Best Practices Program

GAS UTILITY OPERATIONS

BEST PRACTICES PROGRAM

PUBLIC AWARENESS

2013 Data Packet

Deadline for data submittal in BESS: March 27, 2013

American Gas Association February 2013

2013 GAS UTILITY OPERATIONS BEST PRACTICES

Public Awareness Data Packet

General Definition:

Activities associated with the compliance with 192.616 and meeting API’s RP 1162 standard. Performance is based upon results in educating four primary stakeholder groups:

1) Affected public – residents, and places of congregation (businesses, schools, etc.) along the pipeline and the associated right-of-way (ROW).

2) Emergency officials – local, state and regional officials with emergency response and public safety jurisdiction along the pipeline route.

3) Public officials – local, city and state officials and their staff having jurisdiction along the pipeline route.

4) Excavators – companies, as well as local and state government agencies who are involved in any form of excavation activities.

Performance Metrics

1. Percent of each stakeholder audience that read and understood the delivered messages

2. Percent of those that responded appropriately with the information provided

3. Total Average Cost of Public Awareness Program

4. Percentage Change in Number of Excavation Damages between:

2011 – 2012

2010 – 2011

2009 – 2010

2008 – 2009

2013 GAS UTILITY OPERATIONS BEST PRACTICES

Public Awareness Data Packet

Definitions

Stakeholder Audiences
Messages / Refer to Section 3, “Stakeholder Audiences” of the API RP 1162 document.
Refer to Table 2-2—Summary Public Awareness Communications for Local Natural Gas Distribution Companies

Company Name: ______

Person Completing Form: ______

Phone Number: ______

E-Mail: ______

Data Collection

USE DATA FOR CALENDAR YEAR 2012

Estimated (X)

1. Percent of each stakeholder audience that read and understood

the delivered messages:

a. Affected public ______

b. Emergency officials ______

c. Public officials ______

d. Excavators ______

2. Percent of those that responded appropriately with the information provided:

a. Affected public ______

b. Emergency officials ______

c. Public officials ______

d. Excavators ______

Estimated (X)

3. Total Average Cost of Public Awareness Program by audience:

(The total average cost is based on the last four years of data to account for periodic assessments that occur only every four years.)

a. Affected public ______

b. Emergency officials ______

c. Local public officials ______

d. Excavators ______

4. Number of excavation damages: ______

2012 ______

(Excavation damages for 2012 will be imported from the System Reliability Report)

2011 ______

2010 ______

2009 ______

2008 ______

(The percentage change will be calculated in BESS)

Percentage change 2011-2012 ______

Percentage change 2010-2011 ______

Percentage change 2009-2010 ______

Percentage change 2008-2009 ______