FY010-1 Strategic Planning Form – GOALS, ACTION PLANS, ASSESSMENT

Program/Unit/Area: / Enrollment Services / Preparer: John R. Loera / Supervisor: Dr. Diane Ramirez
FY 2010-2011 Program Goal  Unit Goal  Area Goal  (Check Appropriate Box) / College wide Goal
1. / Increase efficiencies of staff workloads by appropriate and expanded use of technology / IV
2. / Facilitate coordination of extended services and resources for identified student growth populations / IV
3. / Facilitate direct technical assistance to Enrollment Services for increased student success / I & IV
4.
5.
Goal # / Obj # / Objectives / Responsible Unit/Area
1. / 1.1 / Utilize technology to improve service delivery to faculty & students / ES & IS
1.2 / Review all business practices and solicit areas of improvement / ES, SSPS & IS
1.3. / Factor our cost/benefit ratio and prioritize the implementation of new business practices
2 / 2.1 / Review growth of extended service program & identify needs of students / ES & IS
2.2 / Hire staff as needed
3. / 3.1 / Identify technological needs & Prioritize / ES
3.2 / Review costs associated with needs
3.3 / Hire staff or contract with a business partner (Datatel)
Obj # / Action Plan # / Action Plan (What specific steps will you take to implement your goals and objectives) / Responsible Unit/Area
1.1 / 1.1.1 / Conduct at survey of students, faculty and staff on technological improvements / ES & IS
1.1.2 / Gather data and identify costs
1.1.3 / Develop timeline for implementation
1.1.4 / Implement most cost effective improvements
1.1.5 / Implement new imaging system & electronic transcripts
2.1 / 2.1.1 / Conduct a survey of current COD Veteran’s seeking other services
2.1.2 / Identify extended services needed
2.1.3 / Hire FT Counselor / ES & SSPS
3.1 / 3.1.1 / Survey and review technological needs of Enrollment Services Staff / ES & IS
3.1.2 / Identify & prioritize ES Technological needs
3.1.3 / Prepare implementation plan and identify resources needed / ES & IS
3.1.4 / Hire IS Tech to work with ES to implement prioritized technological needs
Action Plan # / BACKGROUND/JUSTIFICATION FOR EACH ACTION PLAN - PLEASE COMPLETE
Why should this goal/objective/action plan be done?
1. / As campus, wide budget cuts continue and enrollment continues to grow. Technology, especially imaging, electronic transcript process and modification to Datatel will improve delivery of services to students, faculty and staff.
2. / Veteran’s Service has grown in the last 4 years, nearly doubling. A specialized counselor and Vet Center are needed to assist Veteran entering or returning to school
3 / As we become more reliant on technology the IS Specialist is needed to facilitate develop and implement new business practices
Will this goal/objective/action plan benefit other areas of the college? If so, how?
1 / Yes, it will make transcripts, other documents as well as other student data easier to access
2 / Yes, a Veterans Counselor will assist Vets with the challenges of returning to school after being deployed overseas
3 / Yes, it will keep the web information updated and provide more technical expertise and assistance in ES ”
Will this goal/objective/action plan impact or require accommodations from other areas? If so, how?
1 / Yes, IS, SSPS and ES to assist with implementation
2 / Yes, ES & SSPS
3 / Yes, IS, SSPS and ES
Does this goal/objective/action plan fulfill a legal or accreditation mandate? If so, how?
1. / Yes, it was facilitate the collection of data when report for MIS and Apportionment
2. / Based on pending and future Federal legislation, it is likely that more services will be required for Vets
3 / No, but would assist in data gathering.
Does this goal/objective/action plan address a safety issue? If so, how?
1. / No
2. / Yes, in the sense of the facilitating Vets in their transition from serving in a War time situation to college
3. / No
Resources Requested Action Plans
Action
Plan # / Staff/Faculty / Operations / Equipment / Facilities / TOTAL
1.1.1 / 500 / $500
1.1.2 / 0
1.1.3
1.1.4 / 20,000 / 20,000
1.1.5 / 60,000 / Imaging System (A&R and FA Only) / 60,000
2.1.1 / 500 / 500
2.1.2 / $
2.1.3 / 70,000 / 2,000 / 72,000
$
3.1.1 / 500 / $
3.1.2 / $
3.1.3 / $
3.1.4 / 56,000 / 2,000 / $58,000
$
TOTAL REQUESTS / $211,000
Assessment(how will you measure the “success” of your objective)and Indicators(the specific information that will be collected)
Action Plan # / Who is Responsible? / Assessment Interval (When will you measure?) / Method of Assessment (How will you measure?) / Target Result (What will change and by how much?) / Indicator (What are you measuring?)
1. / Enrollment Services / Annual / Annual Program Review & survey / Will vary by departments / Improved Service Delivery
2. / Enrollment Services / Annual / Annual Program Review / Facilitate the transition of Vets / Improved Service Delivery
3. / Enrollment Services / Annual / Annual Program Review & survey / Facilitate Tech Management / Improved Service Delivery
4.
5.
6.
For CPC use only:CPC Initials ______
Approved contingent on available funding Approved w/no funding Re-submit with noted changes Not approved

COD PLANNING FORM FY09-15 Dec, 2008