PRIVACY, RETURN & SHIPPING POLICIES(if applicable)
Table of contents
1 Introduction
2 What we do with your personally identifiable information
3 Other information we collect
4 Cookies
5 External data storage sites
6 Your privacy responsibilities
7 Notice to European Union users
8 Information collected from children
9 Changes to this privacy policy
10 Questions or comments?
11 Return Policy
12 Shipping Policy
Introduction
Maestro Strategic SolutionsLLC. (we" or "us") values its visitors' privacy. This privacy policy is effective 01/29/15; it summarizes what information we might collect from a registered user or other visitor ("you"), and what we will and will not do with it. MSS LLC also refers to Maestro Strategic Solutions LLC.
Please note that this privacy policy does not govern the collection and use of information by companies that MSS LLC does not control, nor by individuals not employed or managed byMaestro Strategic SolutionsLLC. If you visit a Web site that we mention or link to, be sure to review its privacy policy before providing the site with information.
What we do with your personally identifiable information
It is always up to you whether to disclose personally identifiable information to us, although if you elect not to do so, we reserve the right not to register you as a user or provide you with any products or services. "Personally identifiable information" means information that can be used to identify you as an individual, such as, for example:
Your name, company, email address, phone number, billing address, and shipping address, user ID and password (if applicable); any account-preference information you provide us; your computer's domain name and IP address, indicating where your computer is located on the Internet session data for your login session, so that our computer can 'talk' to yours while you are logged in/
If you do provide personally identifiable information to us, either directly or through a reseller or other business partner, we will not sell or rent it to a third party without your permission — although unless you opt out (see below), we may use your contact information to provide you with information we believe you need to know or may find useful, such as (for example) news about our services and products and modifications to the Terms of Service; take commercially reasonable precautions to protect the information from loss, misuse and unauthorized access, disclosure, alteration and destruction; not use or disclose the information except:as necessary to provide services or products you have ordered, such as (for example) by providing it to a carrier to deliver products you have ordered; in other ways described in this privacy policy or to which you have otherwise consented; in the aggregate with other information in such a way so that your identity cannot reasonably be determined (for example, statistical compilations); as required by law, for example, in response to a subpoena or search warrant; to outside auditors who have agreed to keep the information confidential; to a successor organization in the event of a merger, acquisition, bankruptcy, or other sale or disposition of all or a portion Maestro Strategic SolutionsLLC. 's assets. The successor organization's use and disclosure of your personally-identifiable information will continue to be subject to this privacy policy unless (i) a court orders otherwise, for example a bankruptcy court; or (ii) the successor organization gives you notice that your personally-identifiable information will be subject to the successor organization's own privacy policy, along with an opportunity for you to opt out (which may cause you not to be able to continue to useMaestro Strategic SolutionsLLC.. If you submit personally-identifiable information after such a transfer, that information may be subject to the successor entity's privacy policy; as necessary to enforce the Terms of Service; as necessary to protect the rights, safety, or property ofMaestro Strategic SolutionsLLC., its users, or others; this may include (for example) exchanging information with other organizations for fraud protection and/or risk reduction.
Other information we collect
We may collect other information that cannot be readily used to identify you, such as the domain name and IP address of your computer. We may use this information, individually or in the aggregate, for technical administration of our Web site(s); research and development; customer- and account administration; and to help us focus our marketing efforts more precisely.
Cookies
Maestro Strategic SolutionsLLC. uses "cookies" to store personal data on your computer. We may also link information stored on your computer in cookies with personal data about specific individuals stored on our servers. If you set up your Web browser (for example, Internet Explorer or Firefox) so that cookies are not allowed, you might not be able to use some or all of the features of our Web site(s).
External data storage sites
We may store your data on servers provided by third party hosting vendors with whom we have contracted.
Your privacy responsibilities
To help protect your privacy, be sure:
not to share your user ID or password with anyone else;
to log off theMaestro Strategic SolutionsLLC. Web site when you are finished;
to take customary precautions to guard against "malware" (viruses, Trojan horses, bots, etc.), for example by installing and updating suitable anti-virus software.
Notice to European Union users
Maestro Strategic SolutionsLLC.’s operations are located primarily in the United States. If you provide information to us, the information will be transferred out of the European Union (EU) to the United States. By providing personal information to us, you are consenting to its storage and use as described herein.
Information collected from children
You must be at least 18 years old to useMaestro Strategic SolutionsLLC.’s Web site(s) and service(s).Maestro Strategic SolutionsLLC. does not knowingly collect information from children under 18. (See the [U.S.] Children's Online Privacy Protection Act.)
Changes to this privacy policy
We reserve the right to change this privacy policy as we deem necessary or appropriate because of legal compliance requirements or changes in our business practices. If you have provided us with an email address, we will endeavor to notify you, by email to that address, of any material change to how we will use personally identifiable information.
Questions or comments?
If you have questions or comments aboutMaestro Strategic SolutionsLLC.’s privacy policy, send email to or contact us via any of the ways described in the About Us page.
Refund Policy
We thank you for visiting our website. We want you to feel comfortable about transacting business withMaestro Strategic SolutionsLLC.’s. Due to the nature of theMaestro Strategic SolutionsLLC.’s businesses and the accessibility of our products immediately upon purchase, there is a strict 14-day return policy, which begins on the date of purchase.
Maestro Strategic SolutionsLLC. is committed to providing each customer with exceptional service. Should you have a request for a refund, or any other customer support related question, please email customer support at
SHIPPING POLICY
Processing Time
We ship ALL orders within 1-3 business days. However, we generally ship most orders the same day.
Signature Confirmation
We ship all orders under $250.00 without Signature Guarantee Service (Signature NOT Required upon Delivery). At checkout, you will have the opportunity to add Signature Guarantee Service for your order; however, by failing to do so, the customer assumes the risk of non-receipt if the shipping carrier can establish that the order was delivered to the shipping address.
We ship all orders over $250.00 with Signature Guarantee Service (Signature Required upon Delivery). At checkout, you will have the opportunity to remove Signature Guarantee Service for your order; however, by doing so, the customer assumes the risk of non-receipt if the shipping carrier can establish that the order was delivered to the shipping address.
Free Shipping
We offer Free Shipping on ANY order within the United States. International destinations normally do not qualify for our free shipping offer (but it doesn't hurt to ask!). We typically ship via USPS or UPS.
Note: Price Match Items are not eligible for Free Shipping. Order total must be over $10.00 to qualify for free shipping when Rewards Points or Coupons are applied.
Rush Processing
Maestro Strategic SolutionsLLC.’s offers Rush Processing on all orders for a small additional fee. If selected, all orders placed before 12PM PST will ship out on the same business day. If your order is placed after 12PM PST, and the Rush Processing option is selected, it will ship out on the following business day.
Note:Maestro Strategic SolutionsLLC.’s will put forth its best efforts, however, we cannot guarantee that your order will ship the same business day. If we fail to ship your order on the same business day, we will refund the Rush Processing fee. If the billing and shipping address are different, verification may be required.
One-Day and Two-Day Shipping
If you select One-Day Shipping or Two-Day Shipping for an order you place withMaestro Strategic SolutionsLLC.’s and your order is placed before 11:59 AM PST, your order will ship the same day. Orders placed after 11:59 AM PST will ship the next business day.
Please also keep in mind that there is no weekend pickup or delivery for One-Day or Two-Day Shipping. When you select One-Day Shipping, the item will usually ship within the same day (if received before 11:59 AM PST) and arrive on the following business day.
Shipments Outside the United States
Please note that when you buy something from within the United States, you may be responsible for customs duties, taxes and possibly brokerage and handling fees when shipping to a destination outside the United States.
Discreet Billing & Shipping
To ensure your privacy, we ship all packages in a plain box with absolutely no product labels of any kind. The "Ship From" name will state "Maestro Strategic SolutionsLLC.’s ". The name that appears on your Billing Statement will be "Maestro Strategic SolutionsLLC.’s " and will not reference any particular product.
Note: Couriers (FedEx, UPS) do not deliver to P.O. Boxes. A physical address is required for courier shipments. All orders shipping to P.O. Boxes will be sent U.S. Mail. In addition, please note that Domestic & International rates subject to change without notice.
Sold Out Items
Some products on our website are labeled "Sold Out", which means we currently do not have them in stock. However, these items can still be purchased and will ship out once we receive more (please refer to the "ETA" date on the product page).
Note: The ETA is subject to change.
TERMS & CONDITIONS
YourMaestro Strategic SolutionsLLC. Terms of Service ("Agreement")
This Agreement was last modified on January 1, 2015.
Please read these Terms of Service completely usingMaestro Strategic SolutionsLLC. which is owned and operated byMaestro Strategic SolutionsLLC.. This Agreement documents the legally binding terms and conditions attached to the use of the Site atMaestro Strategic SolutionsLLC..
By using or accessing the Site in any way, viewing or browsing the Site, or adding your own content to the Site, you are agreeing to be bound by these Terms of Service.
Intellectual Property
The Site and all of its original content are the sole property ofMaestro Strategic SolutionsLLC. and are, as such, fully protected by the appropriate international copyright and other intellectual property rights laws.
Termination
Maestro Strategic SolutionsLLC. reserves the right to terminate your access to the Site, without any advance notice.
Links to Other Websites
Our Site does contain a number of links to other websites and online resources that are not owned or controlled byMaestro Strategic SolutionsLLC..
Maestro Strategic SolutionsLLC. has no control over, and therefore cannot assume responsibility for, the content or general practices of any of these third party sites and/or services. Therefore, we strongly advise you to read the entire terms and conditions and privacy policy of any site that you visit as a result of following a link that is posted on our site.
Governing Law
This Agreement is governed in accordance with the laws of the United States.
Changes to This Agreement
Maestro Strategic SolutionsLLC. reserves the right to modify these Terms of Service at any time. We do so by posting and drawing attention to the updated terms on the Site. Your decision to continue to visit and make use of the Site after such changes have been made constitutes your formal acceptance of the new Terms of Service.
Therefore, we ask that you check and review this Agreement for such changes on an occasional basis. Should you not agree to any provision of this Agreement or any changes we make to this Agreement, we ask and advise that you do not use or continue to access theMaestro Strategic SolutionsLLC.site immediately.
Contact Us
If you have any questions about this Agreement, please feel free to contact us at
Thank you for choosingMaestro Strategic SolutionsLLC.’s