Administration and Payments for Breakfast and After School Club

Little Raindrops

Administration and Payments for Breakfast and After School Club

Little Raindrops will be flexible about attendance patterns to accommodate the needs of individual children and their families; however we need to have clear information to avoid confusion.

Please inform us as soon as possible of any absences or changes to usual arrangements.Our telephone number is 07957 747767 or email

Where there are periods of temporary absence (for example to attend school clubs) sessions must continue to be paid for to guarantee the place remains available.

If your child is attending clubs at school before coming to After School Care please sign a permission slip to allow them to come over to Little Raindrops unaccompanied. If you do not wish them to walk over unaccompanied please make arrangements for them to be collected directly from the school.

If the school club is cancelled your child will not be able to come to us unless this continues to be a booked and paid for session or it has been arranged beforehand, please note that the school must be informed if they are coming to us.

Fees are not transferable between sessions or refundable for absences due to sickness, all booked sessions must be paid for. Parents are asked not to make their own changes to invoices, if you feel there is a problem or a mistake has been made, please speak to the administrator or managers. Any adjustments will normally be made in the following months invoice.

Those parents wishing their child to attend a session on an ad hoc basis (providing a place is available), must give the setting at least 24 hours notice and should pay on booking. Ad hoc sessions once booked must be paid for, even if your child subsequently does not attend. Emergency bookings made by telephone should be paid for in full when collecting your child.

Each child is entitled to a 2 week holiday allowance (pro rata) where a reduced rate of 50% will be paid. At least 2 weeks’ notice is required to obtain the reduced rate; if this falls after the invoice has been processed then adjustments will be made in the next monthly invoice.

There is a late collection fee; uncollected children impact on staffing, statutory adult/child ratios, insurance and Ofsted/EYFS guidelines. Please let us know as soon as possible if you are likely to be late. Late payment fees are charged at £5 for every 15 minutes late.

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