Healthwatch Stockton on Tees Board Meeting in Public
Tuesday 16th December 4-6pm
Baptist Tabernacle
Present: Chair Tony Beckwith (TB), James Hadman (JH), Paul Noddings (PN), Tracey Hamilton (TH), Oz Sadiq (OS), Linda Oliver (LO), Jonathan Erskine (JE)Carol Harrison (CH)
Healthwatch Staff in attendance:Joanne Shaw-Dunn (JSD), Natasha Judge (NJ) Salma Castle (SC)
ITEM / ActionWelcome and Introductions
Chair welcomed everyone to the meeting
Apologies
Linda Oliver
Minutes of meeting held
The minutes from the previous meeting held27th November 2014, were agreed as a true reflection.
ITEMS FOR DECISION
4. / Board Member Recruitment
TB informed that Abdul Khan has unfortunately resigned from the Board due to increased work commitments and subsequent lack of capacity.Many thanks to Abdul for his hard work and commitment to Healthwatch to this point. We will continue to work closely with Abdul and Beacon as HW members in the future.
There is to be a Board Member review conducted by the Chair and the HW Manager. The Chair will also have a review meeting with the Chief Executive.
Discussion about the possibility of recruiting new Board Members. This decision is being put on hold until after reviews have taken place.
JH asked when would the board membershipbe reviewed and term of office. JSD will check details. To discuss at next meeting. / TB/NJ
JSD
5. / Discharge from Hospital Report and response from Local Authority
20days were given to the Local Authority for comment.Response given from SBC received. Amendments accepted and will be inserted into the report as requested.
- To agree a definition of discharge.
- To wait for an Executive Summary
- To reword Perception and Experience paragraph
- No. 9 refer to Peter Smith
A meeting needs to be organised to discuss ambulance service and care packages which have been agreed as items on the future work programme. / JSD
JSD
TB/JSD
ITEMS FOR INFORMATION
6. / HW Staff Report including Activity Information
JSD updated the Board with this month’s activity.
Discussion also focussed around volunteers role and new names for volunteers. In future we will be calling the Information Volunteers Enhanced Members. This is to add emphasis to them collecting information to feed into HW. The current Information Volunteers will remain in their roles with no change.
7. / Work Programme Update:
JSD guided the Board through the Work Programme Update Report.
In addition to info specified in the report, JSD has been working closely with the Colleges. Staff have stated that access to primary mental health support through a GP is a big problem for young. This seems to be particularly apparent with self-harm. Issues have arisen when young people have felt that their own GP did not take them seriously and not addressed mental health difficulties.
TB suggested that need to be fed into the CCG.
As part of our work on Homecare with the Local Authority, SBC have sent out 380 letters to users of Homecare services offering the opportunity to participate in a telephone survey. Cut-off date for responses is 5th January 2015 and we plan to undertake this work by the end of January.
Update to be fed to the Board at next meeting.
Sexual Health Services - needStockton’s Experiences – Jane Smith from Public Health wants to do qualitative work with young people – also need to make contact with LGBT to seek evidence.
JH also highlighted a group that he is currently working with called Gay Advice Darlington, as a potential contact for sexual health intelligence, as they also do work in the Stockton on Tees area and they may be able to offer some additional information.
Letter gone out to GP practises investigating what protocols are followed when people want to register with a surgery. Current information has identified that GP practises do operate within boundaries and can only turn people away from registering with them if they are outside the identified boundary. Will investigate some practises after Christmas. / JSD
JSD
8 / Enter and View Update
JSD has had a meeting with the Enter and View volunteers about the approach to E&V. They have agreed to support with the homecare survey work.
- Meetings to be arranged to continue this work in the New
9 / Securing Quality in Health Services
HealthwatchChairs had a meeting with Rosemary Granger and Dr
This is a large piece of work being delivered throughout the Durham, Darlington and Tees Area. Quality Standards within healthcare have been reviewed. Local hospital Trusts and CCGs are working together to ensure that services meet these quality standards.
TB stated that this should be aligned with other strategic development projects such as Momentum, not working in isolation.
10 / Update from meetings Executive Board Members attend as Healthwatch representatives
Update about the Guest Lecture
TB attended Alzheimer’s open day, who have launched a new project.
NJ and TB are attending meeting with regarding sexual health and homecare and have been involved with developing the questionnaires that have been compiled for intelligence.
Healthwatch contract has been extended till 2016.
11 / Board Member hours and reviews
- Board members review to take place.
- A form will be given to each Board Member to log hours.
JSD
12 / Any other Business
Quality of Care issue – example given takes 3 months to get results??
Attitude of staff is an issue too with regards to Quality and Care.
Car parking is a huge issue regarding parking charges.
Note taker: Salma Castle Community Development Assistant, 01642 688312
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