Enduserlicenseagreementv1.8

THISAGREEMENTismadeon1stNovember2016(the'CommencementDate')betweenthefollowingparties(eacha‘party’andtogetherthe‘parties’):

PARTIES

(1)WaerSystemsLimitedacompanyincorporatedinEnglandandWaleswhoseregisterednumberis03723453andwhoseregisteredofficeisatOffice8TheQuadrant60MarlboroughRoad,LancingBusinessPark,Lancing,WestSussex,BN158UW(the'Supplier');and

(2)VHACorp.acompanyincorporatedintheUSAwhoseregisterednumberisXXXXXXXandwhoseregisteredofficeisatXXXXXXXXXXXXXX(the'Customer').

BACKGROUND

ASupplierwishestogranttoCustomeralicensetousecertainsoftwareapplicationsonthetermsofthisAgreement.

THEPARTIESAGREE:

1Definitionsandinterpretation

1.1Definitions

Associatemeansinrelationtoaparty,anyotherentitywhichdirectlyorindirectlyControls,iscontrolledby,orisunderdirectorindirectcommonControlwiththatpartyfromtimetotime;

ConfidentialInformation

meansanyandallconfidentialinformation,(whetherinoral,writtenorelectronicform)includingtechnicalorotherinformationimpartedinconfidenceordisclosedbyonepartytotheotherorotherwiseobtainedbyonepartyrelatingtotheother'sbusiness,financeortechnology,know-how,IntellectualPropertyRights,assets,strategy,productsandcustomers,includingwithoutlimitationinformationrelatingtomanagement,financial,marketing,technicalandotherarrangementsoroperationsofanyAssociate,person,firm,ororganizationassociatedwiththatparty;

Controlmeansthatapersonownsdirectlyorindirectlymorethan50%ofthesharesorsecuritiesoftheotherpersonrepresentingtherighttovoteonallorsubstantiallyallmattersincludingtheelectionofdirectorsandControlsandControlledshallbeinterpretedaccordingly;

Documentationmeansanydocumentationandsupport(includingimplementationtrainingandongoingtraining)providedbySuppliertoCustomerintheperformanceofthisAgreement;

ForceMajeuremeansaneventorsequenceofeventsbeyondaparty'sreasonablecontrol(whichcouldnotreasonablyhavebeenanticipatedandavoidedbyaparty)preventingordelayingitfromperformingitsobligationshereunder,includingwithoutlimitationwar,strikes,naturaldisasteroradverseweatherconditions;

IntellectualPropertyRights

meanscopyright,rightsininventions,patents,know-how,tradesecrets,trademarksandtradenames,servicemarks,designrights,rightsinget-up,databaserightsandrightsindata,semiconductorchiptopographyrights,therighttosueforpassingoff,maskworks,utilitymodels,domainnamesandallsimilarrightsand,ineachcase:

(a)whetherregisteredornot,

(b)includinganyapplicationstoprotectorregistersuchrights,

(c)includingallrenewalsandextensionsofsuchrightsorapplications,

(d)whethervested,contingentorfutureand

(e)whereverexisting;

LicenseFeemeansthelicensefeereferredtoinclause6(Feesandexpenses)

SoftwarethewarehousemanagementsystemWaterlinereferredtoinclause3(Software)includingtheDocumentation,supportandservicecomponentsthereindescribed.

SpecificationmeansthespecificationfortheSoftwareagreedbetweenthepartiesandsetoutinanyWorkOrdercomprisingaScheduleofanyChannelPartnerAgreement;and

VATmeans:

(a)valueaddedtaxasdefinedintheValueAddedTaxAct1994and

(b)anysimilartaxinanyotherjurisdiction.

1.2Interpretation

InthisAgreement,unlessthecontextotherwiserequires:

1.2.1thesingularincludesthepluralandviceversa;

1.2.2referencestosubclauses,clausesorSchedulesaretosubclauses,clausesorSchedulesofthisAgreement;

1.2.3referencestopersonsincludeindividuals,trusts,partnerships,unincorporatedbodies,governmententities,companiesand/orcorporations(ineachcasewhetherornothavingseparatelegalpersonality);

1.2.4'including’(orsimilarwords)meansincludingwithoutlimitation;

1.2.5clauseheadingsdonotaffecttheirinterpretation;and

1.2.6referencestolegislation(includinganysubsidiarylegislation)includeanymodificationorre-enactmentthereof.

Duration

2

SuppliershalllicenseandsupplytheSoftwaretoCustomerassetoutinSchedule1

23Software

2.13.1SuppliershallsupplytoCustomerthesoftware(theSoftware)assetoutinSchedule1:

2.23.2TheSoftwarelicensedunderthisAgreementshallbedeemedtoincludeallrelatedDocumentation(inwhateverform)suppliedwiththeSoftwareandmorespecificallysetoutinSchedule1.

2.33.3TheSoftwarelicensedunderthisAgreementshallincludeanyupdates,upgrades,newreleasesornewversionsoftheSoftwareunlessseparatelyagreedunderthetermsofasoftwaremaintenanceagreementorsimilarasagreedbythepartiesandassetoutinSchedule1.

34Grantoflicense

3.14.1SuppliergrantsCustomeralicensetousetheSoftwaresubjecttothefollowinglicenseconditions:

3.1.14.1.1Exclusivity:thelicenseisnon-exclusive;

3.1.24.1.2Transferability:thelicenseisnon-transferableandcannotbesublicensed;

3.1.34.1.3Location:thelicenserelatestotheuseoftheSoftwareatthelocationsetoutinSchedule1;

3.1.44.1.4Equipment:theSoftwaremayonlybeusedonthehardwareandapplicationssetoutinthepreconditions(‘thePreconditions’)inSchedule1;and

3.1.54.1.5Purpose:theSoftwaremayonlybeusedinconnectionwiththeCustomer’sownbusinesspurposesunderthePreconditionssetoutinSchedule1subjecttootherrestrictionsonuseinclause5(UseoftheSoftware)below.

3.24.2Deliveryandinstallation:

3.2.14.2.1SuppliershalluseallreasonableendeavorstodeliverandinstalltheSoftware(includinganyDocumentation)toCustomeratthelocationandonthedate(the'DeliveryDate')assetout inSchedule1.

45UseoftheSoftware

4.15.1CustomershallnotusetheSoftwarecontrarytoanyrestrictionstatedinthisAgreement.

4.25.2ExceptasexpresslyagreedbythepartiestothisAgreement,Customer'srightstousetheSoftwaredoesnotpermititto:

4.2.15.2.1distribute,license,sellorotherwisedealinorencumbertheSoftware;

4.2.25.2.2translate,adapt,disassemble,reverseengineerordecompiletheSoftware(oranypartofit),normakeanymodifications,additionsorenhancementstoit;

4.2.35.2.3combine,mergeorotherwisepermittheSoftware(oranypartofit)tobecomeincorporatedinanyotherprogram,norarrangeorcreatederivativeworksbasedonit;

4.2.45.2.4copytheSoftwareandDocumentation(oranypartofit),exceptforsuchback-upsasarereasonablynecessary,providedthatCustomerkeepsaccurateandup-to-daterecordsofsuchcopyingcontainingsuchinformationasSupplierreasonablerequests;

4.2.55.2.5UsetheSoftwareonbehalfoformakeitavailabletoanythirdpartyoralloworpermitathirdpartytodoso.

56Feesandexpenses

5.16.1CustomershallpaySupplieralicensefeeassetoutinSchedule2forthelicensetousetheSoftwareunderthisAgreement.TheFeesshallbepayableonthetermssetoutinSchedule2.

67Taxesandduties

6.17.1AllamountsdueunderthisAgreementareexclusiveofVAT,salesorothertaxapplicablewhichshallbepaidinadditionbyCustomerattherateandinthemannerforthetimebeingprescribedbylaw.

78Invoicingandpaymenttimetable

7.18.1SuppliershallinvoiceCustomerelectronicallytotheemailaddressnotifiedbyCustomerinwritingtoSupplierforallsumsdueunderthisAgreement.

7.28.2Customershallpaysuchsumsinfullwithoutset-offorcounterclaim.

89Interest

8.19.1Wheresumsduehereunderarenotpaidinfullbytheduedate,Suppliermay,withoutlimitingitsotherrights,chargeinterestonsuchsumsat5%ayearabovethebaserateoftheBankofEnglandfromtimetotimeinforce.

8.29.2Interestwillapplyfromtheduedateforpaymentuntilactualpaymentinfull,whetherbeforeorafterjudgment.

910Limitsonliability

9.110.1Subjecttothefollowingsubclauses,innoeventshalltheaggregateliabilityofanypartytotheother(whetherincontract,tort(includingnegligence)orotherwise)andinrespectofallclaims,lossesanddamagesarisingunderorinconnectionwiththisAgreementexceed:

9.1.110.1.1thevalueoftheannuallicensefeeinrespectofanyoneclaimorseriesofrelatedclaims;and

9.1.210.1.2ProvidedthatthisshallbesubjecttoanoveralllimitoftwotimestheannuallicensefeeunderthisAgreementinrespectofanyandallclaims,lossesanddamagesarisingunderorinconnectionwiththisAgreement.

9.210.2Eachparty'sliabilitytotheotherincontract,tort(includingnegligence),misrepresentation(whetherinnocentornegligent),breachofstatutorydutyorotherwisearisingoutoforinconnectionwiththisAgreementshallnotextendtoanylossofprofits,businessopportunity,goodwill,data,anticipatedsavingsoranyspecial,indirectorconsequentiallossordamagewhatsoever.

9.310.3Theabovelimitsonliabilityshalllimiteitherparty’sfinancialliabilityforanyindemnitiesprovidedby

eitherpartyunderthisAgreementincludingwithoutlimitationtheindemnityunderclause13(IntellectualPropertyRightsindemnity).

9.410.4ThepartiesagreethatthelimitationsonliabilityinthisAgreementarereasonablegiventheirrespectivecommercialpositionsandabilitytopurchaserelevantinsuranceinrespectofrisksunderthisAgreement.

9.510.5Notwithstandingtheaboveneitherpartyexcludesorlimitsanyliabilityfor:

9.5.110.5.1personalinjury(includingsicknessanddeath)totheextentthatsuchinjuryresultsfromthenegligenceorwillfuldefaultofapartyoritsemployees;or

9.5.210.5.2fraudorfraudulentmisrepresentation;or

9.5.310.5.3anybreachofanyobligationsimpliedbysection12oftheSaleofGoodsAct1979orsection2oftheSupplyofGoodsandServicesAct1982;or

9.5.410.5.4anyotherliabilitytotheextentthesamecannotbeexcludedorlimitedbylaw.

1011Warranties

10.111.1SupplierwarrantsandrepresentstoCustomerthat:

10.1.111.1.1Supplierhastheright,powerandauthoritytoenterintothisAgreementandgranttoCustomertherights(ifany)contemplatedhereinandsupplytheSoftware;

10.1.211.1.2theSoftwarewillconformandperformaccordingtotheSpecificationinallmaterialrespects,whenusedinthemannerdirectedorrecommendedbySupplierinwriting;

10.1.311.1.3theDocumentationwillprovideuserswithadequateinstructionstoenablethemtoeffectivelyusetheSoftware;

10.1.411.1.4theSoftwareandthemediaonwhichtheSoftwareisdeliveredwillbefreefromdefectsinworkmanshipandmaterials,andfreefromvirusesandothermaliciouscodewhensupplied;and

10.1.511.1.5theSoftwaredoesnotinfringetheIntellectualPropertyRightsofanythirdparty.

10.211.2Thewarranties(andrepresentations)specifiedintheaboveclausesaresubjecttoCustomergivingnoticetoSupplierassoonasitisreasonablyableuponbecomingawareofthebreachofwarranty(orrepresentation)butinthecaseofawarranty(orrepresentation)astoconformanceandperformanceaccordingtotheSpecification,suchnoticemustbegivenwithin30days(Warranties).

10.311.3UponnotificationinwritingSupplierundertakestouseallreasonableendeavorstoremedyanyfaultarisingfromabreachofsubclause11.1(Warranties)within30daysafternotification.Intheeventofbreachofsubclauses11.1.2and11.1.4ifSupplierrectifiessuchfaultwithinsuchtimethenitwillhavenootherliabilityofanykindinrespectofthefault.SuchremedyshallbefreeofchargetoCustomerunlessthefaultisfoundnottoarisefromabreachofsubclause11.1(Warranties),atwhichpointCustomershallpayallreasonableanddemonstrablecostsandexpensesassociatedwiththefaultincurredbySupplier.

10.411.4SupplierdoesnotwarrantorrepresentthattheSoftwareshallbe:

10.4.111.4.1uninterruptedorerrorfree;

10.4.211.4.2compatiblewiththirdpartysoftwareorequipment,otherthanthatdescribedintheSpecification.

10.511.5AllotherwarrantiesandrepresentationsastotheSoftware,whetherstatutoryorimplied,areherebyexpresslyexcludedtothefullestextentpermittedbylaw.

10.611.6AnywarrantiesgivenbySuppliershallbesubjecttoCustomerusingtheSoftwareincompliancewiththisAgreementandtheDocumentation,andSuppliershallnotbeliableunderthisclausefor,orrequiredtoremedy,anyproblemarisingfrom:

10.6.111.6.1Customer’sfailuretoinstallanyupdate,fixorimprovementpreviouslyprovidedtoitbySupplier;

10.6.211.6.2anymodificationmadetoanypartoftheSoftwarebyanyoneotherthanSupplierwithoutitsexpresspriorwrittenconsent;or

10.6.311.6.3anydefectorerrorwhollycausedbyanyequipmentorthirdpartysoftwareusedinconnectionwiththeSoftware,otherthanthatdescribedintheSpecification.

1112IntellectualPropertyRights

11.112.1ExceptforCustomer'slicensetousetheSoftwareasexpresslygrantedabove,Customershallnotacquireinanyway,anytitle,rightsofownership,orIntellectualPropertyRightsofwhatevernatureintheSoftwareorinanycopiesofitandnoIntellectualPropertyRightsofeitherpartyaretransferred orlicensedasaresultofthisAgreement.

11.212.2CustomeracknowledgesandunderstandsthattheSoftwarecontainsconfidentialandproprietaryinformationanditshallnotconceal,modify,remove,destroyoralterinanywayanyproprietarymarkingsofSupplieronorintheSoftwareoranyrelatedmaterialsanddocumentation.

1213IntellectualPropertyRightsindemnity

12.113.1SuppliershallindemnifyandkeepindemnifiedandholdharmlessCustomerfromandagainstanylosses,damages,liability,costs(includinglegalfees)andexpensesincurredbyCustomerasaresultoforinconnectionwithanyaction,demandorclaimthatuseorpossessionoftheSoftware,infringestheIntellectualPropertyRightsofanythirdparty('SupplierIPRClaim'),providedthatSuppliershallhavenosuchliabilityifCustomer:

12.1.113.1.1doesnotnotifySupplierinwritingsettingoutfulldetailsofanySupplierIPRClaimofwhichithasnoticeassoonasisreasonablypossible;

12.1.213.1.2makesanyadmissionofliabilityoragreesanysettlementorcompromiseoftherelevantSupplierIPRClaimwithoutthepriorwrittenconsentofSupplier(whichshallnotbeunreasonablywithheldordelayed);

12.1.313.1.3doesnotletSupplieratitsrequestandownexpensehavetheconductoforsettleallnegotiationsandlitigationarisingfromSupplierIPRClaim;or

12.1.413.1.4doesnot,atSupplier’srequestandownexpense,giveSupplierallreasonableassistanceinthecircumstancesdescribedabove.

12.213.2IfanySupplierIPRClaimismadeorisreasonablylikelytobemadeagainstCustomer,Suppliershallpromptlyandatitsownexpenseeither:

12.2.113.2.1procureforCustomertherighttocontinueusingandpossessingtheSoftware;or

12.2.213.2.2modifyorreplacetheinfringingpartoftheSoftwareandwithoutadverselyaffectingthefunctionalityoftheSoftwareassetoutinthisAgreementsoastoavoidtheinfringementorallegedinfringement,providedthatif,Supplierhavinguseditsreasonableendeavors,neitheroftheabovecanbeaccomplishedonreasonableterms,Suppliershall(withoutprejudicetotheindemnityabove)refundtheLicenseFeespaidbyCustomerinrespectoftheSoftware.ApartfromtheindemnitygivenbySupplierabove,thisshallbeCustomer’ssoleremedyinrespectoftheSoftwareinfringingIntellectualPropertyRights.

1314Mitigation

13.114.1InrespectofanyindemnitygivenbyeitherpartyunderthisAgreement,thepartywhichreceivesthebenefitoftheindemnityshalltakeallreasonablestepssoastoreduceormitigatethelosscoveredbytheindemnity.

1415EntireAagreement

14.115.1ThisAgreementcontainsthewholeagreementbetweenthepartiesrelatingtoitssubjectmatterandsupersedesanyprioragreements,representationsorunderstandingsbetweenthemunlessexpresslyincorporatedbyreferenceinthisAgreement.Eachpartyacknowledgesthatithasnotreliedon,andshallhavenoremedyinrespectof,anyrepresentation(whetherinnocentornegligent)madebutnotexpresslyembodiedinthisAgreement.Nothinginthisclauselimitsorexcludesanyliabilityforfraudorfraudulentmisrepresentation.

1516ForceMajeure

15.116.1ApartywillnotbeliableifdelayedinorpreventedfromperformingitsobligationshereunderduetoForceMajeure,providedthatitpromptlynotifiestheotheroftheForceMajeureeventanditsexpectedduration,andusesreasonableendeavorstominimizetheeffectsofthatevent.

15.216.2If,duetoForceMajeure,apartyisunabletoperformamaterialobligation,orisdelayedinorpreventedfromperformingitsobligationsforacontinuousperiodofmorethan60days,theotherpartymay,withinafurther14daysterminatethisAgreementonnotice;otherwisethisAgreementshallcontinueinfullforceandeffect.

1617Termination

16.117.1Eitherpartymay,withoutprejudicetoitsotherrightsandremedies,bynoticeinwritingtotheotherpartyimmediatelyterminatethisAgreementiftheother:

16.1.117.1.1isinmaterialorpersistentbreachofanyofitsobligationsunderthisAgreementandifthatbreachiscapableofremedyandtheotherhasfailedtoremedythatbreachwithin30daysafterreceivingwrittennoticerequiringittoremedythatbreach;or

16.1.217.1.2isunabletopayitsdebts(withinthemeaningofsection123oftheInsolvencyAct1986)orbecomesinsolventoranorderismadeoraresolutionpassedfortheadministration,winding-upordissolutionoftheother(otherwisethanforthepurposesofasolventamalgamationorreconstruction)oranadministrativeorotherreceiver,manager,liquidator,administrator,trusteeorsimilarofficerisappointedoveralloranysubstantialpartoftheassetsoftheotherortheotherentersintoorproposesanycompositionorarrangement withitscreditorsgenerallyoranyanalogouseventoccursinanyapplicablejurisdiction.

16.217.2CustomermaywithoutprejudicetoitsotherrightsandremediesbynoticeinwritingtoSupplierimmediatelyterminatethisAgreementifSupplierceasescarryingonbusinessintheUnitedKingdom,orifSupplieroranyofitsAssociatesundergoachangeofControlthatisinCustomer’sreasonableopinionlikelytohaveamaterialadverseeffectonCustomerortheprovisionoftheSoftware.

16.317.3IntheeventofterminationofthisAgreementforanyreason,eachpartyshallwithin14daysreturnordestroy(attheotherparty'soption)alltheotherparty'sConfidentialInformationinitspossessionorunderitscontrolandallcopiesofsuchinformation.Inaddition,intheeventofCustomer’sbreachofthisAgreement,CustomershallreturnallcopiesoftheSoftwareandDocumentation(anddeactivateaccesscodesorkeys)andceasealluseofthesame.

Notwithstanding anything to the contrary, including, but not limited to, anything contained in this Agreement, Schedules and/or any and all Statements of Work, in the event the Software availability and associated service falls below 97% for more than three months in any six month period, Customer may immediately terminate this Agreement upon prior written notice to Supplier and Supplier shall refund any amounts paid by Customer to Supplier for Services which were not delivered on a pro-rata basis. 17.4

B Notwithstanding anything to the contrary, including, but not limited to, anything contained in this Agreement, Schedules and/or any and all Statements of Work, Buyer and Seller agree on the following reduction in the annual License Fee in the event the Software and associated service falls below 97%:

a)Month 2=10% reduction in the annual License Fee

b)Month 3=20% reduction in the annual License Fee

c)Month 4=30% reduction in the annual License Fee

Supplier shall upon ten days’ notice from Customer refund to Customer any amounts owed Customer under this Section.

1718Notices

17.118.1NoticesunderthisAgreementmustbeinwritingandsenttotheotherparty'sregisteredoffice(orsuchotherapplicableaddressforserviceagreedbythepartiesfromtimetotimeinwriting).Noticesmaybegiven,andwillbedeemedreceivedifcorrectlyaddressed:

17.1.118.1.1byfirst-classpost:twodaysafterposting;

17.1.218.1.2byairmail:sevendaysafterposting;and

17.1.318.1.3byhand:ondelivery.

1819Confidential Information Information

18.119.1Eachpartyshallmaintaintheconfidentialityoftheotherparty'sConfidentialInformationandshallnotwithoutthepriorwrittenconsentoftheotheruse,disclose,copyormodifytheotherparty'sConfidentialInformation(orpermitotherstodoso)otherthanasnecessaryfortheperformanceofitsrightsandobligationsunderthisAgreement.

18.1.119.1.1Theprovisionsofthisclauseshallnotapplytoinformationwhich:

(a)isorcomesintothepublicdomainthroughnofaultoftherecipient,itsofficers,employees,agentsorcontractors;

(b)islawfullyreceivedbytherecipientfromathirdpartyfreeofanyobligationofconfidenceatthetimeofitsdisclosure;

(c)isindependentlydevelopedbytherecipient,withoutaccesstooruseofsuchinformation;or

(d)isrequiredbylaw,bycourtorgovernmentalorregulatoryordertobedisclosedprovidedthattherelevantparty,wherepossible,notifiestheotherpartyattheearliestopportunitybeforemakinganydisclosure.

Th

18.1.219.1.2Theobligationsunderthisclauseshallsurvivethevariation,expiryorterminationofthisAgreementforaperiodoffiveyearsthereafter.

1920General

19.120.1TimeofdeliveryoftheSoftwareandtheDeliveryDatearenotoftheessenceunderthisAgreement.

19.220.2EachpartyisresponsibleforitslegalandothercostsinrelationtothepreparationandperformanceofthisAgreement.

19.320.3ProvisionswhichbytheirtermsorintentaretosurviveterminationofthisAgreementwilldoso.

19.420.4Thepartiesareindependentbusinessesandnotpartners,principalandagent,oremployerandemployee,orinanyotherrelationshipoftrusttoeachother.

19.520.5ForthepurposesoftheContracts(RightsofThirdParties)Act1999,thisAgreementisnotintendedtoanddoesnotgiveanypersonwhoisnotapartytoitanyrighttoenforceanyofitsprovisions.However,thisdoesnotaffectanyrightsorremedyofsuchapersonthatexistsorisavailableapartfromthatAct.

19.620.6TheSuppliermayassign,subcontractorencumberanyrightorobligationunderthisAgreement,inwholeorinpart.TheCustomermaynotassign,subcontractorencumberanyrightorobligation underthisAgreement,inwholeorinpart,withoutthepriorwrittenconsentoftheSupplierorexceptasexpresslypermittedinthisAgreement.

19.720.7NoamendmentorvariationofthisAgreementwillbevalidunlessagreedinwritingbyanauthorizedsignatory.

19.820.8IfanyclauseinthisAgreement(orpartthereof)isorbecomesillegal,invalidorunenforceableunderapplicablelaw,butwouldbelegal,validandenforceableiftheclauseorsomepartofitwasdeletedormodified(orthedurationoftherelevantclausereduced),therelevantclause(orpartthereof)willapplywithsuchdeletionormodificationasmayberequiredtomakeitlegal,validandenforceable,andthepartieswillpromptlyandingoodfaithseektonegotiateareplacementprovisionconsistentwiththeoriginalintentofthisAgreementassoonaspossible.

19.920.9Unlessotherwiseexpresslyagreed,nodelay,actoromissionbyeitherpartyinexercisinganyrightorremedywillbedeemedawaiverofthat,oranyother,rightorremedy.

19.1020.10AllpaymentsunderthisAgreementwillbemadewithoutset-offorcounterclaim,freeandclearofandwithoutdeductionofanytaxes,levies,duties,chargesandwithholdingsofanykindnoworinfutureimposedinanyjurisdiction.

19.1120.11TheamountsdueunderthisAgreementshallnotchangeexceptasmutuallyagreedbytheparties.

19.1220.12Eachpartywill,atitsowncost,doallfurtheractsandexecuteallfurtherdocumentsnecessarytogiveeffecttothisAgreement.

2021Counterparts

20.121.1ThisAgreementmaybesignedinanynumberofcounterpartsandbythepartiesonseparatecounterparts,eachofwhichwhenexecutedanddeliveredshallbeanoriginal,andsuchcounterpartstakentogethershallconstituteoneandthesameagreement.ThisAgreementshallnotbeeffectiveuntileachpartyhassignedonecounterpart.

2122Governinglawandjurisdiction

21.122.1In the event of a dispute and Customer commences any legal action on Supplier, thisAgreementshall be governedbythelawofEnglandandWalesand allsuch disputesunderthisAgreementshallbesubjecttotheexclusivejurisdictionofthecourtsofEnglandandWales.

21.222.2In the event of a dispute and Supplier commences any legal action Customer, thisAgreement shall be governedbythelawsof the State of California, USA, and all such disputesunderthisAgreementshallbesubjecttotheexclusivejurisdictionofthe state and federalcourtslocated in Orange County, California.

Schedule1

ApplicationandSupport Agreement

WaerSystems And VHA Corp.

And VHA Corp.

Date:1stNovember2016

A.SERVICES

WaerSystemswillusereasonableendeavorstoprovideApplicationsupportservicesmoreparticularlydescribedinClause[4]andAppendixB

B.COMMENCEMENT DATE

1stNovember2016

C.INTIALPERIOD

ThisAgreementshallcommenceontheCommencementDateandshallcontinueforaperiodof36months(“theInitialPeriod”)andthereaftershallcontinuefromyeartoyearunlessterminatedearlierinaccordancewiththetermsofthisAgreement.

D.LOCATION

TheApplicationshallbeprimarilylocatedatRackspaceUKorequivalenthostinglocationasrequiredfromtimetotime.OthersystemshostingtheApplicationmaybelocatedatclientsitesinfuture.

E.QUARTERLY CHARGE

PeriodicpaymentsasvariedfromtimetotimeinaccordancewiththeprovisionsofthisAgreement,andpayablequarterlyinadvance.

F.APPLICATIONS SUPPORTED

TheApplicationsupportedisWaterlinedevelopedbyWaerSystemsforVHACorp.asinliveuseasat1stNovember2016andacceptedbyWaerSystems.ThedetailofwhatisincludedintheApplicationandadditionalfunctionalityasagreedaredefinedinAppendixA.

G.DESIGNATEDWAERSYSTEMSCONTACT

Name: DavidSnelson Title:ManagingDirectorTel:00441903768036

Email:

H.CONTRACT NUMBER

I.WS4357

J.RESPONSETIMES

PriorityLevel / Max.ResponseTime / TargetResolutionTime / Example / Escalation
P1
Immediate / 30minutes / SamedaywithinhoursofinitialassignmentbycustomertoWaer.Theseissuestakepriorityoverallothersupportdevelopment Issues. / AnexampleofsuchanissueistheunavailabilityofWAERlinx / Automatic immediateescalationto1stand2ndLevel
P2
Urgent / 60minutes / 1workingday / WAERlinxlivebutcriticalfunctionalityunavailable / Immediate escalationto1stLevel.Escalationto2ndLeveliftargetismissed.
P3
High / 60minutes / 2workingdays / WAERlinxlivebutnon-criticalfunctionalityunavailable / Escalateto1stLeveliftargetisunsatisfactoryormissed
P4
Normal / 90minutes / 3workingdays / Doesnotimpactthegeneralfunctionalityofthebusiness / Escalateto1stLeveliftargetisunsatisfactoryormissed
P5
Low / 90minutes / Whenpossible.AlloutstandingP5issuesaretobereviewedattheSLAReview / Nonegativeimpactbutrequiresresolution / Escalateto1stLeveliftargetisunsatisfactoryormissed

In the case of persistent non-conformance to these targets, restoration timeswill be reviewed at theoperational meetings.

K.INITIATINGASUPPORTCALL

Thecontactpointforloggingasupportcallis:

L.ESCALATION PROCEDURE

EscalationContactNumbers(duringBusinessHours):

1stLevel:DaveRoberts / TechnicalDirector
DDINumber+441903768025Mobile+447900563613
Account Management / DavidSnelson,ManagingDirectorDDINumber+441903768036
MobileNumber+447908627688

AppendixA–SupportedApplication

Belowisthelistofwebsitesthatareincludedforsupportunderthiscontract.

AppendixB–SpecificSupportTasksProvided

Applicationoperationandroutinesupporttaskstobecarriedoutunderthiscontractincluding:

•Checkingoferrorandbatchprocessinglogsfornewmessagesatregularintervalsandinresponsetodailynotificationoferroremails

•Codesupporte.g.faultfixing

•ApplicationconfigurationsupportandproductfaultissuesforWAERlinx

•Applicationscripts–maintainingandsupportingexistingapplicationsscripts–e.g.WAERlinx/restart,replication,databaseexports

•ProactiveWAERlinx/errorandapplicationloghandling

•Liaisonwith3rdpartysoftwareproviderstosupporttheApplication

•PatchesandminorupgradesforWAERlinxsoftware.(Note:Majorupgradeswillbesubjecttoaseparatecommunicationastheyoccur).

•Applicationsoftwarechangemanagement–i.e.operatingandsupportingsourcecodecontrolandareleasemanagementsystem.

•Provision,supportandmaintenanceofdevelopmentenvironmentforthepurposesofsupport.

SupportprovidedunderthiscontractbyWaerSystemsmaybelimitedto2ndand3rdlinesupport.1stlinesupportcanbeprovidedbyapre-agreed,namedWaerpartner.

Additionalcover

Additionalcovercanbeprovidedasdetailedbelow.[CostsforadditionalcoveraredetailedintheSchedule2,SupportServiceLevelFinancials.]

ProvisionofsupportduringUKpublicholidaysandweekends:

Ifrequired,anapplicationsupportanalystcanbeplacedonStandbyalert.Thehoursofcoverwillbethesameastheworkingweek08:00–17:30UKTIME.

ProvisionofsupportduringEuropeanpublicholidaysthatarenotpublicholidaysintheUK:

IntheeventofaPublicholidaythatdoesnotcoincidewiththeUKpublicholiday,supportcallsraisedbytheCountrieswillbehandleddirectlybyWaerSystemsinpriorityorder.

Schedule2–SupportServiceLevelFinancials

LicenseFeeasdetailedinStatementofWorkspayableonaquarterly,inadvancebasis.

BankAccountDetails:

TheAmountspayabletoSupplierunderthisAgreementshallbepaidintothefollowingbankaccountbyelectronicfundstransferunlessotherwisenotifiedbySuppliertoCustomerinwritinginaccordancewiththisAgreement:

Bank:TheRoyalBankOfScotlandAccountName:WaerSystemsLimitedSortCode:16-00-15

AccountNumber:10133729

AttestationandSignature

AGREEDbythepartiesthroughtheirdulyauthorizedrepresentativesontheCommencementDatewrittenonthefirstpageofthisAgreement.

Execution

Signedby[insertfullnameofdirector/authorizedsignatory]DavidSnelson for andon behalf ofManagingDirector

WaerSystemsLimited

AND

Signedby[insertfullnameofdirector/authorizedsignatory]......

for andon behalf of[DirectorORAuthorizedsignatory]VHACorp.