Members information
Neighbourhood Enforcement Service
Operating Times of Neighbourhood Enforcement Service (as at 31/10/07)
Core Times
07:30 am until midnight seven days a week except Christmas Day/Boxing Day/New Years Day.
Exceptions: working outside core hours on targeted operations
Methods of Contact
Urgent Matters requiring attendance as soon as possible but not Police issues
Enforcement Supervisor Direct 07970 266660 (if engaged transfers to Stand in Supervisor)
If no contact possible or incident is near to CCTV Cameras – Security Centre
01642 528989, Operator will use radio link to Enforcement and utilise cameras
For Non urgent incidents or to forward requests for service or provide information/intelligence for the service to follow up:
Telephone 01642 528036 9am until 16:00hrs Monday to Friday
To include Manager direct or copy for action or discuss service
Telephone 01642 528037
Enforcement
NES Officers investigate, seize items and issue sanctions in relation to Environmental Crime, Low Level Anti Social Behaviour, Nuisance Vehicles, Nuisance Parking.
Officers utilise marked cctv equipped fleet of vehicles, uniformed, ballistic body armour protection, identifiable numbers and rank structure, work single crewed, response service.
CSAS Accreditation – All Officers are accredited by Cleveland Police
SIA Qualified – A number of officers hold Security Industry Licenses to static guard property or buildings and provide security in cases of emergency
DVLA Agents – All Officers are granted Agency powers from Swansea Driver and Vehicle Licensing Agency to seize untaxed vehicles.
Enforcement Officers DO NOT have powers of arrest
Incidents involving risk of damage to or theft of property or of risk to life, public disorder or violent acts or criminal acts are incidents that should be referred to the Police
Vehicles
- Seize Abandoned Vehicles
- Seize untaxed vehicles as DVLA Agents.
- Seize Dangerous & Obstructing Vehicles
- Remove Amnesty vehicles (persons with end of life vehicles encouraged to give up for free destruction)
- Investigate vehicles for sale on a highway
- Investigate vehicles being repaired on a highway
- Issue immediate removal notices on dangerous vehicles or verge trespass or obstructing pavements - preventing 900mm of free passage (buggies/wheel chairs/persons with walking aids)
- Issue 24 hour removal notices on vehicles such as caravans stored on public highway
- Issue 7 day removal notices on nuisance vehicles of value not abandoned, still in tax
- Issue 15 day removal notices to landlords for abandoned vehicles on private land
Waste & Environment
- Seize dangerous, unlicensed or unidentified skips
- Seize abandoned Shopping trolleys
- Seize abandoned Waste containers/wheeled bins
- Seize deposits on Highway, from building materials to parts of vehicles
15. Stop check and issue notice requiring correct waste carrier’s documentation to be produced by vehicles transporting waste
16. Issue section 46 waste production orders to impact on householders not presenting waste correctly. Issue fines/prosecute for non-compliance – Section 46 notices are prescriptive notices instructing residents how, what and when they produce their household waste
17. Issue section 47 waste production orders as above for Commercial Premises
18. Issue street litter control orders to Commercial Premises regarding frontage
19. Issue Street litter clearance orders to Commercial Premises regarding frontage
20. Seize fly posters & issue fixed penalty notices
- Seize free literature & issue fixed penalty notices after previously designating problem locations
22. Check Commercial waste agreements and enforce
ASB
23. Issue AS13 forms to persons engaged in ASB which identify persons to Police/ASB Teams for monitoring / intervention
- Seize alcohol in Alcohol Designation zones and alcohol & tobacco products from minors
25. Issue cautions for all offences and unacceptable behaviour
Travellers
- Issue Protocols to unauthorised occupations of land
- Supervise unauthorised occupations of land
- Complete file for eviction for point 26
- Obtain and appear in Magistrates Court Eviction Notice for point 26
- Serve and ensure eviction and seize vehicles/property for point 26
FPNs
- Issue fixed penalty notices for dog fouling
- Issue fixed penalty notices for litter
- Issue fixed penalty notices breach of Section 46 (see point 16)
- Issue fixed penalty notices for breach of Section 47 (see point17)
- Issue fixed penalty notices for distributing free literature
- Issue fixed penalty notices for Graffiti
- Issue fixed penalty notices for fly posting
- Issue fixed penalty notices for repairing a vehicle on a road other than emergency repairs
- Issue fixed penalty notices for sale of two or more vehicles within 400m on a road
- Issue fixed penalty notices for vehicle abandonment
- Issue fixed penalty notices in breach of street litter clearance notices
- Issue fixed penalty notices for breach of street litter control notices
- Issue fixed penalty notices for failure to produce waste carriers license
- Issue fixed penalty notices for failure to produce waste transfer notes
Miscellaneous
- Issue tickets in relation to school premises related decriminalised parking offences (imminent) (parking on Zig-Zags and yellow lines outside schools)
- Support Enforcement of Taxi Licensing requirements
- Support Enforcement of Smokefree Legislation (from July 07)
- Conduct Traces on individuals on behalf of Legal Services for any outstanding financial or legal matters for the Authority, either individuals or companies
- Serve Summons for offenders to appear at court
- Provide Officer Protection for other services
- Power to enter premises with warrant card to seize documents, evidence, property, and vehicles in relation to Environmental Offences
- Obtain and preserve evidence including cctv in accordance with PACE (Police & Criminal Evidence Act)
- Investigate Environmental Crime, prepare complex case files, present evidence at court
- Interview persons under caution and conduct PACE recorded interviews
- Secure premises liable to fire
- Observe and report crime through joint Police/Enforcement intelligence systems and daily joint meetings.
- Observe and report Residents/Partners concerns about vulnerable persons
- Appear as witness in court for 55/56
- Prepare prosecution files for any of above at magistrates court
- Prepare prosecution files for fly tipping
- Prepare prosecution files for non payment of fixed penalty notice