JOB DESCRIPTION: Communications Coordinator
LOCATION: District Council Offices, 96 West End,
Kaikoura
REPORTING TO: Communications Officer
PAY RANGE: $45,000- $57,000
OBJECTIVE OF POSITION: Provide support to the Communications Officer by assisting with the operational delivery of the communications programme, focusing on earthquake recovery and community engagement.
We’re looking for:
We are looking for someone special to fill a fixed term (one year) position providing coordination and administration support for Kaikoura District Council Communications. This is a new role that will help implement communications for the Council with a focus on earthquake recovery.
We need someone who can multi-task and finds it easy to keep several different jobs on the go at once. Someone who can connect easily and quickly with the full range of Kaikoura residents and ‘walk in their shoes’, helping ensure Council is providing the right kinds of information, in the right ways, to the right people.
This includes: writing stories and news, designing collateral and pulling together information from Council, partner agencies and community sources and delivering it to people's doorsteps via a number of channels (community meetings and supporting materials, physical noticeboards, hardcopy newsletters, website, social media). You’ll be writing content, looking after our social media and website, planning workshops and events, taking photos, making videos and a multitude of other tasks.
You need to be comfortable in a fast-paced and changing role where one day is never the same as the next and curve balls are the norm. You need to be able to think on your feet and adapt instantly when things change.
This is a fantastic opportunity for a proactive self-starter to make the role their own, work across a wide range of disciplines and positively contribute towards Kaikoura’s recovery.
Key responsibilities / Expected outcomes· Day to day maintenance, updating and tracking of KDC’s online (website and social media) channels
· Collating, editing and coordinating the delivery of KDC’s e-newsletter and hard copy newsletters
· Provide copy-writing services to staff on an ad-hoc basis
· Assist in the preparation of documents, resources and material for meetings, workshops, and training sessions
· Checking and updating contact lists.
· Helping deliver a programme of internal communication to staff and elected members
· Responding to external email correspondence from the public and stakeholders
· Undertaking a range of miscellaneous tasks in support of day to day communications activities
· Assist in the tracking and reporting of the Communications work programme / · Effective external communication supports the recovery of the Kaikoura community
· Website and social content is timely, relevant and engaging
· Copy-writing completed on key documents and collateral
· Improved community engagement and satisfaction.
Organisational obligations
· As an employee of the Council you are required to be associated, as required, with Civil Defence Emergency Management or any exercise that might be organised in relation to this council function.
· Promote a safe and healthy workplace by undertaking responsibilities as outlined in Kaikoura District Council’s health and safety policy and procedures.
· As an employee of Kaikoura District Council you are required to familiarise yourself with and comply with all organisation policies, including but not limited to, Kaikoura District Council’s Code of Conduct.
Core competencies
· Building working relationships – developing and using collaborative relationships to facilitate the accomplishment of work goals.
· Focus on customer service – ensuring that customer and stakeholder perspectives are a driving force behind decisions and activities; crafting and implementing service practices that meet or exceed customers’, stakeholders and own organisation’s needs.
· Deliver results – setting high goals for personal and team accomplishment; using measurement methods to monitor progress towards goals; tenaciously working to meet or exceed goals while deriving satisfaction from that achievement and continuous improvement.
Technical competencies
· excellent inter-personal and relationship management skills
· resilience within an evolving working environment
· strong relationship and stakeholder management skills
· creativity
· commitment to working effectively with and for Maori colleagues, clients and stakeholders to ensure their specific needs are identified and met, and to create a positive work environment for Maori
· strong organizational skills
· project management skills – able to manage possibly unrelated projects, and a large volume of activity, in a disciplined way
· passionate about customer service and meeting commitments to others – demonstrates a strong work ethic
· excellent communication skills – both written and verbal. Able to write quality material for a range of audiences and channels
· good digital skills – both with social media (Facebook, twitter and Linkedin) and website content management systems
· passionate about customer service and meeting commitments to others – demonstrates a strong work ethic
· resourceful with a high level of initiative
Qualifications:
Essential: / Desirable:· Relevant body of experience and knowledge in similar positions. / · A relevant tertiary qualification.
Knowledge/ Experience:
Essential:
· Able to learn quickly and take on a variety of tasks
· Ability to multi task, reprioritize and react to issues that arise during the day whilst keeping calm and professional in demanding situations
· Excellent interpersonal skills, able to deal in the appropriate manner with a wider range of staff and contacts
· Strong written communication skill
· Comprehensive word processing and computer skills
· Experience in formatting and laying out documents
· Experience in updating websites and social media
Desirable:
· Experience in coordinating events.
· Understanding of local government
· General office and administration experience
· Entry-level experience in communications or related field