Parklands Medical Practice
JOB DESCRIPTION
1. POST TITLE: Health Care Assistant
2. POST REF HCA 1
3. DEPARTMENT: Nursing
4. LOCATION: Buttershaw Lane / Park Road Surgeries
5. GRADE: Band 3 equivalent
6. HOURS: Full or Part Time
7. ACCOUNTABLE TO: Practice Nurse Manager
8. RESPONSIBLE TO: Practice Nurse Manager Business Manager
9. JOB PURPOSE
To be part of the Primary Health Care team providing high quality and forward thinking nursing care to meet the holistic healthcare needs of a practice population.
To work to agreed practice standards and protocols.
10. PRIMARY DUTIES AND AREAS OF RESPONSIBILITIES
KEY ROLE – CLINICAL NURSING PRACTICE
The Health Care Assistant works under indirect supervision of the Practice Nurse Manager, is accountable to the Practice Nurse Team Leader for their actions in undertaking delegated work but is guided by standard operating procedures and required to use a degree of initiative. Provides support for other members of the Primary Health Care Team and contributes towards the co-ordination of team activities.
· Undertakes agreed procedures to include, venepuncture, glucose tolerance tests, BP checks, height, weight, BMI, urinalysis, and new patient health checks assisting in minor surgery and supporting patients who are anxious or distressed.
· Participates in Chronic Disease Management Programmes e.g. basic annual diabetic, CHD, asthma and other relevant clinics.
· Assists patients and where appropriate encourages self care and self management of self limiting conditions through health promotion.
· Refers to Primary Health Care Team as appropriate.
· Works within all relevant practice policies and procedural guidelines e.g. infection control, chaperoning.
KEY ROLE – HEALTH PROMOTION
· Encourages and supports individuals, families and groups to address issues which affect their health and social well-being.
· Represents individuals and families interests when they are not able to do so themselves.
· Develops and maintains the health promotion material within the practice including displays for the waiting room.
KEY ROLE – MANAGE/LEAD SELF/OTHERS
· Contributes to the development, monitoring and evaluation of care delivery by the Primary Health Care Team.
· Promotes effective communication and relationships within the team.
· Works collaboratively as a team member to achieve the objectives of the PMS contract and aspirations of the team.
· Partakes in clinical supervision for own development.
· Actively participates in clinical and practice meetings.
· Develops own knowledge and practice to meet objectives/changes in service.
KEY ROLE – INFLUENCE AND DEVELOP POLICY
· Contributes to practice policy development as required.
KEY ROLE – MANAGE RESOURCES
· No financial/budgetary responsibility for this post.
KEY ROLE – MANAGE AND USE INFORMATION
· Makes effective use of the IT system by ensuring the consistent and accurate entering of data and use of Read Codes.
· Contributes to a satisfactory call and recall system of patients
· Makes recommendations to raise standards of practice and service delivery.
KEY ROLE – RESEARCH AND DEVELOPMENT
· Contributes to Practice/Team audit/Research activity as required.
11. WORKING CONDITIONS
· Frequent exposure to body fluids, blood, urine.
· Occasional exposure to aggressive behaviour.
· Frequent use of VDU equipment.
12. There is a requirement to be flexible to provide cover for holidays and sickness.
13. TERMS AND CONDITIONS OF SERVICE
SALARY: Band 3
METHOD OF PAYMENT: Monthly by bank credit transfer
HOURS OF WORK: Full Time or Part Time
SUPERANNUATION: This post is optionally superannuable.
HEALTH ASSESSMENT: This post is subject to a satisfactory pre-employment health assessment.
TERMS AND CONDITIONS: All terms will be agreed by the practice and may be amended from time to time.
Successful applicants will be required to complete a Criminal Records Bureau (Disclosure) application form.
14. REHABILITATION OF OFFENDERS ACT 1974
Because of the nature of this work, this post is exempt from the provisions of section (42) of the Rehabilitation of Offenders Act 1974 (exemptions) Order 1975. Applicants for this post are not entitled to withhold information about convictions which for other purposes are ‘spent’ under the provisions of the Act and in the event of employment, any failure to disclose such convictions could result in disciplinary action or dismissal. Any information given will be completely confidential and will be considered only in relation to an application for a position to which this order applies.
15. DATA PROTECTION ACT
All members of staff are bound by the requirements of the Data Protection Act 1998 and any breaches of the Act or of the confidential nature of the work of this post could lead to dismissal.
16. GENERAL
Health and Safety/Risk Management
The post holder must comply at all times with the Practice Health and Safety Policies, in particular by following agreed safe working procedures and reporting incidents using the Practice Risk Incident Reporting System.
Equality and Diversity
The post holder must co-operate with all policies and procedures designed to ensure equality of employment. Co-workers, patients and visitors must be treated equally irrespective of gender, ethnic origin, age, disability, sexual orientation, religion etc.
Training and Personal Development
The post holder must take responsibility in agreement with his/her line manager for his/her own personal development by ensuring that continuous professional development remains a priority. The post holder will undertake all mandatory training required for the role.
Respect for Patient Confidentiality
The post holder should respect patient confidentiality at all times and not divulge patient information unless sanctioned by the requirements of the role.
DATE: NOVEMBER 2011
November 2011
Parklands Medical Practice
Person Specification
Job title: Health Care Assistant
Main purpose of post: To be part of the Primary Health Care team providing high quality and forward thinking nursing care to meet the holistic healthcare needs of a practice population. To be responsible for the quality summarising of medical records and input of data from correspondence received.
ATTRIBUTES
/ ESSENTIAL / DESIRABLE / HOW IDENTIFIEDQUALIFICATIONS
/ General education to Grade C or aboveWilling to work towards NVQ III / Application form
Interview
SPECIAL KNOWLEDGE / EXPERIENCE / COMPETENCES / Demonstrate an understanding of the role of the Health Care Assistant.
Willing to develop clinical skills and competency relevant to the role. / ECG skills
Spirometry skills
Phlebotomy skills / Application form
Interview
References
PRACTICAL AND INTELLECTUAL SKILLS / Demonstrate self awareness, i.e. strengths and weaknesses, personal qualities and skills.
Able to communicate routine information which requires tact and persuasive skills or where there may be barriers to understanding
Standard keyboard skills / Application form
Interview
ANALYTICAL AND JUDGEMENTAL SKILLS / Able to make judgements where there is more than a straightforward choice of options e.g. new patient health checks. Urinalysis etc.
PLANNING & ORGANISATIONAL SKILLS / Able to organise own time and workload and cope with occasional last minute changes
TRAINING AND EDUCATION / Willingness to undergo education / training for both practice and service need.
Willingness to work towards professional and performance objectives (appraisal) / Application form
Professional portfolio
DISPOSITION/PERSONAL / Demonstrates motivation, reliability and commitment to team working and the development of others.
Flexibility, commitment and adaptability.
Can demonstrate an ability to value others opinions. / Gentle confidence
Able to show and use initiative / Application form
Interview
References
PHYSICAL EFFORT/ SKILLS / Fitness to do the job.
Able to handle simple medical equipment and undertake phlebotomy, ( dexterity and manipulation skills )
Frequent requirement for light physical effort for short periods.
Must be able to travel between sites and undertake occasional home visits.
Hepatitis B immune or willing to undergo immunisation course / Health screening
MENTAL & EMOTIONAL EFFORT / Frequent requirement for concentration required daily e.g. phlebotomy clinics
Able to deal with occasional exposure to distressing circumstances, or emotional events.
Able to cope with occasional exposure to aggressive behaviour.
November 2011