xxxxx

EMPLOYEE PERFORMANCE APPRAISAL

(QUARTERLY) FOR SUPERVISORS AND ABOVE

Employee Code No. Name of Employee

Designation Dept./Section

Date of Joining

Performance Category Definition of Ratings

Outstanding 5 Exceptional contribution well in excess of job requirements. Needs little supervision

Very Good 4 Better than average performance. Shows good development and potential

Good 3 Adequately meets requirements of job. Average performance and potential for development.

Average 2 Barely meets requirements of job. Needs improvement.

Poor 1 Does not meet requirements of job and has reached performance ceiling.

Indicate the rating from 1 through 5 which best describes the employee’s performance in each of the following

Categories.

RATINGS

BEHAVIOUR TRAITS

APRL- JULY- OCT.- JANUARY- TOTAL

JUN SEPT. DEC. MARCH

1. ATTENDANCE &

PUNCTUALITY

(Timely arrival ,leave planning,

Prior Approval, leave schedule,

Etc.)

2.  PERSONAL CLEANLINESS

(Wearing ID Card, trimmed

hair and nails,clean dress,etc,)

3.  JOB KNOWLEDGE

Understands what he is doing.

Handles changes easily and

Learns new things

Knows principles and methods

Of His job process/system

4.  ATTITUDE

Willing to work hard,assume

Added responsibility,plans and

Meets schedules and commit-

Ments, Produces reliable

Results.

5.  MOTIVATION

Shows strong desire to accomp-

Lish things, Possess ‘self’

Starting ability,Performs job

With minimum amount of

Supervision, Ability to over-

Come obstacles, Strong desire

To rise to top, Promptness

In making decisions.

6.  ANALYSIS

Thinks through complex &

Difficult problems before

Coming to a decision

Keeps personal feelings out

Of situation

7.  CREATIVITY/ORIGINALITY

Demonstrates ability to organise ideas

Approached problems with inquisitive mind

Looks for new/improved methods in his job

8.  LEADERSHIP

Effective in dealing with people

Effectively evaluate people

Inspires loyalty in sub-ordinates

Can reprimand without incurring resentment

Generates confidence

Has capacity to generate enthusiasm

Concerns for sub-ordinate development

9.  COMMUNICATION

Demonstrate ability to express himself well

Expresses ideas simply, concisely and effectively

Sells ideas in persuasive and logical manner

10.  ORGANISATION & PLANNING

Plans and organises work efforts effectively

Time planning and execution is effective

Supervise thro delegation, schdule follow-up and

Control

11. HOUSE-KEEPING & HYGIENE

Right things at right place

Maintains good work place

Adopting safe work practices

12. TRAINING & LEARNING

Learning new skills

Sharing communication

Training others

13.  SYSTEMS & PROCEDURES

Follows Systems and Procedures

Good work habits and methods

14  TEAM WORK

Builds team work culture

Works for consensus approach

Participative approach

15.  SUGGESTIONS

Contributes valuable suggestions

Accepts new suggestions

16. DECISION MAKING

Strong in decision-making

Takes quality decisions

Has convincing ability

17.  WORK STRESS

Willing to work hard

Enjoy working

Accepts additional responsibility

18.  INTER-DEPARTMENTAL

RELATIONSHIPS/

CLIENT’S RELATIONSHIP

19.  QUALITY CONSCIOUSNESS

20. SCOPE FOR DEVELOPMENT

YEAR END

COMMENTS BY HOD

TO MD / TD FOR COMMENTS AND APPROVAL

TO HR MANAGER FOR NECESSARY ACTION

xxxxxx

FORMAT ON RECOMMENDATION OF CONFIRMATION/EXTENSION/TERMINATION OF PROBATIONARY/TRAINING PERIOD

(TO BE COMPLETED BY CONCERED SECTION/DEPARTMENT HEAD)

1.  Name of Employee

2.  Employee Code No.

3.  Department/Section

4.  Designation

5.  Date of Joining

6.  Probation/Training Period From ------To ------

7.  Overall Average Performance Rating ------

8.  Recommended for CONFIRMATION w.e.f------

(Please tick appropriate Box)

EXTENSION FROM ------TO------

TERMINATION w.e.f.------

(If Extension/Termination is recommended, please specify the reasons in brief)

------

Signature of HOD Signature of HR/Personnel Manager

To: TD for approval (He may specify salary/designation revised if any)

to: HR/Personnel Dept. for further action

xxxxxx

NO DUE CERTIFICATE

(TO BE SUBMITTED BY THE EMPLOYEE WHO HAS LEFT SERVICES FROM PVD)

Mr./Mrs./Miss______- code No.______- of Dept./Section has left Services w.e.f.______(FN/AN) on account of Retirement/Resignation/Termination.

Kindly certify if there is any dues/outstandings against the above-said employee. If no dues are there, kindly mention ‘NIL’ against your Department/Section. If the concerned has taken any job-related books/

magazines/manuals/softwares/materials/tools/instruments/loan/advances/if any, please specify.

Date:------Signature of HOD Personnel Dept.

DUES/NIL INITIALS OF HOD

1. Personnel & Administration ------

2. HR Department ------

3. Concerned Department/Section ------

4. Security ------

5. Accounts ------

TO: ACCOUNTS DEPARTMENT(FOR FINAL SETTLEMENT)

PERFORMANCE EVALUATION REPORT

CATEGORY: TRAINEES POSITION: DEPT/ SECTION:

I. (To be completed by HR/Personnel Department)

Name of the Trainee: ------

Code No.(if any): ------

Date of Joining: ------

Duration of Training : From------To------

Total No. of days Absent:

II PERFORMANCE RATINGS (To be completed by Department/Section In-charge)

(-ve) 0-Poor + 2 Satisfactory + 3 Good + 5 Excellent

1.  ATTENDANCE AND PUNCTUALITY III RECOMMENDATIONS

(Please tick A or B or C)

2.  PERSONAL CLEANLINESS & HYGIENE

A) CONFIRMATION

3.  ATTITUDE & GOOD MANNERS w.e.f.

4.  COMMUNICATION AND REPORTING SKILLS B) EXTENSION

For months w.e.f.

5.  JOB KNOWLEDGE - THEORY

C) TERMINATION

6. JOB SKILLS - ACCURACY w.e.f.

7. - SPEED

8. - LEARNING Recommended by:

Signatures of

9. - WORK METHODS

1st level Appraiser(s)

10. - CREATIVITY (Supervisors)

Total

2nd level Appraiser(s)

OVERALL AVERAGE RATING (HODs)

To: Director (For his Advice on A/B/C and if A) Salary Details to be mentioned and approved)

To: HR/Personnel Department for further action

(HR DEPARTMENT)

DATED: 2001.07.24

INTER-OFFICE MEMO

Sub: Performance Evaluation Format for Trainees

………………

We have designed a new Format on Performance Evaluation for Trainees. It has been seen and approved by xxx for implementation with immediate effect. The new format supercedes the old format which may be in practice.

In future, please get the format filled as follows:

Para.I: To be completed by HR/Personnel Department

Para.II & To be Completed by Department/Section-in-Charge of the Appraisees.

Para.III

After Director’s approval/comments, HR/Personnel Department will take action accordingly.

For information and necessary action please.

Regards,

Encl: a.a.

Cc: All HODs- HR Manager will guide you in case you need any clarifications.

Cc:

CONFIDENTIAL

EMPLOYEE PERFORMANCE APPRAISAL

I EMPLOYEE DETAILS YEAR: FROM------TO:------

(To be completed by HR Dept.)

Name of the Employee: Code No.

Date of Joining: Designation:

Department/Section:

II ATTENDANCE & PUNTUALITY (To be completed by HR Dept.)

Total No. of days Absent during the year _____

Punctuality : (Please Tick) Always Punctual/Not Consistent/Irregular

III PERFORMANCE RATINGS (To be completed by Dept./Section In-charge)

Performance Category Definition of Ratings

Outstanding 5 Exceptional contribution well in excess of job requirements. Needs little supervision.

Very Good 4 Better than average performance. Shows good development & potential

Good 3 Adequately meets requirements of job. Average performance and potential for development

Average 2 Barely meets requirements of job. Needs improvement.

Poor 1 Does not meet requirements of job and has reached performance ceiling

Indicate the rating from 1 through 5 which best describes the employee’s performance in each of following categories

Sl.No BEHAVIOUR TRAITS RATING COMMENTS BY

APPRAISER

1.  PERSONAL CLEANLINESS &

HYGIENE PRACTICES

2.  ATTENDANCE & PUNCTUALITY

______

3.  ATTITUDE & GOOD MANNERS

______

4.  JOB KNOWLEDGE (BOTH THEORY

AND PRACTICAL)

5. COMMUNICATION:

CONVINCING / REPORTING SKILLS Signature of Appraiser

------

6.  CREATIVITY & INNOVATION COMMENTS OF H.O.D.

7 APPLICATION OF NEW CONCEPTS &

MAKE USE OF AVAILABLE RESOURCES

EFFECTIVELY

8. TIME PLANNING

9.  LEARNING

10. OVERALL QUALITY CONSCIOUSNESS

TOTAL

OVERALL AVERAGE RATING SIGNATURE OF H.O.D.

TO: DIRECTOR (FOR HIS/HER RECOMMENDATIONS)

TO; HR DEPARTMENT: FOR FURTHER NECESSARY ACTION:

PERFORMANCE APPRAISAL

WHAT IS EMPLOYEES APPRAISAL

Performance is a resultant behaviour of an employee on the task, which can be observed and evaluated whether quantifiable or not, it can be rated from excellent to inadequate, outstanding to poor, etc.

The basic principle of PA could be:

Any activity or the task can be measured by some combination of Cost, Time and Quality indices.

Measurement systems provide productivity

Professional Work is measured in a Group

The ultimate measurement is the measurement of effectiveness

PURPOSE OF APPRAISAL

1) Employee’s Effectiveness: The employee appraisal helps in identifying the deficiency in the employee

and enable him to strive lfor remedies to improve efficiency.

2)  Employee’s Development: The diagnosis of training and development needs appraisal

Process which enables organisation to develop their employees for future challenges.

3)  Removing Work Alienation: The appraisal also helps to counsel the employee to correct

His misconceptions which might have resulted in work alienation.

4)  Removing Discontent: It also helps to remove discontent amongst the employees and motivate

Them towards their jobs.

5)  Wage/Salaries Administration: To motivate lthe employee in terms of special increment or

Any financial award the appraisal is found very useful.

6)  Helps Promotions: Employee’s performance appraisal highlights the strong and weak points

And also the potential in him for his promotion to higher rank.

7)  Develop interpersonal Relationship: Regular appraisal encourages the employee to do introspection

And correct his behaviour to improve interpersonal relationship.

8)  Aid to Training & Development: This also helps in selecting the employees for T&D

Programmes and indeitifying the real training needs.

PROCESS OF EMPLOYEES APPRAISAL

Step 1: Set the standards to measure

Step 2: Translate the standards into job specifications

Step 3: Break up job specifications into (a) Knowledge (b) Skill and (c) Atttitude to be changed or

Improved.

Step 4: Segregate formal and informal appraisal

Step 5 Measure the performance

Step 6: Compare the performance with (a) Prior Appraisal (b) Smilar model specification

Step 7: Rate the performance with suitable scale

Step 8: Communicate the rating

Step 9: Use the appraisal for the desired purposes.

PERFORMANCE EVALUATION TECHNIQUES

CASE STUDY No.1

Sudeep was a software engineer who had specialized in Unix, C and C++. He was working in a multinational company which produced application software products in C++. He was a very hardworking person and did his tasks with commitment. Besides English, he was fluent in other foreign languages like Russian and Japanese. His area of work was system designing and debugging problems in coding. Sudeep’s work was always of good quality. But most of the time he continued to work after the office hours to complete his tasks. He found that his pace of work was slow. He also realized that he had to improve his efficiency and productivity. Often he found himself unable to handle two or three projects simultaneously. Sometimes, he ended up doing the work of the team members also as he was not able to delegate the work properly to them.

His company started to concentrate on web engineering and decided to create a new product line using web languages. Sudeep had not undergone any formal training in web programming or networking. Hence, he decided to take up a course in web programming to keep himself prepared for the future.

Question:

Please Evaluate and point out his Strengths and Weakness and Opportunities and Threat that he faces on the job?

STRENGTHS WEAKNESSES OPPORTUNITIES THREAT

CASE STUDY No.2

ABC is a chemical manufacturing factory. They called 10 candidates for the post of a Chemist for their QC Department. Out of 10, following 4 were short-listed:

a)  Raman with 85% in B.Sc – He answered 7 Chemistry-related questions right out of 10.

b)  Krish with 85% in B.Sc.- He also answered 7 out of 10 right.

c)  Venkat with 83% in B.Sc. – He answered 6 out of 10 right.

d)  K.Rao with 65% in B.Sc. - He answered 5 out of 10 right.

The first 3 were excellent in their academic studies and also answered well in the interview. After the interview was over, they were asked to wait at the Reception. Interview for K.Rao is as follows:

K.Rao: Good Morning to you all Sir. One request Sir, I am not fluent in English. Can I answer in

Telugu?

Interviewer: Yes. Proceed. Somehow we will Manage to evaluate you.

After the interview was over, he could answer only 5, but the remaining questions, he said “I don’t know”.

In the end, he wanted to seek extra time from the interviewers. They asked “Why”. He replied,

….2

….2

“Sir. I know I will not be considered for this post. But I want to know answers for the questions to which I could not answer because I have another interview next week in some chemical company. They may ask same type of questions. I also want to know answers. Please Sir.”

Interview Board selected Mr.K.Rao for the said post keeping in view of his approach and attitude.

Question:

Can you evaluate the above case study and find out what are all his positive characters that influenced the Interview Members.?

Please tick your answers against following statements:

1)  Which is considered to be productive to the Company?

a)  Whether taking leave with prior approval for one week or

b)  Availing of one day leave without prior intimation or approval?

2)  If you are not punctual, do you expect others also

a)  not punctual

b)  feeling guilty to point out the same.

3)  Dress improves productivity. Will you agree or not?

a) Yes b) No.

4 ) Motivational factors – Mention in order of preference.

a) Money b) Good Manager c) Good sub-ordinates d) Good machinery

e) Training f) Team Work g) Canteen h) Job related books

i) Freedom on job j) career development

5.  How do you feel “Job Stress”?

A) Enjoyable B) Tired and Bored

6.  Can you order in preference the following:

i) Job Stress develops knowledge and skill

ii) Job stress leads to health problems

iii) Job Stress develops communication and leadership skills

iv) Job stress invites frustration

7.  A Good leader is….

a)  one who leads and dominates in an autocratic way

b)  one who leads but democratic

8.  Good communication in an organisation is:

a)  Good English without any mistakes

b)  Meaning understood by the Receiver as envisioned by the Sender.

…3

9. Do you give more weightage in which of the following Attitudes?

a)  Outwardly performs but inwardly with reluctance

b)  Inwardly wants to perform and hence the outward action.

10.  Good Housekeeping is

a)  Clean and Good place

b)  Right thing at right place