JAYSON CASTILLO ESTIMOS
Room 31, Building 180, Road 1003, Block 310, Salmaniya, Manama, Bahrain
(+973) 3874 7197
Shop Manager/I.T. SupportROMSECURE W.L.L. – Riffa,Bahrain
May 2014 – Present / · Manage daily activities of the shop including selling, advertising, income report, inventory, parts and items ordering and general store keeping.
· Handles all the documents, time attendance, book keeping and minor accounting, including but not limited to making quotations, invoice, delivery note, LPOs.
· Assisting in CCTV installation and network infrastructure cabling.
· Setup IP Camera, installation, configurations and troubleshooting.
Computer Technician
United Electronics Company (eXtra) – Dammam, Saudi Arabia
November 2009 – February 2014 / · Interact with after-sales customers to provide technical support with the products and services related to their purchase
· In charged with personal computers and laptops repair, OS Installation, software installations and troubleshooting
· Performs add-on service sales to increase revenue
· Maintain and administer computers and networks and related computing environments, including computer hardware, systems software, applications software, and all configurations
· Configure and test computer hardware, network and operating system.
· Recommend changes to improve systems and network configurations, and determine hardware or software requirements related to such changes
· Install and configure newly purchased IT equipment
· Troubleshoot a variety of computer issues.
· Diagnose hardware and software problems, and replace defective components
· Perform routine network startup and shutdown procedures, and maintain control records
· Maintain an inventory of parts for emergency repairs
· Perform a preventive maintenance on IT Equipment
· Assist in determining warranty and goodwill decisions
Shop Manager
Proximo Computer Shop
June 2005 – November 2009 / · Oversees the computer shop operations
· Marketing and Sales of units and spare parts
· Purchasing and pricing of goods and services
· Customer service (document printing, computer rentals, net surfing)
· Troubleshooting, maintenance and repairs of all units
· Basic troubleshooting
Network Operations
· Monitoring network maintenance activities and ensuring prompt troubleshooting of network problems
· Preparing & maintaining servers, network documentation & procedures
System Administration
· Installation, administration and maintenance of various software and hardware devices in a networked environment
· Taking regular backup of server / database information & planning efficient storage
· Resolving issues related to network management tools, server tools & advance troubleshooting
Technical Support
· Troubleshooting problems pertaining to the server administration, application conflicts and system bugs
· Addressing queries regarding the information system / software & extending onsite support to the clients
Computer Repair, Networking and Assembly
BusinessCoach Inc. Greenhills, San Juan City, Metro Manila May 21-22, 2009
Qualification / College / Institute / Year
Bachelor of Science in Information Technology / AMA Computer College / 2003 - 2006
Bachelor in Industrial Technology
Electrical Technology / Bulacan State University / 1999 - 2003
Date of Birth / 25 June 1982
Age / 33 years old
Nationality / Filipino
Civil Status / Married
Religion / Roman Catholic
Bahrain Driver License No: / 820674680 valid up to 01/06/2020
Ms Jinalyn Revilla / Ms Jasmin Punongbayan / Mr Hazem Ratib
OPS-Finance Coordinator DHL International Company Kingdom of Bahrain
(+973) 17328856 / 39099614 / Administrative Assistant / Secretary
Novartis Pharma Services
(c/o Yousuf Mahmoud Hussain, W.L.L) (+973) 1723 0093 / 36536996 / Senior PC Technician
United Electronics Company (eXtra)
Dammam, Saudi Arabia
(+966) 56 5644763