POLICE DEPARTMENT
EXAMINATION ANNOUNCEMENT
POSITION:POLICE COMMUNICATIONS SUPERVISOR
DATE OPEN:Monday, January 1, 2018
DATE CLOSED:Open until filled. First application review January 22, 2018
SALARY:$5,634 - $7,186 per month
ASSESSMENT CENTER:An assessment center is tentatively scheduled for top applicants February 15, 2018.
SCHEDULE:Shift hours TBD with potential for swing shift and weekend hours on occasional rotation
SUMMARY:As one of two Communications Supervisors in the Department, supervises, schedules,
coordinates and oversees the daily operation of the Police Communications Center;
directs dispatching of police personnel and equipment; performs administrative and technical duties; and provides technical support to division administrative staff. Makes recommendation on the hiring, retention, pay and training of employees assigned to the Communication Center.
In addition to supervisory responsibilities, additional duties include: answering
operations and procedural questions; logging equipment malfunctions; handling complaints from citizens or patrol; compiling statistics; and conducting reviews on various issues or items related the performance or operations of the Communication Center as well as performance evaluations of dispatch staff. May serve as a liaison with other cities and agencies providing dispatch services in the region. May also be required to perform dispatching duties due to emergencies or staffing shortages.
QUALIFICATIONS:High School diploma, or G.E.D. and four years of full-time experience as a Public
Safety Dispatcher, including at least one year as a lead or supervisor. Preference will
be given to those applicants with a proven supervisory or leadership and management
background. A combination of experience and education which provides the
application with the desired knowledge, skills and abilities to perform the job will be considered.
LICENSES &
CERTIFICATIONS:Valid WA State Driver’s license required at time of hire.
ACCESS Level II Certification required within six months of hire or as determined by
the department.
Completion of WSCJTC Telecommunicator certification I and II.
Communications Field Training certification or ability to obtain within one year.
SPECIAL
REQUIREMENTS:Due to the confidential and sensitive nature of information handled, successful
completion of a background investigation, psychological evaluation and polygraph is
required.
HOW TO APPLY:Applicants interested in applying must submit a current resume & cover letter
addressing their qualifications for the position along with a City application at
Our mission at the Issaquah Police Department is to uphold public trust by working with all citizens to protect lives and property, while sustaining a high quality of life and encouraging individual responsibility.
Our vision is to be a recognized leader in local law enforcement services through professionalism, dedication, innovative solutions and positive changes.