FINTnews No. 24, July 2010
The Electronic Newsletter of the First International Network on Trust
Table of Contents:
1. ABOUT FINT 1
2. New Logo! 2
3. New FINTWebsite! 2
4. Trust Research: Call for respondents 2
5. New PhD! Dr. Bart de Jong 2
6. New PhD! Dr. Rachel Y. Talton 3
7. FREE ACCESS to Special Issue on Trust in IJEI 3
8. 5th EIASM Workshop on Trust within and betweenorganizations 5
9. New Book! Trust and Culture 5
10. EGOS Standing Working Group on Organizational Trust 6
11. EGOS Sub-theme 1 - Organisational Trust: Challenges and Dilemmas 8
12. AWARDS 9
13. PEOPLE ON THE MOVE 9
14. NEW BOOK: Organizational Trust: A Cultural Perspective 9
15. NEW BOOK: Trust and Technology in a Ubiquitous Modern Environment 11
16. MEMBERS’ ARTICLES AND CHAPTERS 11
17. ARTICLES 12
18. ACADEMY OF MANAGEMENT CONFERENCE, Montreal, 6-10 August 14
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1. ABOUT FINT
FINT (First International Network on Trust ) is an international group of academics and practitioners, who are interested in the study of trust. Besides FINTnews, the FINT newsletter, and the FINTwebsite (currently out of commission), we also have a biannual EIASM Workshop on Trust in Amsterdam (next workshop in January, 2010).
Please send your items for the next Edition to the Editor () anytime. Please feel encouraged to forward this newsletter and to pass additional email addresses for the mailing list on to the Editor. Your news not included here? Tell the Editor about it!
FINT Membership: If you have an interest in trust research, you are invited to join FINT and get free access to our resources website. To join please send an email to Roxanne Zolin at . We'll send you a short questionnaire and instructions to access the website.
Roxanne Zolin
Editor FINTnews
2. New Logo!
Thanks to members who sent in ideas for a FINT logo!
Our winning logo was designed by Jason Hendry, our new volunteer WebMaster!
The chosen logo represents the outward circles of influence of the FINT network, spreading out and creating impact in the world! The colour red was chosen because that is the colour most members associated with FINT in the past, and it presents FINT as a warm and active network.
3. New FINTWebsite!
A sub-committee of Don Ferrin, Antoinette Wiebel and Roxanne Zolin are working with volunteer, Jason Hendry to develop the new FINTWebsite!
The new site will be ready for the next issue of FINTnews!
4. Trust Research: Call for respondents
Dear Colleagues,
We are conducting a meta-analysis on trust and relationship duration, on both the inter-personal and inter-organizational level. If you have a study, in press, in manuscript form, in progress, or in some form in which correlations among trust and length of the relationship are available, we would be very grateful to hear about it. Of course, your work would also be cited in our paper.
Thanks in advance for letting us know.
Best regards,
Bart Vanneste ()
Phanish Puranam
Toby Kretschmer
5. New PhD! Dr. Bart de Jong
De Jong, B. A. (2010). Trust and Control in Teams. Doctoral dissertation, Ridderkerk: Ridderprint.
Perhaps my recent PhD thesis "Trust and Control in Teams" is of interest to FINT members. It was completed at the VU University Amsterdam, Dept. of organization Science and supervised by Katinka Bijlsma-Frankema, Tom Elfring and Gerhard van de Bunt.
A brief outline of the dissertation can be found here: http://staff.feweb.vu.nl/bajong/OutlineDissBartdeJong.pdf. If you would like to know more about the thesis, please feel free to contact me:
Bart de Jong
VU University Amsterdam
Faculty of Business Administration and Economics
Dept. of Management & Organization
E
T +31 20 598 61 23
6. New PhD! Dr. Rachel Y. Talton
I recently received my Doctorate in Management from Case Western Reserve University’s Weatherhead School of Management. My dissertation is titled “Dare To Restore Trust and Drive Loyalty in Distrust-Dominated Environments: A Stakeholder Perspective.” As you know, I will present two papers at AOM.
Rachel
Dr. Rachel Y. Talton
7. FREE ACCESS to Special Issue on Trust in IJEI
Introduction: a strategy for overcoming the definitional struggle
pp. 101-105(5)
Authors: Fink, Matthias; Harms, Rainer; Möllering, Guido
High-risk and low-risk cooperative exchanges and perceived benefits in formal business networks
pp. 107-118(12)
Authors: Besser, Terry L.; Miller, Nancy J.
Does size matter? Balancing power in dyadic cooperation relationships
pp. 119-127(9)
Authors: Roessl, Dietmar; Fink, Matthias; Kraus, Sascha
The role of trust in new SME creation: Differences in motivations and opportunities
pp. 129-139(11)
Author: Troilo, Michael
Cooperative micro-firm strategies: Leveraging resources through learning networks
pp. 141-150(10)
Authors: Reinl, Leana; Kelliher, Felicity
The multidimensional form and role of trust in the small capitalization debt finance market
pp. 151-160(10)
Authors: Saparito, Patrick; Colwell, Kenneth
Case Study
BrewDog: business growth for Punks!
pp. 161-168(8)
Authors: Smith, Robert; Moult, Susan; Burge, Phil; Turnbull, Andrew
Cooperation and trust from SME networking
pp. 169-169(1)
Author: Conway, Clifford
Dear Roxanne
Thank you for your positive response. Access for FINT members has now been set up, so you can announce it whenever you choose. You might wish to include the following information in your announcement:
1. Free access is enabled for theMay 2010 issue only.
2. It is available from now until 31 August, when the access will be disabled.
3. All your members need to do to access the full text of the issueis to sign in on the Ingenta page for IJEI (http://www.ingentaconnect.com/content/ip/ije), using the following user name and password (you can test it now yourself to see how it works):
Username: fintnet
Password: 5trust6
Finally, I would very much appreciate it if you would also include in your announcement a reference to the journal page on our Website (http://www.ippublishing.com/ei.htm), where they can find further information about the journal. There is a link to this page from the Ingenta site, but it would be better to have it mentioned in your announcement also.
I hope all this is clear and OK. If you need anything else, please just let me know. I'm glad we are able to cooperate in this way.
With best regards,
John
John Edmondson
IP Publishing Ltd
E-mail:
Website: www.ippublishing.com
8. 5th EIASM Workshop on Trust within and betweenorganizations
Check out Tina Guenther’s blog with photos!
http://sozlog.wordpress.com/2010/05/22/5-th-eiasm-workshop-on-trust-within-and-between-organizations/
Thanks Tina!
9. New Book! Trust and Culture
Jammal, E., Leistikow, M., Kilian-Yasin, K. (2010): Trust and Culture. Conceptualization and Intercultural Training Implications in German-Arab Business Relationships. Shaker: Aachen.
Abstract
Mutual trust forms the basis of private and business relationships: However it needs to be established and maintained in the first place. The ability to build up and maintain trust in interpersonal relationships is widely considered to be giving a crucial competitive edge to those working in an international business environment. Yet, we do know comparatively little about the actual trust-building and trust-maintaining processes in intercultural encounters – particularly with respect to the Arab world.
The findings on trust-building in German-Arab business relationships presented in this volume are based on qualitative research interviews funded by the “Landesstiftung Baden-Württemberg” and conducted by the Orient Institute of Intercultural Studies (OIS) at Heilbronn University. The study investigated potential differences with respect to the semantics of trust and the process of trust-building
a) between German expatriates and Arab executives, and
b) among Arab executives from different countries themselves (Egypt, Quatar, Libya and the UAE).
The volume at hand discusses factors that may affect trust-development in German-Arab business relationships on the micro, meso and macro level. Based on the interview partners´ statements it describes how trust in German-Arab business relationships is actually being built. Beyond that, a typology of trust prototypes and the cultural impact on trust-building are also being discussed. Moreover this volume all details of an intercultural trust building training with numerous practical guidelines and role plays for trainers to use in intercultural trainings on trust.
By integrating theory with practice the volume provides valuable insights and practical recommendations for intercultural trainers, researchers on trust, and students of the field alike.
Keyword: Trust, Prototypes, Culture, Middle East, Intercultural Trust Training
To claim the 20% Discount please email Prof. Dr. Elias Jammal10. EGOS Standing Working Group on Organizational Trust
Rosalind Searle, Antoinette Weibel, Reinhard Bachmann and Nicole Gillespie are delighted to inform you that our proposal to convene an EGOS (European Group of Organization Studies) Standing Working Group on ‘Organizational Trust’ has been accepted! Thank you to everyone who supported our application.
Please find below the proposed line-up of sub-themes for the next four years, as well as an overview of the SWG. In due course, we will advertise calls for papers for these sub-themes through the FINT newsletter, as well as the EGOS website and AOM listservs. We look forward to your active involvement and receiving your submissions in due course.
Convenors
Prof. Reinhard Bachmann, University of Surrey, UK
Dr. Nicole Gillespie, University of Queensland, Australia
Dr. Rosalind Searle, Open University, UK
Prof. Antoinette Weibel, University of Liechtenstein, Liechtenstein
Overview of proposed EGOS sub-themes
Sub-theme 1. Organizational Trust: Outcomes and Dilemmas.
27th EGOS Colloquium, Gothenburg, Sweden, July 7–9, 2011
Sub-theme 2: Trust in Crisis: Diagnoses and Remedies.
28th EGOS Colloquium, Helsinki, Finland, July 5-7, 2012
Sub-theme 3: Authority, Prices and Trust: The Coordination of Relationships Within and Across Organizational Boundaries.
29th EGOS Colloquium, Montreal, Canada, July 3-5, 2013.
Sub-theme 4: Trust Across Contexts: Towards a More Context-sensitive Research Approach.
30th EGOS Colloquium, dates and place TBC.
Overview of Standing Working Group on Organizational Trust
At present, there is no clear consensus on the concept of trust or trustworthiness at the organizational level, nor is there coherent theory, an agreed model or sufficient empirical research to guide a comprehensive understanding of organizational trust and how the latter might be linked to trust at more macro and micro levels. Importantly, some research suggests that interorganizational trust and public trust in organizations and institutions may have different dimensions than interpersonal trust (e.g., Zaheer, McEvily, and Perrone, 1998). Recent and emerging work has started to unpack the concept of organizational trust and identify its determinants. For example, Gillespie and Dietz (AMR, 2009) propose that employees’ perceptions of organizational trustworthiness are influenced by cues sent by six key system components, including organizational leadership, culture, strategy, structures and policies, external governance, and public reputation. Empirical studies on trust in organizations indicate that, although related to interpersonal trust, organizational trust is a distinct construct with unique antecedents, such as perceived organizational support (Tan and Tan, 2000), distributive and procedural justice (Cohen-Charash and Spector, 2001; Colquitt, Conlon, Wesson, Porter, and Ng, 2001), high involvement HR practices (Searle et al., forthcoming) and organizational control systems (Weibel et al. 2009).
Beyond unravelling the concept, drivers and consequences of trust at the organizational level, we plan to address a number of programmatic gaps at various levels. First, we wish to stimulate research on topics which have been ignored by much of the mainstream literature. For example, the interrelationship of basic intra- and inter-organizational coordination mechanisms, such as trust, authority and prices, have yet to be researched sufficiently. Second, we seek to inspire a transdisciplinary discourse that aims to complement and contrast more micro-oriented approaches, such as those originating in psychology or behavioural economics, with insights from sociology, management studies, political science and cultural anthropology. In this respect EGOS is a unique platform for fostering learning through this kind of encounter. Third, we believe that the methods currently dominating trust research (i.e. survey studies and experiments) should be complemented by mixed, grounded and critical approaches, including ethnographic and other qualitative methods, as well as novel research designs commonly used in more macro-oriented fields (e.g. con-joint analysis, vignettes etc). In sum, we seek to offer a critical space in which to systematically and conceptually unpack the notion of organization-level trust as distinct from interpersonal trust, focusing on trust within and between organizations. Given the current crisis of trust in organizations, this is a timely proposal that aims to galvanise and support work to fill the current void.
The aims of this research agenda include the following activities:
· Stimulation of critical debate and discussion about organizational trust
· Promotion of novel methodologies that are specific to, and more appropriate for this topic
· Support for research projects in the field of organizational trust, particularly amongst early career scholars and PhD students
· Proactive encouragement of high quality organizational trust papers for publication in key journals and edited collections
· Development of new approaches to teaching the key issues of organizational trust
11. EGOS Sub-theme 1 - Organisational Trust: Challenges and Dilemmas
27th EGOS Colloquium, 7–9 July 2011, Gothenburg (Sweden
Trust in organizations is necessary for their long term survival and is a key source of competitive advantage (Barney and Hansen 1994). A number of studies have shown employee trust to be a critical variable affecting the effectiveness and efficiency of organizations (Whitney 1994, Kramer and Tyler 1996, Mayer and Davis 1999; Searle et al 2009). In the context of inter-organizational relationships, trust has been identified as essential to save costs and foster innovation (Bachmann 2001). Blau (1964) suggests that trust is central to social exchange processes and empirical work has confirmed that trust fosters desirable work-related behaviours, commitment, discretionary effort and increased cooperation (Zand 1972, Konovsky and Pugh 1994, Kramer 1999). In contrast, those who do not trust their organization often reduce effort (Dirks and Ferrin 2001), engage in counterproductive behaviour, such as obstruction or seeking revenge (Bies and Tripp 1996) or decide to leave the organization after a short period of employment (Robinson 1996). If trust is missing in inter-organizational relationships, this can seriously jeopardise firms' performance and innovativeness.
The current global crisis has made even more salient the issue of trust in and between organizations, crystallizing it within a wide ranging context and a broad number of stakeholder groups. For example, customers and shareholders lost trust in once pivotal organizations such as banks and, more broadly, the public lost trust with the current economic system, and it is highly questionable whether we can tackle this problem by merely translating our relatively well developed knowledge of the dynamics of trust relationships at the individual level to organizational and societal trust.