Team Member Welcome Letter
Welcome to PeopleMatter SCHEDULE™! Whether you’re at work or on the go, you now have a suite of real-time, mobile tools to view your schedule, offer up shifts and request time off.With 24/7 access to schedules, you no longer have to worry about calling or coming in on your day off to get shift information.
What Do I Do Next?
KEEP AN EYE OUT FOR AN EMAIL FROM:
- You will receive an email with a link to create your password
 - Tip: your email is your username
 
Log into PeopleMatter.com
- Use the forgot your password link if you can’t sign in
 - Setup your Personal Info phone numbers (for “D”) and for SMS text messages in your PeopleMatterWorkFile
 
From your WorkFile:
Download the PeopleMatter App on your smartphone
- Use your email for your user name and your password
 - If you don’t have a smartphone, you can access your schedule:
 - Through email notifications or printed schedules
 - Through SMS text messages
 - From the web at peoplematter.com
 - Through a voice activated scheduling assistant, “D”
(1.855.SPEAK.2.D or 1.855.773.2523) 
Need help?
- Ask your manager
 - Call PeopleMatter at 877.354.2266 (8:30am-11:30pm EST, Monday - Friday)
 - Email PeopleMatter at
 
PeopleMatter App / Email, SMS, Print / 1.855.Speak.2.D / Web Access
With the app, youcandothingslike:
•Viewschedule by dayor week
•Accessshiftdetails
•View your location’s entire schedule
•Sendshiftchangerequests*
•Offershiftstoco-workers*
•Acceptshiftoffersfromco-workers*
•Request time off* / You’ll get a schedule:
- When a schedule is published or changed, you’ll receive an email or SMS text with your schedule
 - Your manager may print and post the schedule
 - For SMS, you must add your cell phone number and sign up to receive texts in Communication Preferences
 
•Do I work today?
•When do I work next?
•What hours do I work this week?
•What days do I work next week?
•Can I pick up a shift?
•I would like to be off next Friday.
•Help
Use the Menu anytime during the call to get your schedule info. / On the web, you can do things like:
- View and manage your schedule
 - Access shift details
 - Send shift change requests*
 - Offer shifts to co-workers*
 - Accept shift offers from co-workers
 - Request time-off*
 
* Shift changes and time off requests must be approved by manager
