Information Technology/Web and Digital Communication
Syllabus—SY1314
Deer Creek High School
Course Title: / Computer Repair/MaintenanceCourse Hours: / 120
Prerequisite: / None
Instructor: / Janet Harris – www.deercreekhs.org/faculty/janet_harris
Office Phone: / 405.348.6100 x2176
E-Mail: / or
Office Hours: / 12:20-1:15
Course Description: / Students learn basic hardware and software concepts used for computer maintenance and repair as well as suggested best practices in maintenance and safety issues. The students, through hands on activities and labs, will learn to assemble and configure a computer, install operating systems and software, and troubleshoot hardware and software problems. This course helps students prepare for CompTIA’s A+ certification. The organization and delivery of instruction in this course will adhere to the model as developed by the Business and Information Technology Education (BITE) division of the Oklahoma Department of Career and Technical Education.
OHLAP/OCAS: / OHLAP Approved – Student MUST notify teacher to submit OHLAP credit/8136 Computer Repair and Troubleshooting I
Available Certifications: / A+ Certification (First attempt is no cost to student, 2nd attempt will be at students expense)
Software Applications: / Cisco NetSpace Academy
Specific Learning Objectives:
Upon successful completion of this course, the student will be able to:
1. Understand basic terms concepts, and functions of system components, including how each component should work during normal operations and during the boot process.
2. Demonstrate the basic procedures for adding and removing field replaceable units for both desktop and portable systems.
3. Indentify the following problems for device installation and configuration _IRQs, DMAs, and I/O addresses.
4. Identify common peripheral ports, associated cabling, and their connectors and understand proper procedures for installation and configuration.
5. Understand concepts and procedures relating to BIOS.
6. Demonstrate methods of upgrading equipment.
7. Diagnose, troubleshoot and isolate problems.
8. Provide preventative maintenance procedures.
9. Practice correct procedures for protecting against hazards to people, hardware the workplace and the environment.
10. Identify popular CPSs, motherboards, and RAM and their characteristics.
11. Demonstrate knowledge of basic printer concepts, operations and components.
12. Understand basic networking concepts, how to swap and configure network cards, and repairs on the network.
13. Demonstrate and apply knowledge of hardware design, operation and maintenance.
14. Demonstrate knowledge of CPU components.
15. Install computer system (e.g. Monitor, keyboard, disk drive, and printer)
16. Perform hardware installation, configuration, and upgrades.
Successful completion of this course may allow the student to transfer to Francis Tuttle Technology Center and apply coursework to the Information Technology Cluster of Interactive Media. Successful completion is determined by 85% course grade and mastery of Cisco A+ certification.
Academic Skills (Francis Tuttle Technology Center):
English—33-36
Math—33-36
Reading—33-36
Science—33-36
Methods of Instruction:
Methods of instruction include: individualized instruction, discussion, hands-on training, hands-on projects.
Course Outline:
Blackboard will be utilized to make assignments.
Course Resources:
All learning resources are provided or made available in the form of internet-based curriculum and reference materials: Cisco supported Curriculum-IT Essentials I: Hardware and Software v4.1 (http://cisco.netacad.net) Worksheets and Lab Manual materials will be furnished to the student.
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Business Professionals of America:
All students are encouraged to join and participate in Business Professionals of America (BPA) a co-curricular national career and technology student organization. BPA is designed to reinforce competencies taught in business and technology courses. BPA will give students the opportunity to network with other students and professionals, participate in school and community-wide activities (including field trips), and attend state and national conferences. Meetings will be conducted once a month. Dues are $30 and include national & state membership dues, membership card & pin, BPA chapter t-shirt and four digital Wire magazines.
Course Delivery and Evaluation:
Methods of Instruction include textbook lessons, class discussions, hands-on-training, demonstrations, and tutorials. Rubrics, self-evaluations, performance, and teacher evaluations will all be used as means to evaluate assignments, projects, tests, and time management/work ethic/reflection sheets. Any inappropriate use of technology or content will receive a zero and discipline actions will be taken.
Grading Criteria: Your total grade is based on the following weights:
GradingItem / Category / % of Total
Time Management/Work Ethic/Participation / Participation / 10%
Projects / Projects / 40%
Chapter/Unit Tests / Test / 40%
Semester Test / Semester Test / 10%
Your course grade is recorded on your transcript as a letter grade based on the following scale:
Numerical Grade Grade
100 - 90 A
89 - 80 B
79 - 70 C
69 - 60 D
59 - 0 F
Student grades, attendance, and discipline records are online at http://powerschool.deercreek.k12.ok.us/public. For access apply through the secretary in the appropriate office. Grades will be updated by 8:00 a.m. each Wednesday.
Time Management/Work Ethic/Participation (10%):
You will be evaluated each class period on your work ethic and time management. Each day will be worth 2 points making a total of 10 points every week. Any day you are absent unexcused, you will be unable to receive any points. Remember, it is your responsibility to follow up on your absences and see that they are excused through the attendance office.
Number of points (2) awarded each day will be based on:
· Arrives to class on time ready to work hard
· Leave work area clean & orderly
· Took no hall passes
· On Task
You must record the work you complete each day during class on your TM/Work Ethic/Reflection sheet in the space provided to receive any points—just like filling out a time card in the workplace! Sheets are due each Friday and will not be accepted late.
Your instructor is the final evaluator. You must demonstrate to the instructor a strong time management/work ethic--on task, good attitude, working cooperatively with others, respectful, and giving your boss (your instructor) an honest day's work for an honest day's pay.
Projects/Assignments (40%):
At periodic intervals, projects will be given along with due dates and criteria for evaluation.
All subject matter for projects must be “pre-approved” by the instructor and the subject matter must be school appropriate. Your guideline should be “If in doubt, don’t.” A zero will be given for any inappropriate content and the project cannot be made up.
You will be expected to complete a certain amount of work each week. Due dates will be given to you so it is important to learn to manage your time effectively, moving through tasks as quickly as possible while maintaining high quality. Before you submit any work, please review it for accuracy! All assignments should be saved in your classroom folder with the appropriate assignment name followed by your initials.
YOU will be responsible for checking Blackboard for all assignments.
It is permissible to assist classmates in general discussions of software applications. General advice and interaction are encouraged. Each person, however, must develop his or her own solutions to the assigned projects, assignments, and tasks. Such collaboration (not to be confused with “copying”) constitutes the skill of teamwork. Remember that you alone are ultimately responsible for your grade.
Tests (40%):
Tests may be written, objective, subjective, performance (production), or given via the internet or an online testing program. All tests are closed book unless otherwise stated. Tests are to be completed within one class period. Should a student be working ahead, they may have the opportunity to test at the appropriate point in the sequence of materials. Breaks may not be taken during testing.
Questions about the test may be referred to the instructor. Questions will only be answered to clarify the meaning of a question. Conversations with people other than the instructor are prohibited and will result in a test grade of zero (0) for all people involved.
Assigned chapter work and projects that are part of the class must be completed and accepted (passing grade) before taking the chapter or final test.
Semester Exam (10%):
Semester Exams can be written, objective, subjective, performance, or project based.
Late Work:
Students are expected to turn in their work on time. If you know you are going to be gone you will need to get your work before your absence. All work will be posted on Blackboard. Work or tests missed due to unexcused absences will not be allowed to be made up and a grade of zero (0) will be recorded. Projects will be due on the due date without exception (late work policy does not apply to long-term projects). Students are responsible for acquiring work missed due to an absence. Please read your student handbook concerning make up work. No late work will be accepted more than five days late or during dead week in either semester.
Extra Credit :
Only twenty-five (25) extra credit points per semester will be awarded if needed. See instructor for details.
Academic Honor Code:
In order to sustain a community of trust in which the students and teacher can work together to develop their educational potential and goals, ethical standards of honesty are expected so that all students may compete fairly in the classroom to earn their academic standing through their own efforts. Violations of the honor code include lying, cheating, copy/sharing work, or stealing (as defined in the Student Handbook page14).
A student who has been found to have violated the community of trust as expressed in the honor code will receive no credit (a zero) for the assignment on which the violation occurred, and his/her parent will be informed. Any student violating the academic honor code will lose semester test exemption status in all classes and National Honor Society status will be denied or revoked. Additional consequences may be added at the discretion of school personnel.
Attendance Policy: see handbook for complete policy
Attendance and punctuality are the two biggest complaints that employers have with their employees. Part of your technology training stresses the importance of regular attendance. You will be expected to come to class ready to work. You must be in the room when the tardy bell finishes ringing. If you are tardy, you must sign in and points will be deducted from your time management/work ethic grade (explained above). Also, tardies will be assigned the consequences as listed in the DCHS Student Handbook page 20. As well, be aware that three (3) tardies will be equal to one (1) unexcused absence in individual classes each semester and also results in a loss of test exemption. Three (3) tardies will result in an Unexcused absence and Loss of Exemption, four (4) tardies will result in 2 detentions and a parent/guardian will be contacted and five (5) tardies will result in 4 detentions. Student will receive an office referral on the sixth (6) tardy and an Unexcused absence.
The District will comply with Oklahoma State Laws and the State Department of Education Accreditation Standards pertaining to the compulsory School Attendance:
High school students, grades 9 through 12, must attend classes at least 89% of the time (10 absences – including both excused and unexcused absences – per semester) to earn a passing grade in any course in which they are enrolled. Therefore, even if a student has an academic average of 60% or better in a class, he/she cannot earn a passing grade for that class if his/her attendance is less than 89% for the semester. A high school student who fails to comply with the 89% attendance rule in any class will earn a failing grade in that class. (Student Handbook page 19)
Students will not be counted absent for approved school activities.
Internet & Social Networking Policies: See Student Handbook page 26 - 27
Students will be using the Internet or social media including facebook, twitter, weblogs (blogs), online portfolios or other applications for online communication and collaboration as part of their learning activities. Any inappropriate activity will fall under the school district behavior policy.
Students should be mindful that publishing your work or ideas on the Internet is a very public activity. You should think carefully about anything you publish. Even if you delete something after you have published it, it can be found on the web for years afterwards. You shouldn’t publish anything you wouldn’t be comfortable with anyone viewing e.g. from parents to future employers.
Again, using the computer for anything other than class work will result in a zero for your time management/work ethic grade on any given day.
It is important that each student is aware of their rights and responsibilities as outlined in the Internet Acceptable Use Policy signed. Any inappropriate use could lead to the loss of Internet privileges.
Bring-Your-Own-Device Policy (cell phones, iPods, iPads, laptops, tablets, etc.):
There will be times when I allow students to use their own devices. However, it will be for an educational purpose and students will have to be responsible to not conduct personal business during class time.
Class Procedures:
Be prepared! Upon entering the classroom, get any materials (textbooks, lab manuals, handouts) needed for the area in which you are currently working. Since roll will be taken from a seating chart, please proceed to your assigned seat and begin working as quickly as possible. Throughout the year seating may be changed based on placement in groups using a variety of group selection processes. The instructor reserves the right to change seating assignments and/or group assignments at her discretion due to behavioral or related issues.
Hall passes will be given out on an emergency basis only at a cost of 2 points per request to be deducted from your 10 point time management/work ethic daily grade. Breaks between classes should be used for getting drinks or going to the restroom. Should you have an emergency need to leave the room, you must first get permission and a pass from me and then sign out indicating the date, time, and your destination. Upon returning, you must sign in with your return time. On your daily Time Management sheet, you will indicate that you took a hall pass. Should you not do so, all points for the current week will be deducted.
Further, you will be expected to leave your work area clean and orderly. There will be a 2 point deduction from your time management/work ethic grade for such items as: trash left at your workstation, textbook/supplies/equipment not put away, chair not pushed in, pen/pencil marks found on any equipment or tables, and failure to log out of the network.