NICS Centre of Expertise for Programme and Project Management

Generic PPM Templates

Programme/Project Name

Lessons Learned Report

V1.0

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PurposeOn going lessons learned should be captured on a log throughout the project lifecycle. A report should be produced to record any lessons (positive and negative) that can be passed on and applied to other projects. This should provide important source material for NICS lessons learned process. The Lessons Learned Report (alongside the End Project Report) forms part of the Post Evaluation Review.

ContentsThis document cover the items listed below. This represents the minimum content recommended under PRINCE2.

Topic / See Page
Management and quality processes
Abnormal events
Technical methods and tools
Project issues
Recommendations
Measurements
Statistics
1. Management and
quality processesDescribe the outcomes associated with project management and quality processes against baselines covering:
  • Went well
  • Went badly
  • Were lacking
2. Abnormal eventsDescribe any events that caused significant deviation from planned or scheduled activity
3. Technical methods
and toolsAn assessment of these, reporting on successes and how these might be applied to other projects

4. Project IssuesAn analysis of the identification and management of project Issues as recorded on the issue log and/or other related documents (eg issues management strategy/process)

5. RecommendationsFor future enhancement or modification of the project management method.
6. MeasurementsMetrics on how much effort was required to create the various products, including comparison against original estimates (time, cost, resources)
7. StatisticsHow effective quality reviews and other tests were in error trapping and steering product quality towards agreed standards
8.Quality criteria
Each management control has been considered
  • Reasons for all tolerance deviations & corrective actions have been recorded
  • Input to the lessons learned log is being done, minimally, at the end of each stage
  • Project assurance and support have been asked for their input
  • Statistics of the success of quality reviews and other test types are included