RURAL TRANSIT PROGRAM
OPERATING DATA DEFINITIONS
FIXED ROUTE SERVICE
· Transit service operating on fixed routes and schedules, regardless of whether a passenger actively requests a vehicle.
DEVIATED ROUTE SERVICE
· Transit service operating on a scheduled route with stops, but which may deviate from the route to pick up or drop off passengers who have requested the deviation.
DEMAND RESPONSE SERVICE
· Shared use transit service operating in response to calls from passengers or their agents who schedule a vehicle to pick up the passengers to transport them to their destinations.
GENERAL SERVICE TRIPS
· Trips provided when a general public fare is collected. The fare may be paid with cash, a ticket, token, or pass by either the passenger or a third party. (NOTE: The revenue collected from tickets, tokens and passes sold in bulk, at the public fare price, is reported as farebox revenue NOT contract revenue.)
Ø ELDERLY/DISABLED TRIPS
- Elderly/Disabled trips are trips provided to individuals 65 years of age or older or individuals with a mental or physical impairment limiting one or more major life functions AND PAY A REDUCED FARE.
CONTRACT SERVICE TRIPS
· Trips provided to a group of people at the fully allocated cost paid by a third party.
Ø ELDERLY/DISABLED TRIPS
- Elderly/Disabled trips are trips provided to individuals 65 years of age or older or individuals with a mental or physical impairment limiting one or more major life functions and DO NOT PAY A REDUCED FARE. The passengers may pay the full general public fare independently or a third party may pay for the full cost of the trip through a service contract.
3/10/11
DEVIATED TRIPS PROVIDED
· Trips provided to individuals requesting a deviation from the scheduled route of a Deviated Route. Deviated trips are available to the general public and must provide equivalent service.
TRIP TURNDOWNS
· Trip requests that are refused by a passenger. For example, a passenger requests an 8:00 a.m. pick-up time and the system cannot provide it. However, the system is able to provide a later trip and offers an 8:30 a.m. pick-up time. If the passenger declines the 8:30 a.m. trip, the trip is documented as a turndown. This is a turndown because the system is able to provide the trip within the one hour window required by ADA.
TRIP REFUSALS
· Trip refusals are trips requested outside the systems service hours or service area and the transit system is unable to provide the service.
TRIP DENIALS
· Trip denials are trips that cannot be provided within the one hour window before or after the requested trip time. For example, a passenger requests an 8:00 a.m. pick-up time and the system cannot provide it. However, the system is able to provide a later trip and offers a 9:30 a.m. pick-up time. If the passenger accepts the 9:30 a.m. trip, the trip is documented as a trip denial. This is still a trip denial even though the system is able to provide the trip. A record of all trip denials MUST be maintained identifying the trips denied for ADA eligible passengers.
NOTE: Trips negotiated and provided outside the one hour window MUST be counted as a trip denial according to ADA requirements.
ADA ELIGIBLE
· Physical or mental impairment that substantially limits one or more major life activities, a record of such an impairment, or being regarded as having such an impairment.
FAREBOX REVENUE
· Revenue collected from passengers or third party agents at the advertised general public or elderly and disabled fares is reported as Farebox Revenue. Fares may be collected through bulk sale of tickets, tokens, passes, etc. or collected in cash at the time the passenger boards the vehicle.
CONTRACT REVENUE
· Contract Revenue is generated through a written contract to provide service for a third party at the fully allocated cost. Contract revenue may include administrative fees, capital replacement costs, and other costs included in the fully allocated cost.
3/10/11
$ One-way Passenger Trips - Not round trips. Each leg of a round trip is one passenger trip. If several passengers are picked up at the same location and dropped off at the same location, each person is counted as a one-way trip. If a passenger makes several stops during a trip, each boarding is counted as a one-way passenger trip.
$ Total Vehicle Miles - From the time the vehicle leaves the base until it returns to the base. All miles are included even if there are no passengers on board. Do not, however, count miles when vehicles are driven for maintenance.
$ Total Vehicle Hours - From the time the vehicle leaves the base@ until it returns to the base. All hours are included even if there are no passengers on board. Do not, however, count hours when vehicles are driven for maintenance.
$ Operating Expenses - All the funds needed to operate the coordinated service for the time period. Not the amount eligible for grant funds. This amount must match line 12 on your invoice.
$ Cost per Trip - Total operating expenses/one-way passenger trips. A reasonable range is $11.00 - $20.00.
$ Cost per Mile - Total operating expenses/total miles. A reasonable range is $1.00 - $2.25.
$ Cost per Hour - Total operating expenses/total hours. A reasonable range is $12.00 - $30.00.
$ Trips per Mile - One-way passenger trips/total miles. A reasonable range is .06 - .12.
$ Trips per Hour - One-way passenger trips/total hours. A reasonable range is 1.4 - 2.5.
$ Trip Denials - Number of one-way passenger trips which cannot be provided. Count each leg of a round trip as one trip denial. Trip denials can occur for a variety of reasons - lack of capacity, out of service area, beyond regular operating hours, no one can pay for the trip, etc. You can track the reasons for trip denials to persuade local officials, funding sources, etc., but ODOT does not require this.