Post:Website Project Co-Ordinator

Job Description

Department:Membership; line managed by Communications Manager.

Salary:£23,584 pro rata

Tenure:Two 3 month contracts available.

Flexible and part-time options available.

Job Objectives:

To maximise the organisation’s use of its content management systems and websites.
To equip teams across the organisation to create their own engaging web content.
To create models for analysis of engagement in order to boost engagement.

Key Responsibilities

To maximise the organisation’s use of its content management systems and websites.
Review the potential functionality of our current content management systems (run by UnionCloud and MSL – training and support will be provided).
Review/audit current use of those content management systems for each team in the organisation.
Create development plans for maximising use of the content management systems for each team in conjunction with the Communications Manager
To equip teams across the organisation to create their own engaging web content.
Create easy to follow user-guides for each area of the CMS in use.
Create simple templates/procedures for teams to use in order to create their own web content and manage their own web-pages.
Provide day to day training and support for individual users of the CMS.
To create models for analysis of use of different web systems currently in use in order to boost engagement.
Work with the Head of Communications and Engagement to set ambitious KPIs for student engagement with the organisation's digital presence.
Create easy to use systems for individuals and teams to monitor and track student engagement.
Work with the Communications Manager to develop strategies for increasing engagement in the organisation’s digital presence.
Ensure web-analytics is functioning and tracking desired KPIs

General Duties:

In addition, all staff have the following general duties in their job descriptions:

To deliver and develop targets outlined in the Union’s strategic plan.
To contribute and assist in the Union’s planning processes and the review of its performance and systems.
Contribute to the positive and professional image of the Union and not act in such a manner as to bring the Union into disrepute.
To observe and uphold the requirements of the Union Constitution and act at all times in accordance with policies including equality of opportunity.
To undertake your own typing, filing, photocopying etc.
Undertake any other duties appropriate for the grade and responsibilities of the post that may from time to time be reasonably requested.
To take ownership of, their Induction, Personal Review Programme, Departmental Staff Meetings and be responsible for carrying out duties with full regard to the rules, policies and procedures and conditions of service contained in the Staff Handbook, and within Departments of the Students’ Union.
A condition of employment is that all staff are expected to assist in key events throughout the year e.g. Freshers and Welcome festivals and any other key event, including elections, if necessary.
Staff are expected to portray a positive image, both internally and externally of the Students’ Union by displaying high standards of service, integrity, punctuality, politeness and professionalism.
Where you are required to work with volunteers you must support and manage them appropriately in line with the Students’ Union volunteer policy
Environmental consideration and environmental best practice is the responsibility of all Students’ Union staff
Any other tasks that would be deemed suitable within this role as directed by line manager

Person Specification

Criteria / Essential/
Desirable / Interview/
Application
Experience
Experience of working with content management systems / E / A
Experience of creating user guides and/or training / E / A
Experience of using MSL or UnionCloud / D / A
Experience of creating audience-focussed engaging online content / E / A
Experience of working within organisational guidelines / D / A
Experience of managing projects / E / A
Knowledge
Knowledge of common usage data functions (such as google analytics) / E / A
An understanding of website navigation and usability / E / A
Knowledge of coding languages including CSS HTML and Javascript / E / A
Attributes and skills
Coaching or facilitative approach to tasks; supporting others / D / I
Ability to work confidently using own initiative and judgement / D / I
Values and Ethics
A good understanding of Equality & Diversity / E / I
An understanding of the role and culture of students unions or membership organisations / D / I