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Title / Apply quality management techniques to a project
Level / 4 / Credits / 5
Purpose / A project team member usually performs the functions required by this standard under direction of the project manager and working with other project team members.
People credited with this unit standard are able to: contribute to quality planning; apply quality standards; and contribute to continuous improvement, for a project.
Classification / Business Operations and Development > Project Management
Available grade / Achieved
Explanatory notes
1Legislation relevant to this unit standard may include but is not limited to: Health and Safety in Employment Act 1992; Resource Management Act 1991; Human Rights Act 1993; Privacy Act 1993; Employment Relations Act 2000.
2To demonstrate competence in this unit standard, a candidate must be able to provide evidence that they have contributed to the quality management of projects. This will include evidence of working with others to develop quality plans and quality assurance mechanisms for the project; monitoring and controlling quality within the project against requirements, and acting on identified problems and/or issues; contributing to continuous improvement; and reviewing quality on project completion and closure. This contribution may be within the candidate's own area of expertise or across several aspects of the project. Evidence may be gathered from the candidate's contribution to several simultaneous projects, or to one project over an extended period of time.
3Definitions
Organisational requirements refer to instructions to staff on policy and procedures which are documented in memo or manual format and are available in the workplace. These requirements include but are not limited to – site specific requirements, and company quality management requirements.
Delegated authority means authority within established organisational framework, procedures and routines; under limited guidance and supervision; within agreed authorisation and limits; in a multi-disciplinary environment subject to frequent change.
Outcomes and evidence requirements
Outcome 1
Contribute to quality planning for a project.
Evidence requirements
1.1Contribution assists in determining quality requirements of project stakeholders.
1.2Contribution assists in establishing quantifiable quality criteria for project outcomes and objectives.
1.3Information is sourced to locate and interpret quality policy and procedures in accordance with organisational requirements.
Rangeinformation may include – project quality guidelines and instructions; designated standard operating procedures and regulations; organisational quality management policy and guidelines as applied to specific requirements of a project; organisation and project standards.
1.4Contribution assists in the development of quality requirements in the project plan and processes.
Outcome 2
Apply quality standards to a project.
Evidence requirements
2.1Quality assurance is implemented within the project in accordance with delegated authority, and agreed quality standards and guidelines.
Rangequality assurance may include – a systematic review of the project management process to ensure compliance with organisational policy and guidelines; a project finalisation process to capture lessons learned and enable continuous improvement.
2.2Records and documentation are maintained in accordance with agreed procedures to facilitate quality control and to provide an audit trail in accordance with organisational requirements.
Rangequality control may include – monitoring conformance with the specification; inspections and audits in compliance with guidelines; reporting of variances; recommended ways to eliminate causes of unsatisfactory performance of products or processes; regular inspection by the individual or the monitoring of inspections by internal or external agents.
2.3Results of project activities and product or service performance are documented and evaluated to determine compliance with agreed quality standards.
2.4Any shortfalls in quality outcomes are reported to other parties to enable appropriate action to be initiated in accordance with organisational requirements.
Rangeother parties may include – project manager, higher project authority, team members, project specialist or other personnel.
Outcome 3
Contribute to continuous improvement for a project.
Evidence requirements
3.1Assistance is provided in the ongoing review of the project outcomes to determine the effectiveness of quality management activities.
3.2Quality management issues and responses are reported to other parties for application in future projects in accordance with organisational requirements.
This unit standard is expiring. Assessment against the standard must take place by the last date for assessment set out below.
Status information and last date for assessment for superseded versions
Process / Version / Date / Last Date for AssessmentRegistration / 1 / 17 April 2009 / 31 December 2018
Rollover and Revision / 2 / 24 October 2014 / 31 December 2020
Review / 3 / 20 July 2017 / 31 December 2020
Consent and Moderation Requirements (CMR) reference / 0113
This CMR can be accessed at
Please note
Providers must be granted consent to assess against standards (accredited) by NZQA, before they can report credits from assessment against unit standards or deliver courses of study leading to that assessment.
Industry Training Organisations must be granted consent to assess against standards by NZQA before they can register credits from assessment against unit standards.
Providers and Industry Training Organisations, which have been granted consent and which are assessing against unit standards must engage with the moderation system that applies to those standards.
Requirements for consent to assess and an outline of the moderation system that applies to this standard are outlined in the Consent and Moderation Requirements (CMR). The CMR also includes useful information about special requirements for organisations wishing to develop education and training programmes, such as minimum qualifications for tutors and assessors, and special resource requirements.
NZQA National Qualifications ServicesSSB Code 130301 / New Zealand Qualifications Authority 2018 / / New Zealand Qualifications Aut