Using Skype for Undergraduate Admissions 2017
/
What does this guide tell me? / Who is the guide aimed at?
The process for obtaining a generic Skype account for use during the 2017 Admissions round. / Any member of collegiate staff who will be conducting a Skype interview for Undergraduate Admissions in 2017, who does not already hold a Skype account.
Why is it necessary to contact the IT Helpdesk to create a new Skype account?
The University are in the process of implementing Nexus365, moving Nexus email and calendaring to the cloud-based Microsoft Office 365 service.Skype for Business will be made available during 2018, but will not be available for the Undergraduate Admissions (UG) interviews in 2017.
Due to licensing changes from Microsoft, Skype is no longer allowed to be set up against an Oxford email account (@xx.ox.ac.uk) although existing Skype accounts will still function.
Therefore as an interim measure for 2017, staff requiring a new Skype account for UG Admissions will be given a generic account by IT Services.
What is the process? High level view
Guidance on each step
  1. College raise Service Request to IT Service Desk for Skype account
Find the Service Request on
Complete Name, College, and Submit.
  1. Service Desk create email and Skype account
The IT Service Desk acknowledges receipt of your request, and sets up an outlook.com account activating the Skype feature. They will endeavour to respond to requests within 24 hours Mon-Fri.
  1. Service Desk provide College requestor with login details
The Service Desk emails the requestor with the login details and url, requesting them to ring the Service Desk to obtain the password. When the requestor rings in, they will be asked for their University Card number to verify their identity, and then provided with the password.
  1. Requestor changes password and tests account to ensure Skype works in local environment
The requestor clicks on the url in the email, logs in using the password they were given over the phone and selects the “changes the password” option. They load up Skype and do a test call to ensure the account works in the local setting.
What do I need to be aware of?
This service is an interim measure only, for the Undergraduate Admissions cycle 2017. The University will be rolling out Skype for Business as part of the Nexus 365 service during 2018.
Password resets – If you forget the password for your interim account, please go to and follow the standard Microsoft procedure for this.
Need help?

email:
To download Skype:
Skype help and guidance:
Undergraduate Admissions Office guidance for Skype interviews:

September 2017Using Skype for Undergraduate Admissions 2017Page 1 of 2