MIRACOSTACOLLEGE
CLASS TITLE:DIRECTOR OF CASHIERING SERVICES
BASIC FUNCTION:
Under the direction of the Vice President, Business and Administrative Services, manages cashiering, student financial services, and centralized accounts receivable systems for the college. Manages and coordinates activities of workers engaged in keeping complete books of tuition fees and other receipts for the institution, assuring compliance with state and federal regulations, policies, and procedures.
REPRESENTATIVE DUTIES:
- Coordinate and supervise all operations of activities pertaining to student accounts, assure that invoices are promptly and properly paid; assure monies are collected promptly and deposited properly in student accounts and general ledger; assure compliance with audit requirements and implement auditor recommendations. Maintain current procedures regarding student accounts; develop, monitor and evaluate cashiering procedures.[E]
- Plan, organize, implement and coordinate all aspects of centralized accounts receivable, including; student accounts; ticket sales, and retail sales.Monitor new andongoing set-up of computerized data tables, testing and monitoring for consistency of data.[E]
- Supervise, train and evaluate the performance of assigned personnel; assign and review work of personnel. Hire, train and schedule temporary workers. Maintain departmental calendar of deadlines. Manage budget for student accounts department.[E]
- Provides direction and leadership in financial and cash management, write and interpret district policies and procedures review and implement changes; conduct special studies as required; ensures compliance with college, state and federal regulations and standard accounting procedures. Authorize petty cash disbursements. Coordinate and implement 1098-T tax form fee breakdown procedure for students. Prepare and process a variety of documents involved in financial transactions.[E]
- Oversee process for disbursement of financial aid checks and auto-deposits, collection of student fees, processing of student and third party billing; set-up due date and adjustment calendars, and process collections. Research and analyze refund requests. Approve exceptions to refund policies.[E]
- Create and maintain a variety of complex financial and statistical reports and summaries related to student accounts; receive, review, balance and reconcile accounts and financial reports from records maintained. Record and reconcile web credit card transactions.
- Communicate with third party agenciesto arrange payments or resolve discrepancies as necessary. Approve and establish new third party contracts with providers, as necessary.
- Set-up and monitor fee deferments and waivers in the system. Coordinate disbursement and monitoring of emergency loans.
- Define objectives and audit student and general ledger accounts, as necessary to ensure proper internal control. Plan and conduct internal audits and examine accounting systems used in departments with financial activities and recommend appropriate improvements. Develop strategies to fulfill audit findings.[E]
- Perform specialized PeopleSoft duties including manage student accounts, software testing, software set-up and monitor all student fee programs for credit, noncredit and community services programs. Test and evaluate patches and fixes for the PeopleSoft student accounts module. Coordinates directly with Instruction, Admissions and Records, Financial Aid, Fiscal Services, Academic Information Services, Community Learning Center,and software consultants.
- Perform related duties as assigned
KNOWLEDGE AND ABILITIES:
KNOWLEDGE OF:
Knowledge of: principles and practices of cashiering and cash control procedures; automated accounting systems; centralized purchasing practices and procedures; centralized office policies and practices; supervisory practices
Federal, state and local rules regulations and requirements related to Student Financials, Financial Aid, and District accounting functions.
Financial analysis and research techniques.
Principles and practices of supervision and training.
Modern office practices, procedures and equipment.
District organization, operations, policies, and objectives.
Computer applications.
Interpersonal skills using tact, patience and courtesy.
Oral and written communication skills including correct English usage, grammar, spelling, punctuation and vocabulary.
State Education Code and other applicable laws.
ABILITY TO:
Learn and maintain complex PeopleSoft Student Financials software.
Work with administration, faculty and staff responsively and interactively.
Attend a variety of meetings, workshops and conferences to receive and provide information; maintain an understanding of current practices through continued participation in professional organizations.
Coordinate and supervise the operations and activities in the area of student accounts. Analyze, design, compare and apply complex rules and procedures.
Maintain complex financial records and accounts.
Hire, train, supervise, and evaluate personnel.
Establish and maintain cooperative and effective working relationships with others.
Develop and maintain training materials.
Plan and organize work.
Meet schedules and timelines.
Developand control budget.
Learn District and state regulations, policies and objectives.
Understand and follow oral and written directions.
Communicate effectively both orally and in writing.
Operate a variety of office equipment including a computer terminal.
Work independently with little direction.
Work confidentially with discretion.
Maintain records.
Operate a vehicle, observing legal and defensive driving practices.
Demonstrate sensitivity to and understanding of diverse academic, socioeconomic, cultural, ethnic and disability issues.
EDUCATION AND EXPERIENCE:
Any combination equivalent to a Bachelor’s Degree in Accounting or Business or related field with at least one year directly related experience.
LICENSES AND OTHER REQUIREMENTS:
Not Applicable
WORK DIRECTION, LEAD AND SUPERVISORY RESPONSIBILITY:
Student Account Technician and Cashiers.
CONTACTS:
Supervisor, coworkers, students, faculty, public, other departments and software consultants
PHYSICAL EFFORT:
Primarily sedentary with intermittent standing, walking, bending and stooping; occasional light lifting and carrying of objects weighing 25 pounds or less; ability to travel to a variety of locations on- and off-campus as needed to conduct district business.
EMOTIONAL EFFORT:
Ability to develop and maintain effective working relationships involving appropriate interactions and communications personally, by phone, and in writing with a variety of individuals and/or groups of individuals from diverse backgrounds on a regular, ongoing basis. Ability to concentrate on detailed tasks for extended periods of time and to work effectively under pressure with minimal direction or supervision on a multiplicity of responsibilities concurrently while meeting established deadlines and changing priorities.
WORKING CONDITIONS:
Primarily busy, indoor office environment; subject to frequent to constant employee and student contact and interruptions by phone and in person; intermittent exposure to angry and/or verbally aggressive individuals; may be required to work during day and/or evening hours on an as-needed basis.