POLICY / QUALITY ASSURANCE / 1 / 1 of 7
Sub Process: / Process Owner Title:
SUPPLIER QUALITY REQUIREMENTS / VP OF QUALITY AND METALLURGY
Document Number: / Title:
CORP-QA-POL-0004 / SUPPLIER QUALITY REQUIREMENTS
I.SCOPE - This document contains ISO-9001 Quality Management System requirements and AS9100 Quality Management System-Aviation, Space and Defense requirements applicable to Tri Star Metals, LLC suppliers.
II.BASIC REQUIREMENTS
A.All suppliers shall establish and maintain a Quality Management System that conforms to these requirements as appropriate to the scope of the business (i.e. types of plating, heat treating, machining, etc.) and category of supplier. Refer to Table 1 to determine category of supplier.
B.Suppliers that have achieved compliance to an appropriate Quality System Management Standard (ISO9001, AS9100, etc.) certification will need to provide a copy of each relevant certification document.
C.Approval of a new supplier will require a self-assessment survey performed by the supplier and approved by Tri Star Metals, LLC, or an on-site survey performed by Tri Star Metals, LLC personnel.
D.A supplier assessment/re-assessment shall be performed for critical suppliers at least every two years.
E.If an approved Supplier loses a certificate of registration, Tri Star Metals, LLC shall be notified within ten (10) business days.
F.Tri Star Metals, LLC is to be notified of any change in ownership, executive management, and any significant changes to the Quality Management System.
III.REQUIREMENTS - The requirements listed below are compiled from ISO9001 and AS9100 Rev. DQuality Management System Requirements and are not intended to all inclusive.
A.Quality System
1.The supplier shall establish, document and maintain a quality system as a means of ensuring that product conforms to specified requirements.
2.Changes that may affect quality must be documented and communicated to Tri Star Metals, LLC prior to the change.
B.Document and Data Control – The supplier shall establish and maintain a documented processto control all documents and data and to ensure that only approved, released, pertinent revisions are available, including those in electronic format.
C.Control of Quality Records
1.The supplier shall establish adocumented process for the control of retained documented information (quality records) determined by the organization as being necessary for the effectiveness of the Quality Management System.
2.Quality records shall be retained for a period of ten (10) years and available for review by Tri Star Metals, LLC and regulatory authorities when requested. Examples of records to be retained are, but not limited to:
a)Procurement documents (supplier placed orders)
b)Receiving inspection records (material certifications, etc.)
c)Manufacturing records
d)Process control records (used as acceptance criteria)
e)First article inspection and test records
f)Radiographs, technique sheets and related acceptance reports
g)Records of nonconforming material dispositions
D.LeadershipResponsibility–The supplier’s top management shall demonstrate leadership and commitment by ensuring that a quality system is established, effectively implemented and maintained.
E.Resource Management
1.The supplier shall consider the capabilities of and constraints on, existing internal resources along with what needs to be obtained from external providers.
2.Personnel performing specific assigned tasks shall be qualified based on appropriate education, training, and/or experience.
3.Documented information as evidence of competence for personnel affecting quality shall be retained.
4.The infrastructure and work environment shall be adequate for the operation of its processes andto achieve conformity ofproducts and services.
F.Contract/Purchase Order Review–The supplier shall establish and maintain a documented processfor contract/purchase order review and shall assure they have all the required specifications, engineering standards and prints to verify product compliance.
G.Purchasing
1.The supplier shall ensure that the proper document accompanies all requests for quotation or purchase orders to sub-suppliers.
2.Sub-suppliers are selected based on their ability to meet specifications and requirements and an approved list of sub-suppliers shall be maintained.
3.The supplier shall regularly review and evaluate the quality performance of its sub-suppliers and take appropriate actions.
4.The supplier shall plan, implement and control processes for the prevention of counterfeit or suspect counterfeit part use and their inclusion in product(s).
5.The supplier is to notify the Tri Star Metals, LLC of changes to product and or process definition and obtain Tri Star Metals, LLC approval. Tri Star Metals, LLC is to be notified of any planned manufacturing site changes.
6.The supplier shall flow down to sub-tier suppliers the applicable requirements in the purchase order, including key characteristics.
7.The supplier shall allow right of access to Tri Star Metals, LLC their customers and regulatory authorities to all facilities and records.
H.Process Control
1.The supplier shall establish and maintain a documented processthat defines the method for controlling manufacturing.
2.The supplier shall prepare, maintain, and monitor documented information formanufacturing activities to be performed and results to be achieved (e.g., manufacturing plans, control plans, traveler, router, work order, etc.).
3.The supplier shall implement monitoring and measuring activities at appropriate stages to verify that criteria for control of outputs and acceptance criteria for products and services have been met. Documented information shall be retained as evidence of the results.
4.The supplier shall maintain accountability and configuration control of all parts during all phases of production.
5.Special processes such as welding, heat treating, etc. shall have defined criteria and approval of the process, equipment and qualification of personnel.
6.The supplier shall perform validation, and periodic revalidation, of the ability to achieve planned results of the special processes for production and service provision, where resulting output cannot be verified by subsequent measuring equipment.
7.The supplier shall define authorized to approve changes to production process to assess they do not have adverse effects on product quality.
8.The supplier shall have processes in place for the verification, storage and maintenance of Tri Star Metals, LLC supplied tools.
9.The supplier shall have a system in place to ensure products are shipped per Tri Star Metals, LLC packaging/labeling requirements.
I.Product Identification and Traceability –The supplier shall establish and maintain documented informationfor identifying product outputor lot by suitable means from receipt and during all stages of production and delivery.
J.Control of Inspection, Measuring and Test Resources
1.The supplier shall determine and provide resources needed to ensure valid and reliable results when monitoring or measuring is used to verify the conformity of products and services to requirements.
2.The supplier shall establish and maintain a documented processto control, calibrate, and maintain all inspection, measuring, and test equipment that can affect product quality, including test software and personally owned equipment, and Tri Star Metals, LLC supplied equipment/tools.
3.Calibrations shall be traceable to internationally or nationally recognized standards. Where no such standards exist, the basis used for calibration shall be documented.
4.Equipment shall be identified with suitable indicators or an approved identification record of the calibration status.
5.The supplier shall assess the validity of previous inspection results when equipment is found to be faulty or out of calibration and shall recall the product for re-inspection when the assessment indicates the result may be a nonconforming product.
K.Internal Quality Audits
1.The supplier shall perform scheduled, documented audits that include quality procedures and records to determine the effectiveness of the quality system.
2.The supplier shall implement appropriate correction andcorrective action on all audit findingswithout undue delay.
L.Release of Products and Services
1.The supplier shall verify product and service requirements have been met.
2.Retain documented information on the release of products and services, including but not limited to:
a)evidence of conformity with the acceptance criteria/ defined requirements.
b)traceability to the person(s) authorizing the release.
3.Ensure that all documented information required to accompany the products and services are present at delivery.
M.Control of Nonconforming Outputs
1.The supplier shall ensure that outputs that do not conform to their requirements are defined and controlled to prevent their unintended use or delivery.
2.The supplier shall promptly notify Tri Star Metals, LLC of nonconformities including nonconforming products and services detected after delivery, during or after the provision of services.
3.The supplier shall establish and maintain a documented process defining the responsibility for review and authority for the disposition of nonconforming productand the process for approving persons making these decisions, and defining corrective actions for nonconforming products and services.
4.Disposition of nonconforming product shall be restricted to “rework”, “scrap “or “return to supplier.” Supplier shall obtain authorization from Tri Star Metals, LLC to disposition nonconforming product as “repair” or “use as is.”
5.Scrap product or material shall be identified and separated from production material.
6.Counterfeit, or suspect counterfeit, parts shall be controlled to prevent reentry into the supply chain.
N.Corrective Action – The supplier shall establish and maintain a documented process that defines thecorrective action process. Any subsequent actions taken and the results of any corrective action shall be retained.
IV.EXEMPTIONS TO REQUIREMENTS - If a supplier wants to take any exemptions to the requirements in this document the Tri Star Metals, LLC Quality Assurance Department must approve it. Any supplier that requests exemptions to these requirements must be able to offer acceptable rationale for not complying and provide an alternate plan on how they can ensure the same level of documentation and product quality.
V.QUALITY ASSESSMENT - There will be a required Quality System Assessment that must be completed either by the supplier (self -assessment) or an assessment at the supplier’s facility by Tri Star Metals, LLC Quality Assurance. There are three possible outcomes of an assessment:
A.Approved: If all requirements are met the supplier will be approved at the time of the assessment.
B.Approval-Pending: Approval will be granted when the supplier’s corrective action plan is accepted. A follow-up on-site visit may be required to verify implementation.
C.Not Approved: There are some types of suppliers that have mandatory categories that must comply or they cannot be considered for approval. If a supplier is disapproved they will have 30 days to submit a corrective action plan. Upon acceptance of the supplier corrective action plan, approval can be granted. A follow-up on-site visit may be required to verify implementation.
VI.CORRECTIVE ACTION - The supplier is required to submit a corrective action plan within 30 days of the assessment for each “not acceptable” and “marginal” rating. The submittal must be on the Tri Star Metals, LLC Supplier Corrective Action Request form, which can be obtained from the Assessor or if it is a self-assessment the Purchasing Department can provide a copy.
Table 1: Requirements Cross-reference to Supplier Category
Requirements ParagraphFinished Goods Distributor / Raw Material Manufacturer, Distributor / Subcontracted Operations / Special Processor
1 / Quality System / X / X / X
2 / Document and Data Control / X / X / X
3 / Control of Quality Records / X / X / X / X
4 / LeadershipResponsibility / X
5 / Resource Management / X / X
6 / Contract/Purchase Order Review / X / X / X / X
7 / Purchasing / X / X
8 / Process Control / XX / X / XX / XX
9 / Product Identification and Traceability / XX / XX / X / XX
10 / Control of Inspection, Measuring, and Test Resources / XX / XX / X / XX
11 / Internal Quality Audit / X / X / XX
12 / Release of Products and Services / XX / XX / XX / XX
13 / Control of Nonconforming Output / X / X / X / X
14 / Corrective Action / X / X / X
X = Required Compliance – Acceptable rating from Quality Management Assessment
XX = Supplier cannot obtain approval if found ‘not acceptable’ by the Quality System Assessment. Supplier must submit a corrective action plan within 30 days and may be subject to reassessment.
Hardcopy version of this document is only good for the day it was printed on.
Printed on 11/3/2018. Revision history kept in QT-9. Changes for this revision are noted in italics.
CORP-QA-POL-0004 REV. 1