1. What Are the Three Largest Waterfall Scenic Spots in China?

江西省导游大赛知识问答（英语部分）试题

一、全国导游基础知识

1. What are the three largest waterfall scenic spots in China?

(1) Huangguoshu Waterfall Scenic Spot;

(2) Hukou Waterfall Scenic Spot;

(3) Diaoshuilou Waterfall Scenic Spot;

2. Who is worshiped as the great teacher by the Taoist followers? Which book is considered his masterpiece?

(1) Lao Zi;

(2) The book is Dao De Jing.

3. What are the four famous Holy Buddha Mountains in China?

(1) Mt. Wutai in Shanxi Province；

(2) Mt. Emei in Sichuan Province;

(3) Mt. Putuo in Zhejiang Province;

(4) Mt. Jiuhua in Anhui province.

4. What are the four famous grottoes in China?

(1) Dunhuang Mogao Grottos;

(2) Yungang Grottos in Datong;

(3) Longmen Grottoes in Luoyang;

(4) Maijishan Grottoes in Tianshui;

5. Please name at least five world cultural heritages of China.

(1) Palace Museum;

(2) Gardens in Suzhou;

(3) Mogao Grottoes;

(4) Chengde Summer Resort;

(5) Potala Palace;

(6) Emperor Qin’s Mausoleum and Terracotta Warriors;

(7) Royal Mausoleum of Ming and Qing Dynasties;

(8) Confucius Temple in Qufu;

(9) Lijiang Ancient Town;

(10) the Great Wall, etc.

6. Please name the Five Sacred Mountains in China.

(1) Mt. Taishan in Taian City, Shandong Province;

(2) Mt Huashan in Huayin county, Shaanxi Province;

(3) Mt Henshan in Henshan County, Hunan Province;

(4) Mt. Henshan in Hunyuan County, Shanxi Province;

(5) Mt. Songshan in Dengfeng County, Henan Province;

7. What are the three most famous pavilions along the Yangtze River?

(1) Yueyang Pavilion in Yueyang City, Hunan Province;

(2) Huanghe Pavilion in Wuhan City, Hubei Province;

(3) Tengwang Pavilion in Nanchang City, Jiangxi Province;

8. What’s the symbol of tourism of China? What is its origin?

(1) The symbol of tourism of China is the “Horse on Flying Swallow”;

(2) It originates from the eastern Han Dynasty bonze ware “Horse on Flying Swallow”, the galloping horse with its right hind foot on a flying swallow;

9. What are the most famous tourist attractions in honor of Confucius? Where are they?

(1) Kong Family Mansion;

(2) Confucius Temple;

(3) Cemetery of the Kong Family;

(4) in Qufu, Shandong province;

10. What are the types of Chinese gardens in terms of owners?

(1) imperial gardens;

(2) private gardens;

(3) temple gardens;

11. What are the four types of famous embroideries in China?

(1) Suzhou Embroidery;

(2) Hunan Embroidery;

(3) Guangdong Embroidery;

(4) Sichuan Embroidery;

12. What are the four most famous schools of Chinese cuisine?

(1) Sichuan cuisine;

(2) Cantonese cuisine;

(3) Shandong cuisine;

(4) Huaiyang cuisine;

13. What are the main religions in China?

(1) Buddhism;

(2) Taoism;

(3) Islamism;

(4) Christianity;

14. What are the three Gorges of the Yangtze River?

(1) Qutang Gorge;

(2) Wu Gorge;

(3) Xiling Gorge;

15. What is the slogan of 2010 Shanghai World Expo? What is the name of the mascot?

(1) The slogan is Better city, Better life;

(2) The name of mascot is Haibao;

16. What are the “Four Great Chinese Inventions”?

(1) Papermaking;

(2) Printing;

(3) Gunpowder;

(4) Compass;

二、江西导游基础知识

17. What are the main mountains in Jiangxi province?

(1) Mt. Huaiyu;

(2) Mt. Wuyi;

(3) Mt. Jiulian;

(4) Mt. Luoxiao;

(5) Mt. Mufu;

(6) Mt. Jiuling;

18. What do “Four Mountains and one lake” refer to in Jiangxi’s unique mountains and waters?

(1) Mt. Lushan;

(2) Mt. Jinggang;

(3) Mt. Longhu;

(4) Mt. Sanqing;

(5) Poyang Lake;

19. What are the famous red basins in Jiangxi province?

(1) Ji-Tai Basin;

(2) Ganzhou Basin;

(3) Xinfeng Basin;

(4) Xingguo Basin;

(5) Ruijin Basin;

(6) Nanfeng Basin;

(7) Yiyang Basin;

20. Which cities in Jiangxi have been included in the Excellent Tourism Cities in China?

(1) Nanchang;

(2) Jiujiang;

(3) Jinggangshan;

(4) Ganzhou;

(5) Yingtan;

(6) Jingdezhen;

(7) Shangrao;

21. What are 3 famous temples in Mt. Lu?

(1) Donglin Temple;

(2) Xilin Temple;

(3) Dalin Temple;

22. Where do the 5 forts refer to in Mt. Jinggang?

(1) Huangyangjie;

(2) Zhushachong;

(3) Tongmuling;

(4) Shuangmashi;

(5) Bamianshan;

23. What are the 4 ancient academies in Jiangxi Province?

(1) the White Deer Hollow Academy in Lushan;

(2) Ehu Academy in Yanshan County;

(3) Bailuzhou Academy in Ji An;

(4) Yuzhang Academy in Nanchang;

24. What are the features of the porcelain wares made in Jingdezhen?

(1) as white as jade;

(2) as thin as paper;

(3) as melodious as bell;

(4) as bright as mirror;

25. What are the features of tourism resources in Jiangxi Province?

(1) Unique mountains and waters;

(2) Red revolutionary cradle;

(3) Ceramic arts;

(4) Taoism Culture;

三、旅游法规

1. What are the double functions of tour guide service?

(1) Realizing the material consumption of tourists, boosting the development of tourism industry and creating economic efficiency;

(2) Meeting the spiritual demands of tourists, promoting the social and cultural exchange and creating social efficiency.

2. What are the contents of contemporary tour guide service?

(1) Introduction service of guiding;

(2) Life service during traveling;

(3) Transportation service in cities;

3. What are the contents of the Civil Moral Basic Regulations?

(1) Patriotism and law-abiding;

(2) Politeness and honesty;

(3) Solidarity and friendliness;

(4) Thriftiness and independence;

(5) Devotion and contribution;

4. What are the features of modern tour guide service?

(1) Highly independent;

(2) High integration of mental and manual labor;

(3) Complex and changeable;

(4) Intercultural;

5. What are the basic requirements of the tourism professional ethics for tour guides?

(1) To know the nature and task of the tourism industry clearly and devote to the tourism industry;

(2) To serve the guides wholeheartedly and improve the service qualities;

(3) To bear the patriotism and be a firm patriot；

6. What moral cultivation should tour guides have?

(1) To love the motherland as well as socialism;

(2) To hold the excellent moral traits;

(3) To devote to the job, being dutiful and dedicated;

(4) To possess the noble sentiments;

(5) To observe the discipline and abide by the law;

7. What are basic principles for the professional language of tourism employees?

(1) Principle of witness;

(2) Principle of timing;

(3) Principle of forgiveness;

(4) Principle of moderation;

8. What are the basic qualities that should be possessed by tour guides?

(1) The good behavioral conducts;

(2) The profound knowledge;

(3) The strong ability to work independently and the innovative spirit;

(4) The high professional qualification for guidance;

(5) The sense of competition and enterprising spirit;

(6) The physical and moral health;

(7) The decent appearance and behavior;

9. What are the main contents of cultivating the sentiments of tour guides?

(1) To the homeland, the guides should build up patriotism;

(2) To the collectivity, the guides should build up the collective spirit;

(3) To the tourists, the guides should build up the thought of serving wholeheartedly;

(4) To the individual, the guides should build up the sense of cherishing posts and devoting to work;

10. What are the basic requirements for taking the tour guide certificate examination?

(1) He who has the educational background of high school, secondary specialized school, or the above;

(2) He who is in good health;

(3) He who has the basic knowledge and language competence required by the guidance;

(4) He who has the nationality of PRC;

11. What are the contents about the physical and mental health of tour guides?

(1) Healthy body;

(2) Mental balance;

(3) Calm mind;

(4) Sound thought;

12. Under what situations should the tourism administration department decline to issue the certificate to the applicants?

(1) He who has no capacity or limited capacity for civil conduct;

(2) He who has infectious diseases;

(3) He who is imposed with criminal punishments (except negligent crimes);

(4) He who has been withdrawn his tour guide certificate;

13. What are the major responsibilities of overseas tour leader?

(1) Giving a brief introduction to the destination country (region) and accompany the tour group during the whole journey;

(2) Carrying out the travel contract;

(3) Organizing and uniting the tour group well;

(4) Setting up a bridge between the tour group and the reception agency in the destination;

14. How to classify the safety accidents of tourism?

The safety accidents of tourism refer to the accidents involving tourists’ personal and property safety. It can be classified into 4 grades:

(1)  Minor accident;

(2)  Ordinary accident;

(3)  Major accident;

(4) Extra Serious Accident;

四、导游业务

1. What preparations should the local guide make before receiving the tour group?

(1) To know well about the reception plan;

(2) To settle down the reception affairs;

(3) To prepare the necessities;

(4) To get himself linguistically prepared and arm himself with general knowledge for travel;

(5) To make himself look professional;

(6) To get himself psychologically prepared;

2. What should the local guide do when the tour group is doing shopping?

(1) To introduce the features of the local specialties to the tourists;

(2) To provide the necessary service to the tourists at any time during shopping, such as interpretation, the introduction of the procedures for the consignment, etc.

(3) To protect the legal rights of the tourists.

3. What should the local guide do at the airport (the station, the wharf) after meeting the tour group?

(1) To make a brief introduction, and express welcome to the group;

(2) To check out the number of tourists, and if there is a discrepancy, report to the travel agency immediately;

(3) To sort and count the baggage collectively;

(4) To remind the tourists of taking well with their carry-on baggage, and lead them into the coach;

4. What should the local guide do when the tour group is on the way to the hotel?

(1) To deliver the welcoming speech;

(2) To adjust well the time on the coach when there is a problem of time difference;

(3) To do well the first on-the-way introduction;

5. What should the local guide do when the tour group is on the way to the sightseeing spot?

(1) To reaffirm the activity plan, introducing the important news home and aboard if possible;

(2) To talk about the views along the way;

(3) To give a brief account of the scenic spot the group is heading for;

(4) To take measures to keep the tourists entertained;

6. What should the local guide do after arrival at and before entry into the scenic spot?

(1) To remind tourists of some information about the bus, such as type, color, symbol, license number as well as parking sites and departure time;

(2) To tell the tourists touring route, duration of stay and when and where to meet after the visit before the sketch map of scenic spot;

(3) To make clear some points for attention;

7. What are the behavioral features of tourists from America?

(1) The strong time-consciousness;

(2) The straightforward character;

(3) Being fond of asking questions.

(4) Being humorous;

(5) The independent personality;

(6) Not being modest;

8. What methods can be used to adjust the tourists’ moods?

(1) Method of compensation;

(2) Method of distraction;

(3) Method of analysis;

9. What are the behavioral features of tourists from European region?

(1) Having rich traveling experiences;

(2) Asking for elegance;

(3) Seeking for traditional and modern cultures;

(4) Putting emphasis on personalized service;

10. What are the major duties of national guide?

(1) Carrying out the reception plan;

(2) Maintaining contact with related departments;

(3) Organizing and coordinating travel activities;

(4) Protecting the safety of tourists and resolve problems;

(5) Doing propaganda and investigation;

11. What are the major duties of local guide?

(1) Organizing traveling activities;

(2) Making a good arrangement of reception;

(3) Introducing tourist attractions;

(4) Safeguarding the safety of guests;

(5) Dealing with special cases;

12. What are the eight essentials of the tour guide’s language?

(1) Said with illustrative examples;

(2) Supported with evidence;

(3) Said with solid judgment;

(4) Reasoned with feeling;

(5) Related with politeness.

(6) Expressed with vitality;

(7) Expanded by humor;

(8) Made clear by metaphor;

13. What are the behavioral features of tourists from the lower reaches of the Yangtze River?

(1) Strong consciousness of traveling;

(2) Strong sense of insurance;

(3) Strong sense of complaints;

(4) High commercial sensitivity;

14. What should the first on-the-way introduction include?

(1) Views on the sides and local customs and habits;

(2) Introduction about the hotel;

(3) Announcing the assembling place and parking site before getting off the bus in front of the hotel.

15. What should be included in the welcoming speech?

(1) Warmly welcoming the tourists on behalf of local travel agency, tour guide and driver;

(2) Making self-introduction and travel agency;

(3) Introducing the driver;

(4) Showing the earnest hope to offer high quality services to tourists;

(5) Wishing the tourists a good trip

16. What are the basic contents of landscape introduction?

(1) The historic background;

(2) The location;

(3) The features;

(4) The status;

(5) The value;

(6) The comments of celebrities;

17. What should tour guide pay attention to when chatting with tourists?

(1) The attitude during conversation: sincere and solemn;

(2) The appearance during conversation: free and natural;

(3) The eyesight during conversation: frank and honest;

(4) The posture during conversation: proper and matched;

(5) The language during conversation: graceful and decent;

18. What are the principles of dealing with individual requests of tourists?

(1)  Taking great efforts to satisfy the needs;

(2)  Listening carefully and explaining patiently;

(3)  Respecting tourists, neither haughty nor humble;

19. How should the local guide prevent the accidents of “missing the tour group”?

(1)  Reading the reception plan carefully, and checking personally and clearly about the arrival date, time and pick-up points of tour group;

(2)  Checking out the exact arrival time of vehicle;

(3)  Arriving at the pick-up points half an hour in advance and wait for the group;

20. How to deal with the situation when tourists want to watch a show at their own expenses?