Why you’ll be so important to Catalyst. You will:
Working closely with the other members of the Finance Income Team and reporting to the Finance Income Manager, you will use your finance accounting skills and experience to help deliver the highest standard of financial and operational income reporting whilst providing a top-notch income service to internal and external customers.
In particular:
  • Master data maintenance for tenant accounts, including set-up, termination and amendments.
  • Weekly refund and write-off processing.
  • Investigating and resolving internal and external rent queries.
  • Processing and application of Housing Benefit and Universal Credit receipts.
  • Updating and posting Cash Book entries.
  • Monitoring and maintaining Direct Debits on tenant accounts.
  • Investigating and resolving suspense account transactions.
  • Monthly main rent account reconciliation assistance.
  • Month end reporting and journal submission.
  • Sales ledger credit control, master data maintenance and reporting.
  • Sun & Orchard variance investigation assistance for weekly & monthly interfaces and ad-hoc reconciliations.
  • Understand existing process and procedures and suggest ways to improve.
  • Because you are committed to our social values and 'Making it Easy' ethos, you will live and breathe our culture, service style and behaviours.
About you:
You will be a confident, fast learner able to hit the ground running. Your fit for this role will be obvious from your income accounting experience and qualifications.
Our ‘must haves’ are:
  • Comfortable working with large volumes of data and maintaining strong attention to detail.
  • Adept at building rapport with internal customers whilst maintaining existing working relationships.
  • Genuine interest and aptitude for systems.
  • Be a team player comfortable working with colleagues from all departments.
  • Well developed information gathering skills.
  • Be able to communicate effectively and efficiently at all levels with both internal and external stakeholders, maintaining the highest levels of customer service.
  • Demonstrate an intermediate to advanced level knowledge of Excel.
  • “Can do” attitude and enthusiastic personality, finding ways to “work smarter, not harder” and demonstrate ways of thinking outside the box with fresh set of eyes to challenge existing methodologies and processes.
Our ‘preferables’ are:
  • Can demonstrate an aptitude of utilising systems to improve processes and achieve efficiencies.
  • Previous experience in the Housing Sector and/or Income Accounting.
This role is subject to a basic DBS check.

Classification: Confidential