CHED_Careers Svcs_Head ER_JD_Jan14
HR191 / JOB DESCRIPTION /NOTES
· Forms must be downloaded from the UCT website: http://www.uct.ac.za/depts/sapweb/forms/forms.htm
· This form serves as a template for the writing of job descriptions.
· A copy of this form should be kept on file in your office.
· For re-evaluations, this form must be sent to your relevant HR Advisor/Officer
POSITION DETAILS
Position Title (current title) / Head: Employer RelationsStatus of Post (tick) / New Post / Re-evaluation / X
Job Grade (current grade) / 11
Faculty (if applicable) / Centre Higher Education Development (CHED)
Department / Careers Service
Section (if applicable)
Date of Compilation
FOR OFFICE USE
Position Title
Job Title
Date of Grading
Grading Result
ORGANOGRAM
PURPOSE
The Head: Employer Relations will be responsible for strategic planning, development, management and leadership of employer related activities and services to the UCT community, corporates / SMMEs and civil society organisations. The Head: Employer Relations will serve as an ambassador internally and externally at UCT championing the world of work agenda of UCT students, graduates and alumni of UCT locally, nationally and internationally. The post holder will actively engage to seek and promote opportunities to students and graduates, market UCT students and alumni to current and prospective recruiters and develop employer relationships and recruitment tools for UCT Careers Service. The Head: Employer Relations will oversee the provision of internships and vacation work in a wide range of organisations and sectors. The post holder will oversee the organization of recruitment events, careers fairs, employer skills sessions, presentations, recruiter in residence sessions, and on-campus interviewing programmes; promoting these events at UCT and to recruiters. The Head: Employer Relations will be responsible for generating income via Employer Services and will proactively identify new revenue streams.The post holder will report directly to the Director of Careers Service and work as an active member of UCT Careers Service management team with responsibility for Employer Relations in accordance with mission and strategic plan of UCT Careers Service and the University.
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CHED_Careers Svcs_Head ER_JD_Jan14
JOB CONTENT
Key Performance Areas (4 – 6) / % of time spent / Activities / Objectives / Tasks / Results / Outcomes / Competencies1) Development of Employer Relations Strategy, Planning and Delivery / 20 / · Develop a range of appropriate strategies which enables employers to engage effectively with the Careers Service and students, and vice versa.
· Prepare annual employer relations strategy to feed into CS annual operations plan
· Manage current relationships and establish collaborative relationships with employers (public, private, government, non-for- profit and social enterprise sectors) to expand the number of job opportunities (part-time and full-time), vacation work and internships locally, nationally and internationally.
· In collaboration with Careers Advisory team identify employers to contribute to curriculum delivery and workshop enhancement
· Liaise with employer relations staff in other careers services locally, nationally and internationally to keep up with best practice, and implement new initiatives in the sector. / · Plans are developed and initiatives rolled out annually to attract new and maintain existing employers to visit and recruit UCT students
· Existing recruiting relationships are strengthened, developed and enhanced
· Annual review of database to anaylse employer and sectoral gaps to ensure all UCT students future employment needs are met
· Networks and partnerships are established and passed to Careers Advisory team for curriculum delivery.
· Awareness of sector comparators locally, nationally and internationally/ by actively researching other service models.
· UCT remains university of choice for recruitment of graduates locally, nationally and internationally. / · Strategic Thinking
· High level of Organisation & Planning
· Relationship Building / Management
· Strong collaborative and leadership skills
· Ability to deliver on and advance strategic perspectives
· Proven Networking
Skills
· Teamwork
· Knowledge and understanding of local, national & international trends
2) Delivery of Employer Relations Services / 20 / · Oversee and take overall responsibility for the smooth running of all employer led career events
· Develop and manage the On-Campus Interviewing Programme, ensuring that the needs of employers and students are met
· Lead on sector specific employer targeted events per faculty for students
· Lead the team in securing employer information and adverts for the annual Careers Service Guide and provide direction / content to allow production of the annual UCT Bursary Guide & Employer Relations Newsletter
· Market employer services to recruiters, encouraging them to book a variety of events and advertise vacancies using appropriate channels for their requirements
· Lead on the innovation of employer participation in the creation and progression of skills based learning through employer led skills sessions to undergraduate and post graduate students to include feedback mechanisms in collaboration with the Careers Advisory Team
· Actively work with Alumni, Post Graduate and International offices to cultivate and maintain targeted services and employment opportunities in these specialist areas
· Regularly evaluate delivery, ensuring work meets the highest quality standards, aligned with UCT vision, and internationally recognized quality standards / · All Employer Relations activities are of a consistently high quality and are accessible and responsive to employer requirements
· Annual planning and leadership of campus wide delivery of interventions to involve employers
· Appropriate strategies allowing employers to effectively engage with UCT students are developed annually
· Publications with Employer Relations functions are delivered in a timely manner and within budget
· All options of employer related offerings on campus are communicated to clients
· Services provided by Employer Relations team are regularly evaluated and meet accepted standards
· Regular specialised Employer Relations advice and regular communication with key internal UCT departments is delivered
· Periodic research activities are carried out that facilitate the work of UCT Careers Service with students, staff and employers specific to labour market intelligence
· Results of evaluations are incorporated in planning annual events / · Planning and organisation and marketing events
· Initiating and managing projects to deadlines
· Knowledge and understanding of quality assurance and assessment tools
· Work and liaise with large client database
· Process monitoring
· Promotion and networking skills
· Research
· Monitoring and evaluation
· Analytical and conceptual thinking
· Ability to represent Careers Service interests
3) Marketing and Communication / 10 / · Communicate directly with employers and professional bodies to ensure up-to-date knowledge of the graduate labour market and to promote the interests of UCT students and graduates
· Engage with and influence potential recruiters to participate in various recruitment options at UCT
· Oversee production of marketing material, policies, procedures and guidelines relating to all employer services.
· Proactively communicate and promote / publicise the work of the Employer Relations team and UCT Careers Service to university community, employers and other stakeholders, including contributing to articles in publications and marketing material and content for the Careers Service website.
· Diagnose and respond to a range of Employer Relations queries from employers, staff, students and other stakeholders.
· Develop content for the Employer Relations pages of the Careers Service website and the CRM system.
· Maintain an Employer Relations Social Media Presence in collaboration with the Careers Service Communications / New Media and IT Manager / · Communication strategies developed for marketing and development of Careers Service Employer relations activities
· Knowledge of sector and labour market trends reported to stakeholders when relevant and required.
· Consultation with individual employers on best strategies to build their brand and presence at UCT
· Employer Partners are kept abreast of achievements and developments at annual update meetings
· A document is circulated to employers outlining plans / changes to process which may impact recruitment activities at UCT
· An online platform outlines all Employer Relations activities at UCT updated to incorporate social media platforms
· Social media is at the heart of service delivery allowing employers to engage with UCT students. / · Excellent organsiational, communication and interpersonal skills
· Organisational level awareness
· Verbal/ written / interpersonal communication
· Proven networking / relationship building / communication
· Knowledge of digital development within Careers Services and recruitment
· Ability to undertake research and analysis
· Knowledge and understanding of major trends evolving in web technology including social media
4) Professional Knowledge
Dissemination / 15 / · Be an authority in employer service provision, developing specialist knowledge of employment opportunities in areas that reflect the specialist interests of UCT students and graduates
· Use professional knowledge and experience to identify issues, trends and problems in the graduate labour market which may have an impact on the University
· Apply specialist knowledge and professional expertise to develop strategies to improve services to all stakeholders / · Conduct periodic research activities that facilitate the work of the Careers Service with key stakeholders and with specific relation to labour market intelligence that will increase both the effectiveness of the department and the University in meeting its strategic objectives
· Proactive in production and dissemination of the Careers Service annual Exit Survey to the stakeholders
· Reporting of and communication of key results, information and specialized information relating to employer engagement and graduate recruitment with senior University colleagues and at University Committees and to other stakeholders. / · Knowledge and understanding of recruitment trends evolving locally, nationally and internationally
· Research skills
· Knowledge of graduate labour market
· Current knowledge of issues and trends affecting graduate talent strategies and planning in organisations
5) Staff & Resource Management / 10 / · Manage the Employer Relations Team, leading the team in the delivery of a high quality service.
· Actively encourage and work on collaborative projects and initiatives within the Careers Service and externally.
· Work with colleagues in other departments of UCT and with key stakeholders to disseminate and implement developments and good practice in employer service provision / labour market trends and sector knowledge.
· Contribute to the work of the Careers Service Management Team, providing input on planning and delivery of Careers Services, including the design and implementation of projects and initiatives.
· Champion and maximize the use of the Employer Module in the Careers Service CRM system with the team to ensure capturing of all activities and efficiency of processes
· Manage the Employer Relations team’s performance and output in alignment with Careers Service goals
· Provide Employer Relations team with regular feedback about their performance in relation to agreed objectives
· Regularly mentor, coach and appraise the performance of the Employer Relations team agreeing on training or developmental needs / · A team of staff is led and motivated ensuring successful delivery of the Employer Relations annual recruitment events programme.
· Evolving and changing nature of Employer Relations team is managed.
· Leadership of all activities is provided, prioritizing major project activities, allocating resources effectively ensuring alignment with Careers Service and University objectives.
· All employer information / contacts and interactions are captured, up to date and relevant
· A strategic and operational plan is produced per semester with annual KPAs identified and monitored effectively – including a focus on outcomes and outputs based on needs.
· Effective operational coordination of staff performance and staff development with regards to professional competence is maintained / · Leadership and ability to influence others to strive for excellence
· Interpersonal skills
· Ability to establish and maintain positive relations with staff
· Lead change management agenda
· Ability to prioritise and manage timelines
· Ability to
determine training and work-related learning requirements
· Strong collaborative skills
· Delegation, goal setting and performance management
· Commitment to team’s continuing professional development
6. Financial Management / 20 / · Oversee the annual financial planning and budgeting process for the Employer Relations team
· Manage the invoicing / payments procedures for all Employer Relations activities
· Lead the fund raising programmes for the Careers Service
· Strategically develop the employers overall contribution to the development and fundraising objectives for CHED and UCT / · Preparatory work for annual budgeting process is completed timeously
· All finances of Employer Relations Team is managed accurately and efficiently
· Careers Service fund raising programmes are maintained
· Input provided to advise on third stream income opportunities for CHED & UCT / · High level of financial administration skills
· Budgeting skills &
Experience
· Fundraising experience
· Relationship building
7. Continuing Professional Development & ad hoc Careers Service Functions
/ 5 / · Commit to engaging in appropriate, continuous professional development to include ongoing currency of knowledge and expertise required for the post
· Contribute expertise to university-wide committees and external professional associations as appropriate
· Identify and support new, existing and potential projects within the Careers Service to enhance existing provision
· Undertaking any other duties as identified by the Careers Service Management team / · There is an awareness of emerging trends and participation in training / development to implement same
· UCT Careers Service represented at a wide range of committees, and contributions made to related professional associations locally, nationally and internationally
· Careers Service operations will continuously improve. / · Ability to initiate action
· Multi- tasking
· Networking and collaboration
· Excellent planning skills
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CHED_Careers Svcs_Head ER_JD_Jan14
MINIMUM REQUIREMENTS
Minimum Qualifications· A postgraduate qualification
· 5 years management experience in a University Careers Service in Graduate Recruitment OR equivalent experience in Graduate Recruitment / HR Management
· Excellent organizational and planning skills, including proven large scale event management skills
· Proven ability to be creative & innovative in work role
· Experience in marketing and public relations
· Exceptional communication, networking, negotiation and interpersonal skills in a collaborative multi- disciplinary environment
· Demonstrated ability to work cooperatively with University Management, staff and students across faculties
· In-depth knowledge, experience and understanding of financial management, planning and budgets and fundraising
· Proven understanding to utilize technology & incorporate / maximize the use of social media in the delivery of student/ employer programmes
· Knowledge of database management and CRM systems and proven ability to use these to develop and manage customer relationships
· Must be willing to travel locally, nationally and internationally (as appropriate)
· Highly skilled in ICTs, specifically advanced Excel
.
AUTHORITY