Salma Laafat

UAE Experienced Sales and AdminExecutive(3+ years)

Address:Abu Dhabi, United Arab Emirates

Contact No: +971508222310

Email:

Languages:English, Arabic and French

Nationality:Moroccan

Availability:Immediate

Objective

Seeking challenging and rewarding position in sales,administration, business development and related functions across multinational or local organizations, demanding high standards of quality and precision and providing opportunities to amalgamate my personal enrichment with professional goals.

ProfileSummary

A smart working, reliable and enthusiastic professional from Ferrari (Al Tayer Motors) with more thanthree (3+) years working experience in the fields of Sales, Marketing, Customer Relations, Administration and Business Development.I hold Diploma in Business Administration (Marketing and Sales) and Certificate of Flight Attendant (CFPNC). I am well versed in using Microsoft Office Tools and other software applications.

Key Competencies andSkills

  • Business Development
  • Sales and Marketing
  • Report Analysis
  • Target Driver
  • Administration
  • Document Controller
  • Marketing Campaigns
  • Customer Service Skills
  • Negotiation Skills
  • Team Management
  • Managing Operations
  • Office Management
  • Documentation
  • Staff Motivation
  • Cold Calling

Professional Experience

Ferrari (Al Tayer Motors) – UAESep 2013 to Date

Sales Executive cum Administrator

Responsibilities:

  • In charge of sales and marketing carrying out sales activities with the highest degree of customer service and satisfaction in accordance to Company's sales policy and procedures.
  • Responsible for prospecting new business leads and to achieve monthly sales targets.
  • Handling strategies, branding, awareness, implementing the visions required from the clients.
  • Performing supporting role in conducting market campaigns.
  • Creating new professional relations for business development.
  • Producing and analyzing sales figures, hence reporting them to marketing managers.
  • Performing day to day administrative tasks and managing reports filing system.
  • Managing and maintaining product and data information within company systems and ensuring its security.
  • Involved in organizing planning and organized and scheduled meetings.
  • Providing a high quality secretarial and administrative support.
  • Keeping an updated library database of clients’ information.
  • Dealing with customer queries and complaints in a professional manner.

Salvatore Ferragamo – UAEJan2012 to Jul 2013

Assistant Manager - Store

Responsibilities:

  • Assisted store manager in the smooth and profitable operation of the business.
  • Managed inventory by checking merchandise to determine inventory levels; anticipating customer demand.
  • Raised the store's profits by attracting more shoppers.
  • Provided better customer service and increasing sales.
  • Prepared reports by collecting, analyzing, and summarizing information.
  • Maintained an updated record of reports on daily basis.
  • Performed administrative tasks in efficient and effective way.
  • Ensured smooth and quality processing of all business activities.
  • Maintained quality service by establishing and enforcing organization standards.

Academic and Professional Qualifications

Diploma of Business Administration2012Mohamed the Fifth University, Rabat

High School (Experimental Sciences)2009Ibn Sina, Rabat

Certificate:

Certificate of Flight Attendant (CFPNC)2011

Reference

May be furnished on demand.