Job Description
Position:HR Advisor
Responsible to:HR Business Partner
Salary: £28,084 to £34,362
Main Purpose of the Job:
To inspire confidence by providing consistent, expert advice and support on people matters in a timely manner.
To support and build overall organisational effectiveness working with individuals and teams to deliver the overall HR strategy of becoming;
- Insight rich, future facing
- True enabler
- Providing a value added service
To support managers and teams in the delivery of the corporate objectives and deliver the OD Strategy
Main areas of accountability:
Advice, guidance and policy
- To provide expert advice and guidance across a multi site, function to managers at all levels involving all aspects of generalist HR, including management of sickness absence, grievance and disciplinary procedures, recruitment and selection, performance management and training, consultation and TUPE transfers ensuring that policies are adhered to in order to comply with statutory requirements,.
- Tobe responsible for providing accurate advice and guidance in accordance with conditions of service; employment law; other legislation and statutory guidance to the designated business areas on all aspects of human resources, ensuring action taken is fair, consistent and considered.
- To take ownership for specific employment law topics and associated policies and procedures, ensuring regular review and compliance with all changes in employment legislation.
- Ensure your management population is kept up to date with employment legislation if relevant to managing their teams.
- To take calls and respond to queries ensuring a customer centric service at all times.
- To take responsibility for obtaining an understanding of the business priorities, issues, opportunities and performance of designated business areas.
- To build effective relationships with managers and work with them to drive performance and build organisational effectiveness through clear advice and guidance
- To constantly strive to improve the standard of the HR service and take personal responsibility for identifying areas of improvement in designated business areas and ownership for addressing those required improvements.
- Draw expertise from the HR support functions
- To ensure that all computerised and manual records are accurately and properly maintained and filed efficient and appropriately.
Employee life cycle
- To manage the whole employee life cycle once on boarded ensuring every stage is carried out with best practice principles in place at all times and creating a positive employee experience.
- To work with the HR administration team to ensure the relevant documents i.e. contracts, references, visas and DBS checks etc. are accurately completed in a timely manner.
- To ensure all employees receive a full induction working with the OD team.
- To ensure probationary periods are well managed and monitored ensuring consistency and fairness
- Conduct exit interviews and provide feedback on trends and issues raised.
Reward and Benefits
- To give advice on and appropriately resolve internal pay grievances and ad-hoc salary amendment requests as and when they arise, taking into consideration the wider impact of such a decision in line with budgets.
- To give advice to managers and appropriately pitch new starter salaries, taking into consideration internal and external relativities, so as to ensure the appropriate person is attracted to the role but minimising the effect internally.
- Work with your stakeholders to ensure the effective delivery of the annual pay review process, providing clear advice, guidance to aid the understanding, fairness and transparency of the process.
- To give advice and support to staff and managers regarding the employee benefits offering such as pensions, childcare vouchers, health plans and cycle to work schemes.
- To take part in the review process of the benefits offering
Employee relations
- To provide preventative advice and guidance to aid the resolution of issues before they arise.
- To provide consistent advice and guidance with regards to policy and process.
- To ensure a fair, consistent, timely and transparent case management at all times
- To identify and recommend remedies for improved working relationships between employees, fellow colleagues and their managers, thus improving morale, staff satisfaction, engagement and therefore avoiding dispute
- To escalate on complex relations cases to the HRBP’s as appropriate.
- Support other areas of the business with cases where required.
Projects
- To take a proactive role in the roll out of the HR Plan across the business, taking on specific responsibility for project assignments relating to but not limited to;
- Change management
- TUPE
- Restructure / Organisational design
- Reward and Benefits
- Process design and implementation
Communication
- To liaise with appropriate external agencies to resolve problems and support projects in accordance with the particular scenario (e.g. liaise with Recruitment Consultants to fill a temporary position).
- To ensure all communications that come from the HR Team are considered and consistent, bearing in mind the Great Places Company brand.
- To ensure liaison with Trade Union representatives and managers as appropriate prior to issuing communications which significantly impact on staff.
Equality & Diversity
- Work in partnership, playing a key role, in operationally managing the Equality & Diversity of employees in designated business areas.
- To promote awareness of Equality & Diversity issues across the business as a way of increasing knowledge and understanding.
General Great Places Responsibilities
- To implement and positively promote equal opportunities in service delivery and employment practices.
- To take due responsibility for the health and safety of yourself and other individuals.
- To undertake training and attend meetings as required and directed by your line manager.
- To ensure compliance with Great Places Housing’s Equality & Diversity policy at all times.
- To champion the HR agenda stimulating debate and thought.
Person Specification
Job Title: / HR AdvisorDepartment: / Human Resources and Organisational Development
Experience
Essential / Desirable
- Relevant experience in a similar role
- Experience of managing complex employee relations cases – particularly disciplinary, grievance, absence and performance management.
- Experience of or exposure to developing and delivering policy and procedures
- Building relationships
- Proactive proven track record of achieving results
- Excellent written and verbal communication
- Experience of understanding value add support service
- Innovate thinker prepared to try new things
- 2 years experience in a true Advisor role.
- Experience in coaching
- Commercial awareness
- Senior stakeholder management experience
- Strong Influencing and assertiveness skills
- Experience of culture change and change management
Knowledge & Skills
Essential / Desirable
- Part CIPD qualified
- Knowledge of current legislation and issues within the HR arena
- Knowledge of safeguarding
- Ability to communicate well at all levels, verbally and in writing.
- Strong influencer, with great organisational skills
- Skilled in use of IT to advanced level in particular, MS Excel, Word and PowerPoint
- Ability to travel within allocated area. Ability to prioritise and manage a large workload effectively
- CIPD qualification – level 5
- Understanding of the development process.
- Qualification in Coaching
Personal Attributes
Competencies / Behaviours
- Great communicator – give clear instructions and communicate effectively
- Flexibility – being a team player
- Resilience - ability to see the opportunity in every challenge
- Culturally aware
- Committed to developing others
- Customer focused
- Change agent, continually striving for excellence and adding value
- Can see the bigger picture
- Pride
- Passion
- Dedication
- Courage of convictions
- Change orientated
- Proactive
- Accountable
- Challenges the norm
- Inspires
- Empowering
- Does the difficult
- Innate moral compass