Ms Julie Cornish
WhatDoTheyKnow.com
/ Kingston Hospital
Ground floor
Vera Brown House
Galsworthy Road
Kingston Upon Thames
Surrey KT2 7QB
Tel: 020 8973 5292
Dear Ms Cornish
Re: Request under Freedom of Information Act 2000
Thank you once again for your request under the Freedom of Information Act. For ease of reference I am including your original questions:
I seek the following information about the organisations information technology team and infrastructure equipment:
1. What is your annual IT Infrastructure Budget for 2016, 2017 & 2018?
2016/17 £4.7m revenue
2017/18 £yet to be agreed
2. What storage vendor(s) and model do you currently use?
Dell Compellent/Equalogic
3. When was the installation date of above storage vendor(s)? (Month/year)
2015
4. When is your planned (or estimated) storage refresh date? (Month/year)
2021
5. What is your estimated budget for the refresh?
The Trust does not have this information yet.
6. What is the capacity of the storage data in TB?
50 TB
7. The total number of IT staff employed by the organization:
41
8. Please list and provide contact details for the IT senior management team including CIO, IT Director and Infrastructure Architects if applicable:
Kevin Fitzgerald Director of IM&T
Sharon Graham Deputy Director of IM&T
David Edwards Deputy Director of IM&T
9. Please confirm if you are utilising desktop virtualisation technologies and if so how many users do you provide services for?
Yes Circa 710 users
10. What backup software do you use?
Commvault Simpana
11. How much data do you backup in TB?
Approximately 35 TB
12. Number of servers?
13. What operating system(s) do you use?
14. Number of virtualised servers?
15. What percentage of your environment is virtualised?
Q12 to 15
186 - 85% virtualised
Microsoft Windows 2008 R2
16. If you outsource your IT works, please provide who it is with and when the contract started and ends.
N/A
17. Please also name all of the IT re-sellers that you work with and buy from, as well as the frameworks that you use for the release of any tenders etc.
ACADEMIA LTD
BYTES SOFTWARE SERVICES LTD
COMPUTACENTER UK LTD
EMERSON NETWORK POWER LTD
INSIGHT DIRECT UK LTD
SOFTCAT LTD
TELENT TECHNOLOGY SERVICES LTD
TRUSTMARQUE SOLUTIONS LTD
XMA LTD
18. Please also approximate the time spent managing your IT systems, specifically storage, per week in the unit of man hours. Also approximate the amount of time taken carving out LUNs and/or Volumes.
The Trust does not hold the requested information.
19. Please list any and all pain points that the IT teams, and organisation as a whole, experience with regard to the storage and usage of the virtualised workloads.
The Freedom of Information Act gives the public the statutory right of access to information held by public authorities. This question calls for opinion, not recorded information, and therefore does not fit the criteria.
20. How is your storage connected, i.e. via Fibre Channel, Ethernet (NFS or ISCSi). If your storage is currently connected via Fibre Channel, do you have access to 10 GB Ethernet, or 1 GB ethernet, and if so, please declare which.
ISCSi
Please note that the information provided isthe property of Kingston Hospital NHS Foundation Trust and subject to IntellectualProperty and Database Rights.Any commercial application or use of this informationmaybe subject to the provisions of the Re-use of Public Sector Information Regulations 2005. This means that if you wish to re-use the information provided for commercial purposes for any reason you must ask usfor permission to do so. Should we agree that you can use the information it will be subject to the issue of a licence which may or may not involve a fee. If you have any questions about this process please contact me.
I hope the information provided meets your needs. If you are not satisfied with the Trust’s response, the Trust does operate a Complaints Procedure for FOI requests. If you wish to complain about the way in which your request has been handled, then please write to the Interim Chief Executive, Ann Radmore, at the address above. I enclose a copy of our Complaints Leaflet for your information. If you are then still not satisfied, you have the right under Section 50 of FOI to apply to the Information Commissioner (please see http://www.ico.gov.uk) for a decision on whether your application has been dealt with in accordance with the Act.
Yours sincerely
Ms Janice Sorrell
Information Governance Manager
Freedom of Information Lead
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