Job Description

Job Title:Development Officer

Responsible to:Head of Development

Bristol Music Trust

Launched in May 2011 the Bristol Music Trust is an exciting independent charity with two distinct aims.

The first is to manage the operations of Colston Hall, Bristol’s largest concert venue, where people have been enjoying music since 1867; developing a diverse musical programme, leading a major capital refurbishment programme and securing its commercial success. The Hall presents a wonderful opportunity to build a diverse Music & Arts Centre; comprising a traditional concert hall, a smaller intimate hall and an inspiring newly built foyer.

The second aim is to drive forward music across Bristol; working in partnership with city wide organisations; leading on musical education with the creation of Bristol Plays Music, commissioning new works, supporting local musicians, and promoting music across all communities to build on the vibrant talent already in the city. Much more, we want the Bristol music scene to stand out with its own unique culture and internationally renowned reputation.

Bristol Music Trust’s vision is to put music at the heart of Bristol life, and to lead a strategic, holistic, citywide approach to promoting music so that it flourishes through performance, composition, participation and education.

Team

The Development Team is led by the Head of Development, and is responsible for the fundraising strategy and activity for Bristol Music Trust, with a current focus on the capital redevelopment of Colston Hall, our music programme and Bristol Plays Music education work. It raises voluntary funds for the Trust from individuals, companies and charitable trusts and foundations.The Development team also plays an advocacy role for the Trust.

Purpose of the Job

This is a support and coordination role within the Development Team working across a range of funding streams and projects as required including corporate sponsorship, individual giving (including Colston Hall patron and membership schemes), trusts and foundations, events and supporting the administration and activity of the Capital Fundraising Strategy.The DevelopmentOfficerrolewill be directly managed by the Head of Development, but will also take direction from the Development Manager and work closely with all team members.

Key Responsibilities

Corporate Sponsorship

  1. Work with the Development Manager on the stewardship of our corporate sponsors, including record keeping, administration and communications.
  2. Support to sponsor events including list management, sending outinvitations and coordinating the event, as well as hosting on the night as required.
  3. Research and support the development of our corporate sponsorship programme.
  4. Be the lead contact for a number of our corporate partnerships.

Individuals

  1. Support the administration of our patron scheme, under the guidance of the Development Manager, including communication with patrons and responding to their requirements in line with the scheme, including working with the Development Manager to provide event support. Administer our membership scheme inline with requirements, ensuring that memberships are processed promptly and that records are kept in line with data protection requirements.
  2. Action internal staff membership renewals in a timely manner and ensure the maintenance of accurate data for these memberships, liaising with HR on new starters and leavers.
  3. Evaluate the effectiveness of the membership scheme, make recommendations on how to re-engage past membership holders or upgrade existing supporters.
  4. Work with the Development Manager on a season of membership events.
  5. Provide analysis and reporting on the membership scheme as required.

Capital

  1. Support the administration and activity of the capital fundraising strategy.

Trusts and Foundations

  1. Support the writing, administration and reporting of Trusts and Foundations.

Research and administration

  1. Support the department with research and administration, as required.
  2. Work with the Finance Team to ensure processing of payments and provision of information as required.

Other

  1. On a day to day basis comply with the Policies and Procedures of Bristol Music Trust.

Employee Specification:

Essential – The role holder must have the following competencies:

PROFESSIONAL

Previous experience of supporting fundraising.

COMMUNICATION

Excellent interpersonal skills with the ability to communicate clearly and courteously both verbally and in writing to peers, line managers, potential and current donors and funders in a practical way using appropriate methods of communication for each situation.

Demonstrable experience of writing clear copy and accuracy and attention to detail in written and online work.

Selects appropriate methods of communication for each situation and builds positive working relationships.

Must be smart and presentable in appearance.

APAPTABILITY AND FLEXIBILITY

The ability to adapt to different situations and tasks, remaining calm, level headed and positive under pressure.

Is proactive, reliable and flexible in response to work priorities.

PLANNING AND ORGANISING

The ability to prioritise workloads, set personal timetables and work to deadlines.

Provides work on time and to required standards.

Able to plan a wide range of simple tasks or a small number of complex ones.

Is able to respond positively to changing business priorities.

CUSTOMER SERVICE

Has a good understanding of what makes good customer service.

The ability to look for ways to provide added value for customers.

Seeks to understand customer requirements and deliver to those.

Experience of dealing directly with members of the public in a busy environment.

TEAMWORK

The ability to work effectively as part of a team with consideration and support for the needs of others.

Desirable

  1. Knowledge of current trends in the music scene and an appreciation of music/arts.
  2. Experience of fundraising and development.
  3. A desire to develop a career in fundraising.

Occasional Duties

The role holder will carry out any other duty that is reasonably required.

Your usual place of work is Colston Hall, Bristol, but you may be required to work at other locations that are reasonably placed.

Special Conditions

The role requires you to work flexibly to complete your duties, and you may, from time to time, be required to work alternative or additional days (including evenings, weekends and bank holidays) to meet the requirements of your role, and these hours will be agreed in advance between yourself and your line manager in accordance with the requirements of the Bristol Music Trust.

Date created / modified: July 2017

Created by: RosaCorbishley, Head of Development

Approved by: BMT HR

OUTLINE OF TERMS AND CONDITIONS:

TITLE OF POST:Development Officer

SALARY:£18,500 - £20,000 per annum (dependent on experience)

CONTRACT:Fixed Term Contract – 9 months

HOURS: 37 hours per week 9:00am – 5:30pm Monday to Thursday, 9:00 – 5:00pm Friday (core business hours)

ANNUAL LEAVE: 24 days leave plus bank holidays, increasing to 29 days after 5 years of continuous service.

PROBATIONARY PERIOD: 6 months

PENSION: Bristol Music Trust operates a Defined Contribution Pension Scheme with a 5% employer contribution, subject to a minimum employee contribution.

Application Procedure:

To apply for this role please complete the Bristol Music Trust application form available online at In the section of the application form entitled “Further information”, please make sure you explain how your skills, knowledge and previous experience, whether paid or unpaid, are relevant to this post and how they meet the criteria listed on the employee specification in the job description by giving practical examples.

The closing date for applications is 9.00am on Monday 14 August 2017. Please submit your application using one of the following methods:

E-mail: (quoting “Development Officer” in the subject line)

Post: HR Department, Bristol Music Trust, Colston Hall, Colston Street, Bristol, BS1 5AR

Bristol Music Trust will then draw up a short-list of candidates to invite for interview.

Bristol Music Trust is committed to being an Equal Opportunities Employer.

Page 1 of 4