provide immediate response and recovery services if death or serious injury occur at the above events and trips. See CRP-16 for an example protocol.

Schools should include plans for the mobility of medications housed in the school building and students’ emergency care plans during a crisis that requires an evacuation from the building. Schools may want to consider practicing this during regularly scheduled fire drills.

The Principal will consult with the Public Information Officer and the System Level Crisis Team Leader before any information is given to the media. The media will not be allowed to interview staff, students or parents on school property during a crisis. See CRP-8 for further details regarding the media.

Students should be strongly encouraged not to use cell phones without express permission of the principal during a school crisis as over use could tie up cell frequencies especially the emergency frequencies. Each crisis may dictate different levels of enforcement.

Each school will develop procedures for communicating information to parents. Written notification to parents is best practice but Connect Ed automated phone calls to each home may also be used. The School Crisis Team may need to determine the most appropriate delivery of information to parents based on the individual crisis. Each school will develop procedures on the use of bilingual notifications and the use of interpreters during a crisis for communicating with non-English-speaking parents.

Law enforcement personnel will be responsible for any special security and for conducting any necessary searches of students, staff, or parents during a crisis. Campus security will remain a priority. Non-school employee personnel who have not been pre-approved for providing assistance in a crisis will not be allowed on school property during a crisis.

Each school will develop procedures for responding to requests and offers from local clergy and other outside volunteers who offer their support. Some schools may opt to share information with the student body about local church gatherings or community vigils in the evenings as opposed to housing these volunteers on campus.

In the event of a death on campus, each school will develop procedures for responding to a family’s request to visit the site of the accident/death. Schools should take care to be sensitive to the family but also avoid disruption to the student body. Schools may opt to offer the family a time to visit after school hours after students have been dismissed.

Each school will develop procedures on releasing students from class to go for support in designated areas. Best practice is to have staff escorts for all students. Other areas to consider:

·  Procedures for the how students will be released from class for support needs.

·  For older students a sign-in to the support area could be used.

·  For younger students each Recovery Responder could maintain a log of students seen.

·  Procedures for the return of students to class after receiving support.

·  The use of a special pass to release students to and from class could be utilized.

School administration will determine student dismissal procedures. Students will not be allowed to leave school during the day(s) surrounding a crisis without written consent from a parent/guardian requesting release from school (prior to the end of the regular school day).

·  If parent/guardian is not present, phone verification of written consent will be required.

·  Schools must keep accurate documentation of students signing out early.