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OPTUS MOBILE BROADBAND SERVICE
STANDARD PRICING TABLE
- SECTION 2 SPECIAL PRICING PLANS
Click on the page number of the section that you are interested in
1 ABOUT THIS STANDARD PRICING TABLE 5
2 OPTUS MOBILE BROADBAND AND BUSINESS MOBILE BROADBAND SERVICE OPTIONS 5
2.1 Optus Mobile Broadband 5
3 Equipment and equipment charges 5
3.1 Equipment required to access the services 5
3.2 Delivery fee 6
3.3 Rental equipment charges on yes’ Starter, ‘yes’ Classic, ‘’yes’ Everyday, ‘yes’ Business Starter or ‘yes’ Business Classic or ‘yes’ Business Everyday pricing plan 6
3.4 Equipment charges on the Wireless, ‘yes’ Wireless, ‘yes’ Everyday 5GB, Business Wireless, ‘yes’ Biz Wireless or ‘yes’ Business Everyday 5GB and the ‘yes’ Business Share Wireless Broadband Plan 7
3.5 Equipment charges on a Wireless, ‘yes’ Wireless, ‘yes’ Everyday, Business Wireless, ‘yes’ Biz Wireless , ‘yes’ Business Everyday or Family Mobile Broadband pricing plans 8
3.6 Equipment charges on a My Wireless Netbook 2GB or My Wireless Netbook 5GB pricing plan 9
3.7 Equipment charges on a My Wireless pricing plan 10
3.8 Equipment charges on the Business Mobile Broadband pricing plan 13
3.9 Equipment charges on the My Biz Wireless pricing plan 13
3.10 Equipment charges on the Mobile Broadband Cap pricing plan 14
3.11 Equipment charges on the Power Pack pricing plan 16
3.12 Equipment charges on a BYO pricing plan 19
3.13 Equipment charges on a Family Mobile Broadband 11 or a Family Mobile Broadband 21 pricing plan 19
3.14 Equipment charges on a Data Cap Plus pricing plan 20
3.15 Equipment charges on the Data Cap Plus Voice pricing plan 26
3.16 Equipment charges on a Data Cap pricing plans 30
3.17 Equipment charges on the My iPad pricing plan 39
3.18 Equipment charges on the Biz Mobile Netbook 2GB Promo, Biz Mobile Netbook 2GB, Biz Mobile Netbook 5GB, Biz Mobile Netbook 8GB plan 39
3.19 Equipment Charges on a Business Mobile Broadband (Biz MBB) plan 40
3.20 Equipment Charges on the Optus Tablet Plans if you connect on or after 15 December 2011until 7 April 2012 41
3.21 Equipment Charges on the Optus Tablet Plans if you connect on or after 1 July 2011 until 14 December 2011 42
3.22 Equipment Charges on the Optus Data Plans 43
3.23 Equipment Charges on the Optus Data Plans [if you connect between 8 April 2012 and 3 June 2013 45
3.24 Equipment Charges on the Optus 4G Data Plans if you connect between 31 July 2012 and 3 June 2013 50
3.25 Equipment Charges on the Optus Data Plans and Optus 4G Data Plans if you connect between 1 November 2012 and 3 June 2013 52
3.26 Equipment Charges on the Optus Data Plans and Optus 4G Data Plans if you connect between 23 November 2012 and 3 June 2013 54
3.27 Equipment Charges on the Business Mobile Broadband (Biz MBB) Month to month and 24 months plans 58
3.28 Equipment Charges on the Business Mobile Broadband Ultimate plans 59
3.29 Equipment charges on an Optus Business Mobile Broadband Pro, Pro Plus, Ultimate and Ultimate Plus pricing plan 60
3.30 Equipment charges on an Optus Business Mobile Broadband Pro, Pro Plus, Ultimate and Ultimate Plus pricing plan 61
3.31 Equipment charges on an Optus Business Mobile Broadband (BMB) pricing plans 65
3.32 Equipment Charges on the Optus Biz 4G Data Plan if you connect between 31 July 2012 and 3 June 2013 68
3.33 Equipment Charges on the Optus BMB Data Plans or Optus 4G Biz Data Plans if you connect between 1 November 2012 and 3 June 2013 69
3.34 Equipment Charges on the Optus BMB Data Plans or Optus 4G Biz Data Plans if you connect between 23 November 2012 and 3 June 2013 72
3.35 Equipment charges on Optus Business 4G Employee Tablet Plans 76
3.36 Equipment charges on an Optus Business 4G Employee Mobile Broadband plans 78
4 Service Charges 79
4.1 How do we calculate data usage? 79
4.2 Which pricing plan applies to you? 79
4.3 What charges apply for your use of value added service features? 79
5 Pricing plans available to consumers 80
5.2 Optus Data Plans 84
5.3 Cancellation fees 84
5.4 Optus 3G Data Plans 85
5.5 Optus Data Plans 85
5.6 Optus Tablet Plans (available between15 December 2011 and 7 April 2012) 87
5.7 Optus Tablet Plans (available between 1 July 2011and 31 December 2011) 87
5.8 My iPad Plans (available on or after 25 March 2011) 89
5.9 Mobile Broadband Cap Plans (available on or after 25 March 2011) 89
5.10 Data Blocks 90
5.11 Family Mobile Broadband pricing plans 91
5.12 Power Pack pricing plans 92
5.13 The Data Cap Plus pricing plans 92
5.14 The Data Cap Plus Voice pricing plans 93
5.15 The Data Cap pricing plans 97
5.16 The My Wireless pricing plans 98
5.17 The BYO pricing plans 98
5.18 The My Wireless pricing plans 99
5.19 My Wireless Netbook pricing plans 100
5.20 The Wireless, ‘yes’ Wireless, ‘yes’ Everyday, ‘yes’ Starter and ‘yes’ Classic pricing plans 101
6 Pricing plans available to eligible Optus employees only 102
6.1 My Wireless Staff pricing plans 102
7 Pricing plans available to small and medium business customers. 103
7.1 Business Mobile Broadband (BMB) pricing plans 103
7.2 Business Mobile Broadband (BMB Pro, Pro Plus, Ultimate and Ultimate Plus) pricing plans 107
7.3 Pricing plans available to small and medium business Authorised Optus Dealers 124
7.4 Cancellation fees 125
8 Pricing Plans available to Employees of Optus Business customers only 143
8.1 Pricing plans available to employees of Optus Business Customers 143
8.2 Cancellation Fees 145
9 OPTUS MOBILE BROADBAND SERVICE TETHERED MODEM OPTION 146
9.1 iPhone as Modem access, Double Data & Modem Access and Bus iPhone as Modem access (also referred to as tethered modem) and Mobile Internet Packs 146
9.2 Special liability 147
9.3 Fees and charges 148
9.4 iPhone as Modem access, Double Data & Modem Access and Bus iPhone as Modem access pricing table (for iPhone V3.0 and later software versions and handset models) 148
10 WIRELESS CONNECT 3G OPTION 149
10.1 Equipment Charges 149
10.2 Service Charges 150
10.3 Pricing Plans 150
10.4 Cancellation fees 153
11 WIRELESS CONNECT WI-FI ONLY OPTION 156
11.1 Service Charges 156
11.2 Establishment Charges 157
11.3 Monthly Usage Charges 157
11.4 Wireless Dealer Demo Plan 157
12 OTHER CHARGES 160
12.1 Roaming charges 160
12.2 Replacement Equipment 160
12.3 Late Or Non-Payment Fees And Charges 160
12.4 Paper invoice fee 161
12.5 Payment processing fee 161
12.6 Payments made through an Australia Post outlet 161
12.7 Mercantile agent recovery fee 161
12.8 Suspension fees 161
12.9 Change of Account Holder Fee 161
12.10 Replacing your Optus SIM card 161
12.11 Copy of Back Bills 162
12.12 Changing your pricing plan 162
12.13 Payment Dishonour Charges 162
12.14 Equipment Delivery Fee 162
12.15 Short Message Service Charges 162
13 SPECIALS 162
13.1 Optus ‘yes’ Rewards 162
13.2 Optus SMB Rewards 163
13.3 Smartshare 163
13.4 SuperShare™ 163
13.5 Optus Security – Available to new and existing customers from 2nd April 2013 164
Please refer to Appendix Y. 164
13.6 Optus Internet Security Suite Software (OISS) – Available to new and existing customers prior to 2nd April 2013 164
14 24 month device warranty 166
1 ABOUT THIS STANDARD PRICING TABLE
(a) This standard pricing table, together with:
(i) your application;
(ii) the Consumer terms or SMB terms as applicable to you;
(iii) the service description; and
(iv) the appendices,
forms your agreement.
(b) You may obtain a copy of the latest version of the above documents on our website: www.optus.com.au/standardagreements or from us on request.
(c) Where you may be charged a fee, then this fee is set out in this standard pricing table. Please check this standard pricing table carefully to see what fees apply to your use of the service.
(d) The meaning of the words printed like this is set out at the end of the service description or in the Consumer terms or SMB terms as applicable to you.
2 OPTUS MOBILE BROADBAND AND BUSINESS MOBILE BROADBAND SERVICE OPTIONS
2.1 Optus Mobile Broadband
(a) The Optus Mobile Broadband service will also be referred to as the Optus Wireless Broadband service.
(b) You can access the service via an approved modem device (such as a USB modemOR WiFi modem) and the Optus software loaded onto your computer in any location covered by our 4G or 3G dual band networks depending on the compatibility of your modem. Optus dual band service refers to our 2100MHz/900MHz network. Optus dual band devices can provide access to 3G services in the Optus dual band coverage area. Optus 3G service refers to our 2100MHz network. Optus 3G devices can provide access to 3G services only in the Optus 3G coverage area.
3 Equipment and equipment charges
3.1 Equipment required to access the services
(a) You may:
(i) depending on the terms of the pricing plans available when you connect to the service, be able to:
(A) use an approved Roamer modem or InZone modem supplied by us on a rental basis to access the service; or
(B) purchase an approved Roamer modem or InZone modem from us to access the service; or
(C) purchase an approved computer or tablet with an dual band (2100/900MHz) embedded modem from us to access the service; or
(ii) use your own Mobile Broadband modem or embedded device approved by Optus for use on our dual band (2100/900MHz) or 3G (2100MHz) Network to access the service.
(b) If you choose to use your own Mobile Broadband modem or embedded device to access the service:
(i) your Mobile Broadband modem or embedded device must be an approved modem;
(ii) the operation of your Mobile Broadband modem or embedded device, and any repairs to it, is your responsibility; and
(iii) subject to your statutory rights, Optus does not make any warranty regarding the software or data provided to you as it operates on your device and interacts with your other applications.
3.2 Delivery fee
A $9.95 delivery fee may apply if your device is delivered to you
3.3 Rental equipment charges on yes’ Starter, ‘yes’ Classic, ‘’yes’ Everyday, ‘yes’ Business Starter or ‘yes’ Business Classic or ‘yes’ Business Everyday pricing plan
The following terms apply if you have connected to the service on the ‘yes’ Starter, ‘yes’ Classic, ‘’yes’ Everyday, ‘yes’ Business Starter or ‘yes’ Business Classic or ‘yes’ Business Everyday pricing plan and you have chosen to rent an approved roamer modem or InZone modem from us:
(a) we may charge you an upfront fee and/or a monthly line rental fee for use of the roamer modem or InZone modem, depending on the pricing plan you have selected as follows:
Mobile Broadband Device / Monthly rental fee:12 Month Contract / Month to Month* / Monthly rental fee:
24 Month Contract
InZone Modem / $10 per month / $5 per month
Roamer modem / USB modem / $5 per month / $0 Upfront per month for 24 months
$5 per month thereafter
PC Data card
(PC Express or GT Max^) / $10 per month / $5 per month
^ GT Max data cards are available to SMB customers only
* Month to month option is only available to SMB customers.
(b) we retain ownership of the modem;
(c) if you move premises to a serviceable area, and we consent, you may relocate the rental modem to that new address;
(d) you agree to take reasonable care of the modem
(e) if the modem is damaged, unless in our opinion the damage is caused by fair wear and tear, we may charge you for the cost of repair or the cost of replacing it (see clause 5.2 below);
(f) if you lose your modem, we may charge you the cost of replacing it (see replacement costs at clause 5.2).
(g) we will request you to return modem if we supply you with a replacement or if we no longer supply the service to you (including on cancellation of the service). We will charge you a fee if you do not return the modem within 14 days of our request (see clause 5.2 below).
3.4 Equipment charges on the Wireless, ‘yes’ Wireless, ‘yes’ Everyday 5GB, Business Wireless, ‘yes’ Biz Wireless or ‘yes’ Business Everyday 5GB and the ‘yes’ Business Share Wireless Broadband Plan
The terms set out below apply if you connect to the service between 20 February 2008 and 31 August 2008 on a Wireless, ‘yes’ Wireless, ‘yes’ Everyday 5GB, Business Wireless, ‘yes’ Biz Wireless or ‘yes’ Business Everyday 5GB pricing plan, or you connect to the service on the ‘yes’ Business Share Wireless Broadband Plan; and you purchase an approved Roamer modem or InZone modem from us for use with the service.
(a) When you purchase the Roamer modem or InZone modem from us the terms of the mobile equipment payment plan (see Appendix D) apply.
(b) You may choose to:
(i) pay the entire amount upfront, in which case we will bill you for the purchase price in your first bill, or