Save The Children
International Programs
ROLE PROFILE
TITLE: Senior Regional Human Resources ManagerTEAM/PROGRAMME: Regional Human Resources Director / LOCATION: Nairobi Kenya with travel to ESA Region.
GRADE: Grade 1 / CONTRACT LENGTH: 2 years Fixed term
CHILD SAFEGUARDING:
Level 3 - the role holder will have contact with children and/or young people either frequently (e.g. once a week or more) or intensively (e.g. four days in one month or more or overnight) because they work in country programs; or are visiting country programs; or because they are responsible for implementing the police checking/vetting process staff.
ROLE PURPOSE:
As a key member of the Regional Human Resources team and in close collaboration with the Regional HR Director, you will be responsible for supporting and advising the country programmes on the various HR processes and systems Specifically in Reward/ Compensation and benefits.
SCOPE OF ROLE:
Reports to: Regional Director of HR.
Staff directly reporting to this post: 2 staff i.e. HRIS Officer, HR Officer
KEY AREAS OF ACCOUNTABILITY:
HR Manager Areas of Accountability in East and Southern African Region
· Coordinate Regional and Country Office HR Quality assurance and reporting, ensuring the Save the Children Management Standards is in place and implemented across the Country Office.
· Ensure HR policy and procedure are in place and implemented by the Country Offices
· Ensure the right systems and processes are in place for recruitment, orientation and induction, compensation and benefit management, performance management and staff development.
· Ensure compliance of Country Programmes to the Save the Children Quality standards and building country programme’s capacity to adhere to the standards. Quality assurance and compliance across Country Offices.
· In coordination with the Operations Department acting as a conduit between the Country Offices and Regional Office regarding improving systems and process in HR management adding value to the transaction in both directions
Reward
Support the Regional HRD and collaborate with country offices on reward matter
· Support and advice country HR in implementing the agreed reward principles.
· Work with Recruitment Specialist to ensure alignment in regards to Reward.
· Develop relationships within the INGO Reward community across the region in order to promote and facilitate the sharing of ideas and best practice, ensuring that our practices are competitive.
· Maintain regular contact with salary and benefits survey providers, monitoring their performance /delivery and contributing to improving standards when appropriate
· Providing advice on Compensation, Benefits and Regional HR Policy.
· Work closely with the centre Compensation and benefit unit to prepare offer for international contract
· In coordination with the center HR issue International staff contracts and set up personal files for each employee.
· Assist with pre-employment medical screening administration for International employees.
· Coordinate with the center HR the submission of applications for Cigna membership, Life Insurance, and Long Term Savings plan enrolment for International employees, ensuring this is set up in advance of their start date; and notify new employees accordingly.
· Respond to administration related queries on Insurance enrolment for International employees.
· Ensure successful completion of HR payroll information for International staff with all documentation submitted accurately and in line with payroll deadlines on a monthly basis.
· Enrol international staff into the Medical Health System currently Cigna
Manage annual and other regular reward processes:
· Participate in the annual salary surveys (Birches Global and other active providers in the region)
· Coordinate the annual salary review process for international.
· Maintain and review international and humanitarian benefits and allowances (e.g. EPA review, hardship and complexity)
· Support Country offices with national salary structure and benefits package reviews, based on the standard framework. Assist the Country offices with any market data requirements
Human Resources Information System
· Update the HR information system (HRIS) in a timely and accurate manner. This includes setting up new starters, leavers, amending personal details, updating contract information, inputting performance ratings, training information and running of reports on a monthly basis.
· Maintain accuracy and integrity of data through timely input to electronic and hard copy l personal files.
· Maintain confidentiality in respect of all candidates’ and employees’ records whether manual or computer maintained and ensure that all records are held securely.
· Ensure HR Systems and processes are in place for Humanitarian Responses in the region
· In collaboration with the Humanitarian Response Team, Regional HR Director, HR counterparts in country offices throughout the region and the Country Directors, plan, coordinate and implement HR policies and procedures for emergency programs
· Coordinate with the country office and establish orientation/induction and exit briefings for humanitarian deployments.
· Coordinate and give advice on the national staff benefit for emergency responses
· Coordinating potential areas for job swapping, temporary assignments and other recruitment opportunities to enhance Country Offices capacity in both development and emergency programs
· Ensure the establishment of a complete data base system across the country offices using HRIS to effectively manage the staffing updates to be used by the Regional Office and country offices for all occasions and especially for emergency scenarios.
· Acting as back-up for Country Office HR Directors
In collaboration with the Regional HR Director, providing back-up as required for HR managers in low complexity country offices. This may require occasional on-site support, but will primarily be provided virtually. This may be shared with other members of the regional HR team.
SKILLS AND BEHAVIOURS (our Values in Practice)
Accountability:
· Takes responsibility for decision-making and efficient resource management, and holds team and partners accountable for delivery of their responsibilities by delegating effectively, affording staff professional autonomy, providing the necessary development to improve performance, and applying appropriate consequences when results are not achieved;
· Creates a managerial environmentacross the Country Programme to lead, enable and maintain our culture of child safeguarding, achieving results together with children and role modelling Save the Children values.
Ambition:
· Sets ambitious and challenging goals for self and team, takes responsibility for own personal development, and encourages team to do the same;
· Engages and motivates others by widely sharing their personal vision for Save the Children;
· Future orientated, strategic and global thinker.
Collaboration:
· Builds and maintains effective relationships with team, colleagues, members, donors and partners;
· Values diversity as a source of competitive strength;
· Approachable, diplomatic, and supportive, with well-developed listening skills.
Creativity:
· Develops and encourages new and innovative solutions both on a personal level and by building and leading teams willing to take disciplined risks.
Integrity:
· Honesty, openness, and transparency;
· A strong commitment to Save the Children’s vision of a world in which every child attains the right to survival, protection, development, and participation.
QUALIFICATIONS AND EXPERIENCE
· Masters and/or postgraduate specialisation in Human Resources or Business Administration (MBA) with specialisation in Human Resources
· Recommended a minimum of 10 years of management experience in a corporate or an NGO environment, including experience in the development of strategic and operational support services plans and their implementation in a professional work environment over a sustained period of time
· Ability to plan and organise a substantial workload that includes complex, diverse tasks and responsibilities in both development and emergency contexts
· Resourcefulness and creativity in developing the role of HR within the programme and ensuring the most effective support to line management
· Willingness and ability to dramatically change work practices and hours, and work with incoming surge teams, in the event of emergencies
· Experience in capacity building and setting frameworks for staff development;
· Excellent oral and written communication skills in English
· Strong interpersonal skills with the ability to demonstrate skills in leading a multi- disciplined team through a period of change
· Analytical, decision making and strategic planning skills and the ability to handle multiple priorities
· Ability to coach, mentor, delegate appropriately and provide developmental guidance to supervised staff
· Competent level skills in HRIS, IT applications, particularly MS Office
· A commitment to the values and principles of Save the Children
· Experience of exposure to developing countries and in Rwanda will be an asset
Date of issue:
Updated March 2016 Author :