Staff Development Skills Auditjune 2002

Staff Development Skills AuditJune 2002

Staff Management Skills

Appraisal Checklist

Staff Development Unit
GD 11 Technopark Ext. 6210

To be completed by appraisee and
used as the basis for discussion during appraisal

What the staff management skills checklist is for

This checklist is designed to be used to help identify an appraisee’s management skill areas and skill gap areas. These can then be focussed on in the appraisal process in order to plan staff development activities that may be appropriate.

This checklist is not intended to be a precise diagnostic tool, but rather a way in which the broad areas in which development might be required are identified.

The skill levels are banded. You will probably not fit exactly into these bands but should choose one that fits your own skill profile best.

Personal information

First Name

Surname

Date

How to complete the checklist

The checklist is divided into sections. In each section you have to choose the described level of skill that:

a) best matches your current level of skill
b) best describes the level of skill you think would be ideal for your particular job.

The skill levels are based on identified key skill levels and may not exactly match your own skill set. Please choose the two levels that are nearest to describing
(a) your current and (b) your ideal skill level.

Do not feel that you have to state that you have skills in all areas, as some may not be appropriate or necessary for your job. If a particular area is one that you know nothing about and you do not need to know anything about it in your job, please answer that you “do not have skills in that area” as both your skill level now and as your ideal skill level.

Please answer as accurately as possible.

Please answer all sections.

1. Communication Skills
Please select the option which best describes your skill level now and also the skill level that you would consider to be ideal in order to do your job most effectively.

The descriptions may not match your skills exactly, please choose the nearest.

Description of skill level

(choose the nearest) / Choose only one from each column

My skill level now

/

My ideal skill level

When taking part in meetings, I:
- Make clear and relevant contributions
/ 1 / 1
- Contribute in a way that suits the situation, using images when appropriate
/ 2 / 2
- Listen and respond appropriately to what others say
/ 3 / 3
- Take forward the discussion
/ 4 / 4
- Create opportunities for others to contribute
/ 5 / 5
- Make presentations and create papers for discussion / 6 / 6
I have communication skills higher than those described here / 7 / 7

2. Written Communication Skills
Please select the option which best describes your skill level now and also the skill level that you would consider to be ideal in order to do your job most effectively.

The descriptions may not match your skills exactly, please choose the nearest.

Description of skill level

(choose the nearest) / Choose only one from each column

My skill level now

/

My ideal skill level

When reading and responding, I:
- Select and read materials for a purpose / 1 / 1
- Obtain information from text and images / 2 / 2
- Extract information from text and images / 3 / 3
- Check that I have the information I need / 4 / 4
- Collate the necessary information from different sources / 5 / 5
- Summarise coherently the information obtained from different sources
/ 6 / 6
I have written communication skills higher than those described here / 7 / 7

3. Produce written material
Please select the option which best describes your skill level now and also the skill level that you would consider to be ideal in order to do your job most effectively.

The descriptions may not match your skills exactly, please choose the nearest.

Description of skill level

(choose the nearest) / Choose only one from each column

My skill level now

/

My ideal skill level

When producing written material, I:
- Presentclear and relevant information, using images where appropriate / 1 / 1
- Use a suitable format / 2 / 2
- Use an appropriate structure and style of writing / 3 / 3
- Organise material coherently
/ 4 / 4
I have skills in producing written material higher than those described here / 5 / 5

4. First Line Management Standards for Managing Operations
Please select the option which best describes your skill level now and also the skill level that you would consider to be ideal in order to do your job most effectively.

The descriptions may not match your skills exactly, please choose the nearest.

Description of skill level

(choose the nearest) / Choose only one from each column

My skill level now

/

My ideal skill level

I can do the following:
- Maintain operations to meet quality standards / 1 / 1
- Create and maintain the necessary conditions for productive work / 2 / 2
- Contribute to the evaluation of proposed changes to services, products and systems / 3 / 3
- Implement and evaluate changes to services, products and systems
/ 4 / 4
I have skills in managing operations higher than those described here / 5 / 5

5. First Line Management Standards for Managing Finance
Please select the option which best describes your skill level now and also the skill level that you would consider to be ideal in order to do your job most effectively.

The descriptions may not match your skills exactly, please choose the nearest.

Description of skill level

(choose the nearest) / Choose only one from each column

My skill level now

/

My ideal skill level

I can do the following:
- Make recommendations for expenditure / 1 / 1
- Monitor and control their use of resources / 2 / 2
I have skills in finance management higher than those described here / 5 / 5

6. First Line Management Standards for Managing People
Please select the option which best describes your skill level now and also the skill level that you would consider to be ideal in order to do your job most effectively.

The descriptions may not match your skills exactly, please choose the nearest.

Description of skill level

(choose the nearest) / Choose only one from each column

My skill level now

/

My ideal skill level

I can do the following:
- Define future personnel requirements / 1 / 1
- Contribute to the assessment and selection of candidates against team and organisational requirements / 2 / 2
- Develop and improve teams through planning and activities / 3 / 3
- Identify, review and improve development activities for individuals / 4 / 4
- Develop oneself with the job role / 5 / 5
- Set and update work objectives for team and individuals / 6 / 6
- Plan activities and determine work methods to achieve objectives
/ 7 / 7
- Allocate work and evaluate teams, individuals and self against objectives
/ 8 / 8
- Provide feedback to teams and individuals on their performance / 9 / 9
- Establish and maintain the trust and support of one’s subordinates / 10 / 10
- Establish and maintain the trust and support of one’s immediate manager / 11 / 11
- Establish and maintain relationships with colleagues / 12 / 12
- Identify and minimise interpersonal conflict / 13 / 13
- Implement disciplinary and grievance procedures / 14 / 14
- Counsel staff
/ 15 / 15
I have people management skills higher than those described here / 16 / 16

7. First Line Management Standards for Managing Information
Please select the option which best describes your skill level now and also the skill level that you would consider to be ideal in order to do your job most effectively.

The descriptions may not match your skills exactly, please choose the nearest.

Description of skill level

(choose the nearest) / Choose only one from each column

My skill level now

/

My ideal skill level

I can do the following:
- Obtain and evaluate information to aid decision making / 1 / 1
- Record and store information / 2 / 2
- Lead meetings and group discussions to solve problems and make decisions / 3 / 3
- Contribute to discussions to solve problems and make decisions
/ 4 / 4
- Advise and inform others
/ 5 / 5
I have skills in managing information higher than those described here / 6 / 6

8. Middle Management Standards for Managing Operations
Please select the option which best describes your skill level now and also the skill level that you would consider to be ideal in order to do your job most effectively.

The descriptions may not match your skills exactly, please choose the nearest.

Description of skill level

(choose the nearest) / Choose only one from each column

My skill level now

/

My ideal skill level

I can do the following:
- Identify opportunities for improvement in services, products and systems / 1 / 1
- Evaluate proposed changes for benefits and disadvantages / 2 / 2
- Negotiate and agree the introduction of change / 3 / 3
- Implement and evaluate changes to services, products and systems / 4 / 4
- Introduce, develop and evaluate quality assurance systems
/ 5 / 5
- Establish and agree customer requirements
/ 6 / 6
- Maintain and improve operations against quality and functional specifications
/ 7 / 7
- Create and maintain the necessary conditions for productive work
/ 8 / 8
I have skills in managing operations higher than those described here / 9 / 9

9. Middle Management Standards for Managing Finance
Please select the option which best describes your skill level now and also the skill level that you would consider to be ideal in order to do your job most effectively.

The descriptions may not match your skills exactly, please choose the nearest.

Description of skill level

(choose the nearest) / Choose only one from each column

My skill level now

/

My ideal skill level

I can do the following:
- Control costs and enhance value / 1 / 1
- Monitor costs and enhance value / 2 / 2
- Justify proposals for expenditure on projects / 3 / 3
- Negotiate and agree budgets / 4 / 4
I have skills in managing finance higher than those described here / 5 / 5

10. Middle Management Standards for Managing People
Please select the option which best describes your skill level now and also the skill level that you would consider to be ideal in order to do your job most effectively.

The descriptions may not match your skills exactly, please choose the nearest.

Description of skill level

(choose the nearest) / Choose only one from each column

My skill level now

/

My ideal skill level

I can do the following:
- Define future personnel requirements / 1 / 1
- Determine specifications to secure quality people / 2 / 2
- Assess and select candidates against team and organisational requirements / 3 / 3
- Develop and improve teams through planning and activities
/ 4 / 4
- Identify, review and improve teams through planning and activities / 5 / 5
- Develop oneself within the job role / 6 / 6
- Evaluate and improve the development processes used / 7 / 7
- Set and update work objectives for teams and individuals / 8 / 8
- Plan activities and determine work methods to achieve objectives / 9 / 9
- Allocate work and evaluate teams, individuals on their performances / 10 / 10
- Provide feedback to teams and individuals on their performance / 11 / 11
- Establish and maintain the trust and support of one’s subordinates / 12 / 12
- Establish and maintain the trust and support of one’s manager / 13 / 13
- Establish and maintain the trust and support of one’s colleagues / 14 / 14
- Identify and minimise interpersonal conflict / 15 / 15
- Implement disciplinary and grievance procedures / 16 / 16
- Counsel staff / 17 / 17
I have skills in managing people higher than those described here / 18 / 18

11. Middle Management Standards for Managing Information
Please select the option which best describes your skill level now and also the skill level that you would consider to be ideal in order to do your job most effectively.

The descriptions may not match your skills exactly, please choose the nearest.

Description of skill level

(choose the nearest) / Choose only one from each column

My skill level now

/

My ideal skill level

I can do the following:
- Obtain and evaluate information to aid decision making / 1 / 1
- Forecast trends and developments which affect objectives / 2 / 2
- Record and store information / 3 / 3
- Lead meetings and group discussions to solve problems and make decisions / 4 / 4
- Contribute to discussions to solve problems and make decisions / 5 / 5
- Advise and inform others / 6 / 6
I have skills in managing information higher than those described here / 7 / 7

1