PRINCIPLES OF MANAGEMENT

MGT 3371 TAAA

Summer Session A, 2012: May 29-June 26

Course Syllabus

INSTRUCTOR INFORMATION:

Robert Wheatley, Ph.D.

Professor of Management

257 Bibb Graves Hall

Sorrell College of Business

Troy University

Troy, AL 36082

334.670.3161 (TEL)

334.670.3599 (FAX)

334.670.3459 (ADM)

STUDENTS: Put “MGT 3371 TAAA” in the subject line of any emails sent to the instructor.

Please Note: To get credit for all work, individuals and groups must submit a (keyed) hard copy to the instructor at the beginning of the class on the date specified, or, when directed, post or submit assignments (usually before 11:00 p.m. CTZ) on the date specified using ONLY the “Assignments” section of Blackboard. For items requiring a posting, please post your response to the appropriate Blackboard Course Section (for example, Class Discussion Board, CDB, or Group Discussion Board, GDB). For all other assignments, submit a (keyed) hard copy directly to your instructor, or, when directed, submit your work directly to the “Assignments” section of Blackboard; do not email your assignments (either in the email body or using an Attachment) to the instructor. ALWAYS use our protocol for submitting all assignments, and for all communications with the instructor (that is: your name/group names, MGT 3371 TAAA, Group [ # ] if a group assignment, Week [ # ], and Assignment [ # ]—all on the first numbered TEXT page of the assignment) so that you will be readily identified and given credit for your work. ALWAYS start the Subject line with MGT 3371 TAAA for individual email messages.

Always key your FULL NAME at the end of your emails; your instructor will not respond when these email (and general ethical) conventions are not followed.

Note: The instructor reserves the right to make changes to the course syllabus prior to or during the term. The instructor will notify students, via email or Blackboard announcement, when changes are made in the requirements and/or grading of the course.

COURSE PREREQUISITES

ECO 2252

OFFICE HOURS

Monday-Thursday: 9:30-10:30 a.m.
Other times by appointment

GENERAL INFORMATION

Time of Class: 10:30 a.m. to 12:50 p.m.; M-R

Class Location: 154 Bibb Graves Hall

ENTRANCE COMPETENCIES:

Students must have the knowledge and skills necessary to perform at the undergraduate level, as well as certain personal characteristics to complete the course in a timely fashion. They must also have a satisfactory level of technical competence to be able to navigate Blackboard, the Internet, and the Troy University Library online. A sufficient business academic background is required for successful course completion. Business experience would be helpful.

STUDENT EXPECTATION STATEMENT:

Academics: I expect students to read the required material in advance, review the end-of- chapter items and ask questions to check their understanding, monitor the announcements page for course updates, check their emails regularly, participate meaningfully in all discussions, complete exams on the scheduled day, and submit assignments—all in a timely manner as scheduled. All grades are earned, and good grades are the result of personal commitment and substantial effort.

If problems arise, students are expected to contact me as soon as possible—prior to the due date—to discuss the problem.

CATALOG DESCRIPTION:

An introduction to management functions, principles, and techniques. The course includes a discussion of planning, organizing, influencing through leadership, and control within the organization. Prerequisite: ECO 2252.

PURPOSE:

To provide an understanding of how interaction among individuals and groups affects the performance of business organizations. This course covers the concepts, logic, methodology, and terms used by the technicians in the field of management. It also presents the latest developments in the field and addresses research patterns and trends in management.

STUDENT LEARNING OUTCOMES/COURSE OBJECTIVES:

Upon completion of the course, the student should be able to:

1. List and describe major management theories as represented through the history of modern management thought.

2. Define and describe the planning, organizing, leading, and controlling functions of management.

3. Describe the internal and external environments of management.

4. Demonstrate written communication skills appropriate to the profession of management.

5. Discuss ethics and social responsibility in the context of management.

6. Understand concepts

6.1 Explain concepts

6.2 Give examples

7. Apply concepts and principles to new situations

7.1 Relate concepts to events

7.2 Prepare assignments illustrating text/class material

7.3 Use critical thinking and problem solving skills

8. Write clear, effective case studies, assignments, reports, etc.

8.1 Cover problem/subject thoroughly

8.2 Incorporate public relations into work

8.3 Organize work logically and meaningfully

8.4 Apply grammar and usage rules

9. Participate in class discussions

9.1 Share views with class members

9.2 Support and defends views

9.3 Contribute to team/class activities

10. Understand managerial functions, activities, etc.

10.1 Explain functions

10.2 Identify principles and dynamics

10.3 Summarize skills

10.4 Explain international concepts

11. Demonstrate commitment to improvement

11.1 Critically review work

11.2 Accept suggestions and make revisions accordingly

ADDITIONAL READINGS:

To Be Announced

TEXTBOOK(S) AND/OR OTHER MATERIALS NEEDED:

Bateman, T. S., & S. A. Snell. (2013) MANAGEMENT: LEADING & COLLABORATING IN THE COMPETITIVE WORLD. Tenth Edition. Boston: McGraw-Hill, Irwin. Students should have their text the first week of class. Not having your book will not be an acceptable excuse for late work.

OTHER MATERIALS (REQUIRED)

Narrow-lined notebook paper, plain unlined paper, and printer paper.

BASIS FOR EVALUATION

1. Test #1, 1/4

2. Test #2, 1/4

3. Test #3, 1/4

4. Cases, reports, quizzes (both announced and unannounced), other assignments, class participation, etc., 1/4

5. All grades will be assigned according to the following scale:

A 90-100%

B 80-89%

C 70-79%

D 60-69%

F 0-59%

FA: “FA” indicates the student failed due to attendance. This grade will be given to any student who

disappears from the course for three or more weeks. See the Attendance section of this syllabus

for additional information.

6. All work is due on the day designated, at the beginning of the class period; it will be considered late immediately after the start of class and will be dropped one letter grade. Late work will continue to be dropped one letter grade for each class period late—regardless of the situation.

7. All work (excluding class work) is to be computer printed.

8. Unexcused absenteeism or tardiness results in a grade of zero for each test or assignment. An official written excuse (physician's note or TU activity advisor's note) must be presented immediately upon return (or prior instructor approval secured) before a missed assignment or test can be completed. All missed assignments or tests must be completed within one week after returning to class. The student is responsible for all arrangements. The course grade will be reduced one letter grade for every two unexcused absences; every two days late to class or every two early departures = one unexcused absence (student must see instructor immediately after class that day to change the unexcused absence to an unexcused tardy).

9. All tests include instructor notes and related text Chapters (or parts of Chapters).

10. NO “DROP PASSING” OR “INCOMPLETE” WILL BE GRANTED/RECORDED AFTER MONDAY, JUNE 4.

TEST EVALUATION CRITERIA:

Our tests will consist of mostly open-ended, subjective, or applied items. Answers to questions will be evaluated, in part, using the following criteria:

1. Readability--Can I read it?

2. Did you answer the question, and all parts of the question (not some other question, and no parts of the answer are missing)?

3. Did you prominently use the material in this course to answer the question --especially, did you use a perspective developed in this course in your answer?

4. Is there a logical structure and flow to your answer?

5. Can you "integrate"--that is, put more than one idea together, or, apply a theory to a real problem?

Please especially note #3 above. An answer can be well written with excellent logic, but still fail to achieve a high grade because it does not clearly demonstrate a linkage to our course material.

INCOMPLETE WORK POLICY

Incomplete work at the end of the term will not be accepted. All work eligible to be made up must be made up within one week. No assignments in addition to those given or administered in class will be given to any individual.

AMERICANS WITH DISABILITIES ACT (ADA):

Troy University supports Section 504 of the Rehabilitation Act of 1973 and the Americans With Disabilities Act of 1990, which insure that postsecondary students with disabilities have equal access to all academic programs, physical access to all buildings, facilities and events, and are not discriminated against on the basis of disability. Eligible students, with appropriate documentation, will be provided equal opportunity to demonstrate their academic skills and potential through the provision of academic adaptations and reasonable accommodations. Further information, including appropriate contact information, can be found at the following link: http://www.troy.edu/humanresources/ADAPolicy2003.htm.

HONESTY AND PLAGIARISM:

The awarding of a university degree attests that an individual has demonstrated mastery of a significant body of knowledge and skills of substantive value to society. Any type of dishonesty in securing those credentials therefore invites serious sanctions, up to and including suspension and expulsion (see Standard of Conduct in each TROY Catalog). Examples of dishonesty include actual or attempted cheating, plagiarism*, or knowingly furnishing false information to any university employee.

*Plagiarism is defined as submitting anything for credit in one course that has already been submitted for credit in another course, or copying any part of someone else’s intellectual work – their ideas and/or words – published or unpublished, including that of other students, and portraying it as one’s own. Proper quoting, using strict APA formatting, is required, as described by the instructor. All students are required to read the material presented at: http://troy.troy.edu/writingcenter/research.html

·  Students must properly cite any quoted material. No term paper, business plan, term project, case analysis, or assignment may have no more than 20% of its content quoted from another source. Students who need assistance in learning to paraphrase should ask the instructor for guidance and consult the links at the Troy Writing Center.

·  This university employs plagiarism-detection software, through which all written student assignments are processed for comparison with material published in traditional sources (books, journals, magazines), on the internet (to include essays for sale), and papers turned in by students in the same and other classes in this and all previous terms. The penalty for plagiarism may range from zero credit on the assignment, to zero in the course, to expulsion from the university with appropriate notation in the student’s permanent file.

LIBRARY SUPPORT:

The Libraries of Troy University provide access to materials and services that support the academic programs. The address of the Library Web site is https://library.troy.edu This site provides access to the resources of all Campus and Regional Libraries, as well as to resources such as the Library’s Catalog and Databases. Additionally, the Library can also be accessed by choosing the “Library” link from the University’s home page, www.troy.edu, or through the eLibrary tab within Blackboard.

INDIVIDUAL WORK:

This work is normally completed alone. It may or may not be submitted to the instructor for grading depending on the task requirement. Using the course protocol for submitting work, include your name in the heading if the task is submitted for grading—along with the course and section number, week number, and assignment number. Individual work will be rank ordered and grades incrementally assigned to ranks (individuals).

GROUP WORK:

This work should be accomplished collaboratively by the group. Only one work product is submitted by the group. Work should NOT be split up and recombined. The group should use a team/group leader each week whose duties to the group include managing the group work task(s) for that week, to include the final edit and submission to the instructor by the due date. The leader should use Turnitin.com to establish the originality of all work BEFORE it is submitted by the group for grading if requested by your instructor. Using the course protocol for submitting group exercises, include the group member’s names in the heading with that week’s “leader” listed first—along with the course and section number, group number, week number, and assignment number. Group assignments will be rank ordered and grades incrementally assigned to ranks (groups).

REPORTS/BRIEFINGS/WRITTEN WORK: GENERAL FORMAT:

Number all pages and use American Psychological Association (APA) format, 12-point font—Times New Roman style, double-spacing (LS = 2), paragraph indention, section headings, our heading protocol, and submit in MS-Word format.

COURSE CONTENT

The student is expected to punctually attend all class meetings, read course material prior to class, complete assignments by the due date, and take exams on the scheduled date.

T, 5/29 Introduction; Managing & Performing (1)

W, 5/30 The Evolution of Management (Appendix A)

R, 5/31 External & Internal Environments (2)

M, 6/4 Managerial Decision Making (3)

T, 6/5 Planning & Strategic Management (4)

W,6/6 Ethics & Corporate Responsibility (5, Appendix B)

R, 6/7 Test #1* (1, Appendix A, 2-4); Organization Structure (8)

M, 6/11 Organizational Agility (9)

T, 6/12 Human Resources Management (10)

W, 6/13 Managing the Diverse Workforce (11)

R, 6/14 Test #2* (5, 8-11, Appendices B & C); Leadership (12)

M, 6/18 Motivating for Performance (13)

T, 6/19 Teamwork (14)

W, 6/20 Communicating (15)

R, 6/21 Managerial Control (16)

M, 6/25 Creating & Leading Change (18)

T, 6/26 Test #3* (12-16, 18) 10:30 a.m. to 12:30 p.m.

*Test material includes instructor notes and related Chapters (or parts of Chapters) in the textbook.

Daily Assignments: TBA

ASSIGNMENT POLICY:

1. Announced in advance: All work is due on the day designated, at the beginning of the class period. It will be considered late immediately after class starts. Work must be received on time for full credit. Late work will be dropped one letter grade for each class period late—regardless of the situation. Students may submit work earlier than the due date. After one week, a grade of “F” will be assigned.

2. Not announced in advance: All work is due prior to the end of class. No make-ups will be permitted. If prior approval for an absence is given, that student will have one fewer class scores to average—ONE TIME ONLY. For the second absence when work is due, a “zero” will be recorded.