Introduction
Follow up after sales letter is a follow up letter written to trace out the status of business dealings, pending tenders, after sales services etc. It will act as a reminder to complete a pending task. It is a formal letter and hence it should be polite and clear. It is usually written to customers and the content should be customer friendly.
Follow Up After Sales LetterTips
The following tips will help you to write a follow up after sales letter:
- The letter should be clear, simple and easy to understand.
- The content should be up to the point, simple and short.
Sample Follow Up After Sales Letter
To:
Bharat Kumar
78, Link Road,
Andheri
Mumbai
25th September, 2013
Subject: Follow up letter related to transaction – Sales Invoice no.87790
Dear Sir,
You are one of our valuable customers who bought Aquaguard water purifier on 7th ocotber, 2012. We want to remind you that the annual maintenance contract will expire on 7th October, 2013. If you are pleased with our services, we request you to opt for the renewal of the annual maintenance contract.
We assure our full cooperation during the contract period. Our trained technicians will attend to your complaints immediately. There will be timely maintenance of the machine. If any repair problem arises, it will be done free of cost under annual maintenance contract.
We shall send our company representative at your convenient time.
We hope you will renew our services and continue our relationship.
Please get back to us at the earliest.
Thanking you,
Yours Sincerely,
Vijay Sharma
Follow Up After Sales LetterTemplate
To,
______(customer’s name)
______(employee’s address)
______
______
Date ______(date of writing letter)
From
______
______
______
Dear Mr. /Ms______(name of the customer),
You have been one of our valuable customers. You bought our company product______(name of the product) on ______(date of purchase).
In this regard, we want to remind you that your ……………..(name of product) is due for renewal of annual maintenance contract. We hope you did not encounter any problems with our service during the last few years. Under the annual maintenance contract, any repairs arising during the period are done free of charge.
If you opt for renewing our annual maintenance contract, we shall send our company representative to you at your convenient time.
It has been our constant endeavour to satisfy our customers. And we are confident that we have been successful in our efforts.
Customers like you give us the motivation to work more efficiently. We value your suggestions and complaints in the same manner. We hope to continue or association in the coming years as well.
Thanking you,
Yours Sincerely,
______(your name and designation)
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