14

Spring Tracking Survey 2012 / Final Topline / 04/10/2012
Data for March 15–April 3, 2012
Princeton Survey Research Associates International for
the Pew Research Center’s Internet & American Life Project
Sample: n=2,254 national adults, age 18 and older, including 903 cell phone interviews
Interviewing dates: 03.15.2012 – 04.03.2012
Margin of error is plus or minus 2 percentage points for results based on Total [n=2,254]
Margin of error is plus or minus 3 percentage points for results based on internet users [n=1,803]
Margin of error is plus or minus 3 percentage points for results based on cell phone owners [n=1,954]
Margin of error is plus or minus 3 percentage points for results based on cell phone owners who text message [n=1,395]
Margin of error is plus or minus 4 percentage points for results based on those who use the internet or email on their cell phone or download apps to their cell phone [n=953]
Margin of error is plus or minus 4 percentage points for results based on those who use the internet or email on their cell phone [n=929]
Margin of error is plus or minus 4 percentage points for results based on those who download apps to their cell phone [n=714]

Q1 Overall, how would you rate the quality of life for you and your family today? Would you say it is excellent, very good, good, fair or poor?

Excellent / very good / good / fair / poor / don't know / refused
Current / 20 / 27 / 33 / 15 / 5 / * / *
Feb 2012[i] / 16 / 27 / 34 / 17 / 5 / * / 1
Dec 2011[ii] / 17 / 26 / 34 / 17 / 5 / * / 1
August 2011[iii] / 17 / 26 / 33 / 17 / 6 / * / *
May 2011[iv] / 19 / 26 / 32 / 16 / 7 / 1 / *
Sept 2010[v] / 17 / 26 / 34 / 16 / 6 / * / *
May 2010[vi] / 18 / 27 / 34 / 16 / 5 / * / *
Sept 2009[vii] / 16 / 26 / 35 / 17 / 5 / * / *
April 2009[viii] / 17 / 26 / 34 / 16 / 5 / * / 1
Dec 2008[ix] / 15 / 26 / 34 / 19 / 5 / * / 1


Q2 Generally speaking, would you say that most people can be trusted or that you can’t be too careful in dealing with people?

Most people can be trusted / You can't be too careful / (vol.)
it depends / don't know[1] / refused
Current / 34 / 60 / 5 / 1 / 1
Dec 2010[x] / 44 / 50 / 5 / 1 / 1
Sept 2009 / 32 / 62 / 5 / 1 / 1
April 2006[xi] / 36 / 56 / 5 / 3 / --
June 2005[xii] / 32 / 60 / 5 / 2 / --
June 2003[xiii] / 32 / 60 / 5 / 2 / --
March/May 2002[xiv] / 38 / 53 / 7 / 2 / --

INTUSE Do you use the internet, at least occasionally?

EMLOCC Do you send or receive email, at least occasionally?

INTMOB Do you access the internet on a cell phone, tablet or other mobile handheld device, at least occasionally?[2]

uses internet / Does not use internet
Current / 82 / 18
February 2012 / 80 / 20
December 2011 / 82 / 18
August 2011 / 78 / 22
May 2011 / 78 / 22
January 2011[xv] / 79 / 21
December 2010[xvi] / 77 / 23
November 2010[xvii] / 74 / 26
September 2010 / 74 / 26
May 2010 / 79 / 21
January 2010[xviii] / 75 / 25
December 2009[xix] / 74 / 26
September 2009 / 77 / 23
April 2009 / 79 / 21
December 2008 / 74 / 26
November 2008[xx] / 74 / 26
August 2008[xxi] / 75 / 25
July 2008[xxii] / 77 / 23

INTUSE/EMLOCC/INTMOB continued...

INTUSE/EMLOCC/INTMOB continued...

uses internet / Does not use internet
May 2008[xxiii] / 73 / 27
April 2008[xxiv] / 73 / 27
January 2008[xxv] / 70 / 30
December 2007[xxvi] / 75 / 25
September 2007[xxvii] / 73 / 27
February 2007[xxviii] / 71 / 29
December 2006[xxix] / 70 / 30
November 2006[xxx] / 68 / 32
August 2006[xxxi] / 70 / 30
April 2006[xxxii] / 73 / 27
February 2006[xxxiii] / 73 / 27
December 2005[xxxiv] / 66 / 34
September 2005[xxxv] / 72 / 28
June 2005[xxxvi] / 68 / 32
February 2005[xxxvii] / 67 / 33
January 2005[xxxviii] / 66 / 34
Nov 23-30, 2004[xxxix] / 59 / 41
November 2004[xl] / 61 / 39
June 2004[xli] / 63 / 37
February 2004[xlii] / 63 / 37
November 2003[xliii] / 64 / 36
August 2003[xliv] / 63 / 37
June 2003[xlv] / 62 / 38
May 2003[xlvi] / 63 / 37
March 3-11, 2003[xlvii] / 62 / 38
February 2003[xlviii] / 64 / 36
December 2002[xlix] / 57 / 43
November 2002[l] / 61 / 39
October 2002[li] / 59 / 41
September 2002[lii] / 61 / 39
July 2002[liii] / 59 / 41
March/May 2002[liv] / 58 / 42
January 2002[lv] / 61 / 39
December 2001[lvi] / 58 / 42
November 2001[lvii] / 58 / 42
October 2001[lviii] / 56 / 44
September 2001[lix] / 55 / 45
August 2001[lx] / 59 / 41
February 2001[lxi] / 53 / 47
December 2000[lxii] / 59 / 41
November 2000[lxiii] / 53 / 47
October 2000[lxiv] / 52 / 48
September 2000[lxv] / 50 / 50
August 2000[lxvi] / 49 / 51
June 2000[lxvii] / 47 / 53
May 2000[lxviii] / 48 / 52


YEST1NW Did you happen to use the internet YESTERDAY?[3]

Based on all internet users [N=1,803]

Yes, used internet yesterday / No, did not use internet yesterday / Don’t know / refused
Current / 82 / 18 / * / 0
February 2012 / 82 / 18 / * / 0
August 2011 / 76 / 23 / * / 0
May 2011 / 77 / 22 / * / 0
November 2010 / 76 / 24 / * / *
September 2010 / 76 / 24 / * / 0
May 2010 / 78 / 22 / * / 0
January 2010 / 72 / 27 / * / 0
December 2009 / 71 / 28 / 1 / *
September 2009 / 73 / 27 / * / *
April 2009 / 73 / 26 / 1 / *
December 2008 / 72 / 28 / * / --
November 2008 / 72 / 27 / * / --
August 2008 / 72 / 27 / 1 / --
July 2008 / 71 / 28 / 1 / --
May 2008 / 70 / 30 / 1 / --
April 2008 / 72 / 28 / * / --
December 2007 / 72 / 27 / * / --
September 2007 / 68 / 32 / * / --
February 2007 / 69 / 31 / * / --
December 2006 / 65 / 34 / * / --
November 2006 / 64 / 36 / * / --
August 2006 / 66 / 34 / * / --
April 2006 / 66 / 33 / * / --
December 2005 / 63 / 36 / * / --
September 2005 / 65 / 34 / * / --
February 2005 / 60 / 40 / * / --
January 2005 / 58 / 42 / * / --
November 2004 / 61 / 39 / * / --
June 2004 / 53 / 46 / 1 / --
February 2004 / 55 / 44 / * / --
November 2003 / 54 / 45 / * / --
July 2003 / 52 / 47 / 1 / --
June 2003 / 55 / 44 / * / --
May 2003 / 58 / 42 / * / --
March 3-11, 2003 / 60 / 40 / 0 / --
February 2003 / 60 / 40 / * / --

YEST1NW continued...

YEST1NW continued...

Yes, used internet yesterday / No, did not use internet yesterday / Don’t know / refused
December 2002 / 56 / 44 / * / --
November 2002 / 57 / 43 / * / --
October 2002 / 57 / 43 / 0 / --
September 2002 / 58 / 42 / * / --
July 2002 / 53 / 47 / * / --
March/May 2002 / 57 / 43 / * / --
January 2002[4] / 59 / 41 / * / --
Dec. 17-23, 2001 / 58 / 42 / * / --
Nov. 19-Dec. 16 2001 / 60 / 40 / * / --
Oct. 19-Nov. 18 2001 / 61 / 39 / * / --
Oct. 8-18 2001 / 51 / 49 / 1 / --
October 2-7 2001 / 56 / 43 / 1 / --
Sept 20-Oct 1 2001 / 57 / 42 / 1 / --
Sept 12-19 2001 / 51 / 49 / * / --
August 2001 / 56 / 44 / * / --
February 2001[5] / 59 / 41 / * / --
Fall 2000[lxix] / 56 / 44 / * / --
August 2000 / 50 / 50 / * / --
June 2000 / 52 / 48 / * / --
May 2000 / 55 / 45 / 0 / --
March 2000[lxx] / 60 / 40 / * / --


HOME3NW Do you ever use the internet or email at HOME?[6]

Based on all internet users [N=1,803]

Yes / No / Don’t know / Refused
Current / 89 / 11 / 0 / 0
February 2012 / 90 / 10 / * / *
August 2011 / 90 / 10 / 0 / 0
May 2011 / 88 / 12 / 0 / *
January 2011 / 89 / 11 / * / 0
December 2010 / 95 / 4 / * / *
November 2010 / 95 / 4 / * / *
September 2010 / 95 / 5 / * / *
May 2010 / 94 / 6 / * / *
January 2010 / 94 / 6 / * / *
December 2009 / 93 / 6 / * / *
September 2009 / 92 / 6 / * / *
April 2009 / 91 / 8 / * / *
December 2008 / 92 / 6 / * / *
November 2008 / 93 / 7 / * / *
August 2008 / 93 / 7 / * / --
July 2008 / 93 / 7 / * / --
May 2008 / 95 / 6 / * / --
December 2007 / 94 / 7 / * / --
September 2007 / 93 / 6 / * / --
February 2007 / 95 / 5 / * / --
November 2006 / 93 / 7 / * / --
February 2006 / 94 / 6 / * / --
June 2005 / 90 / 10 / * / --
July 2004 / 94 / 7 / * / --
March 2004 / 92 / 8 / * / --

Princeton Survey Research Associates International

14

MODEM3B At home, do you connect to the internet through a dial-up telephone line, or do you have some other type of connection, such as a DSL-enabled phone line, a cable TV modem, a wireless connection, a fiber optic connection such as FIOS or a T-1?[7]

Based on those who use the internet at home

dial-up / total high speed / ------
dsl / ------
cable modem / ------
wireless / ------
fiber optic[8] / ------
t-1 / ------
(vol.)
Other Broad-band / ------
(vol.) broad-band combo / (vol.)
No home net access / (vol.) access net on cell only / (vol.)
none of the above[9] / dk / ref.
Current [N=1,631] / 4 / 90 / 20 / 33 / 30 / 6 / * / 1 / * / * / 1 / * / 4 / *
Feb 2012 [N=1,572] / 4 / 90 / 21 / 35 / 28 / 5 / 1 / 1 / * / * / 2 / 1 / 3 / *
Aug 2011 [N=1,565] / 5 / 89 / 22 / 34 / 26 / 5 / * / 2 / * / 1 / 1 / 1 / 3 / *
May 2011 [N=1,518] / 6 / 88 / 25 / 31 / 29 / 4 / * / n/a / n/a / n/a / n/a / 1 / 3 / 1
Jan 2011 [N=1,610] / 4 / 88 / 28 / 33 / 22 / 5 / 1 / n/a / n/a / n/a / n/a / 2 / 4 / 1
Dec 2010 [N=1,731] / 6 / 85 / 27 / 33 / 19 / 5 / * / n/a / n/a / n/a / n/a / 2 / 6 / 2
Nov 2010 [N=1,560] / 6 / 86 / 28 / 33 / 20 / 5 / 1 / n/a / n/a / n/a / n/a / 2 / 4 / 2
Sept 2010 [N=1,947] / 7 / 86 / 29 / 31 / 20 / 6 / 1 / n/a / n/a / n/a / n/a / 2 / 4 / 1
May 2010 [N=1,659] / 7 / 86 / 27 / 33 / 20 / 5 / 1 / n/a / n/a / n/a / n/a / 2 / 4 / 1
Jan 2010 [N=1,573] / 7 / 88 / 29 / 38 / 18 / 4 / * / n/a / n/a / n/a / n/a / 1 / 3 / 1
Dec 2009 [N=1,582] / 9 / 86 / 28 / 37 / 17 / 3 / 1 / n/a / n/a / n/a / n/a / 2 / 4 / 1
Sept 2009 [N=1,584] / 7 / 87 / 30 / 37 / 15 / 4 / * / n/a / n/a / n/a / n/a / 2 / 3 / 2
April 2009 [N=1,567] / 9 / 86 / 29 / 36 / 15 / 4 / 1 / n/a / n/a / n/a / n/a / 2 / 3 / 1
Dec 2008 [N=1,538] / 13 / 80 / 30 / 32 / 15 / 3 / * / n/a / n/a / n/a / n/a / 1 / 5 / --
Nov 2008 [N=1,481] / 12 / 82 / 33 / 34 / 13 / 3 / * / n/a / n/a / n/a / n/a / 1 / 5 / --
Aug 2008 [N=1,543] / 13 / 81 / 37 / 30 / 10 / 3 / 1 / n/a / n/a / n/a / n/a / 1 / 5 / --
July 2008 [N=1,797] / 14 / 81 / 35 / 30 / 13 / 3 / 1 / n/a / n/a / n/a / n/a / 1 / 4 / --
May 2008 [N=1,463] / 15 / 79 / 36 / 31 / 9 / 2 / * / n/a / n/a / n/a / n/a / 1 / 5 / --

MODEM3B continued...

MODEM3B continued...

dial-up / total high speed / ------
dsl / ------
cable modem / ------
wireless / ------
fiber optic / ------
t-1 / ------
(vol.)
Other Broad-band / ------
(vol.) broad-band combo / (vol.)
No home net access / (vol.) access net on cell only / (vol.)
none of the above / dk / ref.
Dec 2007 [N=1,483] / 18 / 77 / 34 / 31 / 10 / 2 / 1 / n/a / n/a / n/a / n/a / 1 / 3 / --
Sept 2007 [N=1,575] / 20 / 73 / 34 / 30 / 8 / 2 / n/a / n/a / n/a / n/a / n/a / 1 / 6 / --
Feb 2007 [N=1,406] / 23 / 70 / 35 / 28 / 6 / 1 / n/a / n/a / n/a / n/a / n/a / 1 / 6 / --
Aug 2006 [N=1,787] / 28 / 68 / 34 / 30 / 3 / 1 / n/a / n/a / n/a / n/a / n/a / 1 / 3 / --
Dec 2005 [N=1,715] / 35 / 61 / 29 / 27 / 4 / 1 / n/a / n/a / n/a / n/a / n/a / 1 / 3 / --
June 2005 [N=1,204] / 44 / 53 / 24 / 25 / 3 / 1 / n/a / n/a / n/a / n/a / n/a / 1 / 1 / --
Feb 2005 [N=1,287] / 47 / 50 / 22 / 25 / 3 / 1 / n/a / n/a / n/a / n/a / n/a / 1 / 3 / --
Jan 2005 [N=1,261] / 48 / 50 / 21 / 26 / 2 / 1 / n/a / n/a / n/a / n/a / n/a / 1 / 1 / --
Feb 2004 [N=1,241] / 55 / 42 / 18 / 23 / 1 / 1 / n/a / n/a / n/a / n/a / n/a / 1 / 2 / --
Nov 2003 [N=1,199] / 62 / 35 / 13 / 21 / 1 / * / n/a / n/a / n/a / n/a / n/a / 1 / 2 / --

There are no Questions Q3 thru Q9.

Princeton Survey Research Associates International

14

Q10 Pease tell me if you happen to have each of the following items, or not. Do you have... [INSERT ITEMS IN ORDER]?

yes / no / Don’t know / Refused
a.  A desktop computer
Current / 58 / 41 / * / *
August 2011 / 55 / 45 / * / *
May 2011 / 57 / 42 / * / *
November 2010 / 61 / 39 / 0 / *
September 2010 / 59 / 40 / * / *
May 2010 / 62 / 38 / * / *
January 2010 / 59 / 41 / 0 / *
December 2009 / 58 / 42 / * / *
September 2009 / 62 / 37 / 0 / *
April 2009 / 64 / 36 / * / *
April 2008 / 65 / 34 / * / --
Dec 2007 / 65 / 35 / * / --
April 2006 / 68 / 32 / * / --
b.  A laptop computer[10]
Current / 61 / 39 / * / *
August 2011 / 57 / 43 / * / *
May 2011 / 56 / 44 / * / *
January 2011 / 57 / 43 / * / *
December 2010 / 53 / 47 / * / *
November 2010 / 53 / 47 / * / *
September 2010 / 52 / 48 / * / *
May 2010 / 55 / 45 / * / 0
January 2010 / 49 / 51 / * / *
December 2009 / 46 / 53 / * / *
September 2009 / 47 / 53 / * / *
April 2009 / 47 / 53 / * / *
April 2008 / 39 / 61 / * / --
Dec 2007 / 37 / 63 / * / --
April 2006 / 30 / 69 / * / --

Q10 continued...

Q10 continued...

yes / no / Don’t know / Refused
c.  A cell phone or a Blackberry or iPhone or other device that is also a cell phone[11]
Current / 88 / 12 / * / *
February 2012 / 88 / 12 / 0 / *
December 2011 / 87 / 13 / 0 / *
August 2011 / 84 / 15 / * / *
May 2011 / 83 / 17 / * / 0
January 2011 / 84 / 16 / * / *
December 2010 / 81 / 19 / * / *
November 2010 / 82 / 18 / 0 / *
September 2010 / 85 / 15 / * / *
May 2010 / 82 / 18 / * / 0
January 2010 / 80 / 20 / 0 / *
December 2009 / 83 / 17 / 0 / *
September 2009 / 84 / 15 / * / *
April 2009 / 85 / 15 / * / *
Dec 2008 / 84 / 16 / * / *
July 2008 / 82 / 18 / * / --
May 2008 / 78 / 22 / * / 0
April 2008 / 78 / 22 / * / --
January 2008 / 77 / 22 / * / --
Dec 2007 / 75 / 25 / * / --
Sept 2007 / 78 / 22 / * / --
April 2006 / 73 / 27 / * / --
January 2005 / 66 / 34 / * / --
November 23-30, 2004 / 65 / 35 / * / --

Q10 continued...